Scaling AI in Healthcare with Governance, Trust, and Impact at City of Hope

In this episode, Eric Marton, Founder and CEO of Agentic Healthcare, shares how his team is developing AI powered patient advocates to navigate the complexity of the healthcare system and improve access, efficiency, and outcomes. He also discusses emerging AI use cases, the importance of patient centered strategy, and why healthcare leaders must act now to stay ahead of rapid transformation.

In this episode, Rick Peng, Digital Ventures Lead in Memorial Sloan Kettering Cancer Center (MSK) Office of Entrepreneurship & Commercialization & Natalia Summerville, PhD, Director of Decision Intelligence at Memorial Sloan Kettering Cancer Center, discuss how MSK is advancing AI across clinical care and research while building a robust governance model. They share insights on balancing innovation with safety, ensuring accountability, and driving real impact through thoughtful AI deployment and monitoring.

In this episode, Rohit Chandra, PhD, Chief Digital Officer at Cleveland Clinic, discusses the rapid adoption of AI scribes to reduce physician documentation burden, the expansion of AI into clinical risk prediction and operations, and how responsible, human centered governance is key to making healthcare safer, more efficient, and more scalable.

In this episode, Simon Nazarian, Executive Vice President and Chief Digital and Technology Officer & Nasim Eftekhari, Chief AI and Analytics Officer, City of Hope, discuss building the infrastructure, governance, and culture needed to scale AI responsibly across a complex health system. They explore AI literacy, agent orchestration, and how technology can expand patient access while supporting clinicians and improving care delivery.

In this episode, Dr. Mark Mabus, Chief Medical Informatics Officer at Parkview Health, shares how his team rapidly scaled generative AI across clinical and revenue cycle operations, driving efficiency, reducing burnout, and strengthening ROI. He also discusses governance, provider adoption, and expanding equitable access to AI tools across rural communities.

In this episode, Mayil Dharmarajan, Vice President of Data and Analytics at UC Irvine Health, joins the podcast to discuss key steps toward innovation and expansion across the organization. He shares insights on integrating self-service analytics, strengthening data governance, and building a scalable infrastructure to support growth. Mayil also offers advice for emerging leaders navigating the evolving IT and healthcare technology landscape.

In this episode, Luis Taveras, PhD, Senior Vice President and Chief Information Officer at Jefferson Health, shares how he is leading large scale integration, advancing AI with a human centered approach, and transforming IT into a value engine that supports clinical excellence and strategic growth.

In this episode, Dr. Zafar Chaudry, Senior Vice President, Chief Digital Officer and Chief AI and Information Officer at Seattle Children's, shares how the organization is deploying agentic AI for clinical pathways, ambient documentation and translation tools, while strengthening cybersecurity, optimizing IT spend and expanding digital access for patients and families.

In this episode, Michelle Stansbury, Associate Chief Innovation Officer and VP of IT Applications at Houston Methodist, discusses how the system leverages AI, smart hospital technology, and operational data to improve patient experience and staff efficiency. She shares insights on scaling innovations, optimizing workflows, and using technology to deliver more accessible and patient-centered care across multiple hospitals.

In this episode, Scott MacLean, Senior Vice President and Chief Information Officer at MedStar Health, discusses EHR modernization, application rationalization, and the role of AI and digital platforms in improving patient access, experience, and quality across the Baltimore and Washington, D.C. region.