Fighting Denials and Leading with Purpose in Healthcare with Ed Norwood

In this episode, Ed Norwood, Author of Be a Giant Killer. CEO, ERN Enterprises and Champions Unleashed, shares how providers can challenge payer denials and protect patient access through regulatory strategy and emerging AI tools. He also offers leadership insights on building expertise, mastering change, and creating a culture that drives lasting impact.

In this episode, Sarah Matt, MD, MBA - Health Technology Strategist, Growth Catalyst, National Best-Selling Author, The Borderless Healthcare Revolution, Speaker, Professor, shares insights on AI governance, healthcare access, and the challenge of turning innovation into real clinical adoption. She highlights the importance of building trust between technology and clinicians while pushing leaders to continuously evolve in a rapidly changing landscape.

In this episode, Lawrence Ward, MD, MPH, MACP, Chief Medical Officer, Medical Group, Holy Cross Health, discusses physician shortages, access challenges, and growth opportunities in Florida’s evolving healthcare market. He shares how AI, system-level thinking, and a strong physician-patient connection are shaping the future of care delivery and leadership.

In this episode, Eric Marton, Founder and CEO of Agentic Healthcare, shares how his team is developing AI powered patient advocates to navigate the complexity of the healthcare system and improve access, efficiency, and outcomes. He also discusses emerging AI use cases, the importance of patient centered strategy, and why healthcare leaders must act now to stay ahead of rapid transformation.

In this episode, Neil Tanna, MD, MBA, FACS, Senior Vice President of System Perioperative Services & Strategy at Northwell Health, joins the podcast to discuss the growing potential of AI in surgical and perioperative care. He shares the importance of strong stakeholder engagement and how access to reliable, actionable data is critical to driving better decision-making and improving outcomes across the system.

In this episode, Luis Compres-Brugal, MD, Director of the Neuroimmunology and Multiple Sclerosis Program at the Baptist Health Miami Neuroscience Institute, part of Baptist Health South Florida, joins the podcast to discuss multiple sclerosis (MS), including early warning signs and why it can be difficult to diagnose. He also shares insights on managing patients long term and the importance of ongoing, specialized care to improve outcomes.

In this episode, Morgan P. Lorio, MD, FACS, Past President, International Society for the Advancement of Spine Surgery (ISASS), discusses the growing role of AI in spine care and its impact on clinical decision-making, policy, and medical knowledge. He highlights the importance of physician-led governance to ensure technology enhances rather than erodes critical thinking and patient-centered care.

In this episode, Rick Peng, Digital Ventures Lead in Memorial Sloan Kettering Cancer Center (MSK) Office of Entrepreneurship & Commercialization & Natalia Summerville, PhD, Director of Decision Intelligence at Memorial Sloan Kettering Cancer Center, discuss how MSK is advancing AI across clinical care and research while building a robust governance model. They share insights on balancing innovation with safety, ensuring accountability, and driving real impact through thoughtful AI deployment and monitoring.

In this episode, Ross Nelson, MD MBA, Senior Partner, Karishma Sharma, MD MHA, Managing Director and Adam McDonald, Managing Director, KPMG, discuss how healthcare organizations can move beyond cost cutting to create sustainable value through portfolio strategy, operational transformation, and disciplined investment. They share insights on deal activity, margin improvement, and what investors look for in a rapidly evolving market.This episode is sponsored by KPMG.

In this episode, Ben Fiechtner, Americas President, UiPath and Jason Bui, Healthcare Industry Practice Lead, UiPath, explore what it takes to move from AI pilots to enterprise-wide scale. They discuss operational transformation, ROI beyond point solutions, and how orchestration, governance, and leadership alignment drive measurable impact across healthcare workflows.This episode is sponsored by UiPath.