Finding ROI in your AI Program: Rebalancing People and Technology in Healthcare

In this episode, Dr. Kelsey Reed, Chief Nursing Officer and Chief Operating Officer at Phoebe Sumter Medical Center and Cathy Turner, RN, Chief Nurse Executive at Meditech invite listeners to consider how today’s nurse leaders are evolving the profession—blending technology, mentorship, and community engagement to support teams and strengthen patient care. Dr. Reed shares how Phoebe Health is combining visionary leadership with digital transformation to ensure a sustainable and connected nursing workforce and inspire the next generation of nurses.This episode is sponsored by MEDITECH.

This episode features Dr. Rubin Pillay, Chief Innovation Officer at UAB Health System, discussing how UAB is driving transformation through AI, digital innovation, and workforce literacy. He shares insights on operational AI, hospital-at-home care, and why building strong data and innovation foundations is key to sustainable growth in healthcare.

This episode features Vinay Badhwar, MD, FACS, FACC, Executive Chair of the WVU Heart & Vascular Institute and Gordon F. Murray Professor and Chair of the Department of Cardiovascular & Thoracic Surgery at West Virginia University School of Medicine. Dr. Badhwar discusses the importance of a strong organizational structure, shares insights into the innovative developments his team has been working on, reflects on the values that guide him as a leader, and much more.

In this episode, Lee Bienstock, CEO of DocGo, discusses the organization’s vision to make healthcare always on and always available through mobile care, virtual services, and technology-driven efficiency. Lee also shares insights into DocGo’s recent acquisition of SteadyMD and how it strengthens their mission to deliver care anywhere, anytime.

This episode features Dr. Don Casey, Associate Professor of Internal Medicine at Rush Medical College, sharing insights on how AI and machine learning are transforming clinical care, patient engagement, and health system operations. He discusses real-world use cases across specialties, regulatory trends, and why leaders must stay hands-on and informed as technology accelerates change in healthcare.

This episode features Tali Segev, Vice President of Customer Success at MyndYou. She discusses how healthcare organizations can move beyond the “bright shiny object” phase of AI to focus on measurable ROI, effective change management, and maintaining the human connection at the heart of patient care.This episode is sponsored by MyndYou.

This episode recorded live at Becker’s 31st Annual The Business and Operations of ASCs features Kayla Schneeweiss-Keene, ASC Administrator, Mann Eye Institute, and Kevin Dowdy, Associate Principal, ECG. They explore the growth of office-based surgery suites, cost and efficiency differences with ASCs, and how physicians and payers are shaping the next phase of outpatient care.

This episode features Thomas A. Shaffrey, MD, Primary Care and Hospitalist at Steward Medical Group, sharing his insights on the No Surprises Act, the importance of strong contracting for practices, and the challenges facing U.S. hospitals and physicians. Dr. Shaffrey emphasizes the value of physician involvement in business and policy to ensure healthcare sustainability and patient access.

On this episode, Jeff Sandene, EVP and CFO of Vandalia Health, joins the podcast to discuss the key trends he’s following in healthcare, his focus on AI innovation, and the organization’s strategic planning process. He also highlights Vandalia Health’s efforts toward mobile medicine expansion and how these initiatives are shaping the future of care delivery.

On this episode, Todd Smith, MD, Chief Physician Executive at Sutter Medical Center, joins the podcast to discuss ambulatory growth strategies and clinical standardization. He shares insights on improving access to care and the importance of effective orientation programs for staff to ensure high-quality patient experiences.