Transforming Frontline Work with Technology

In this final episode of the year, Corina Lam and Tara Cooper reflect on their achievements, particularly Mercer's HR Tech Impact on the Workforce report and the importance of Mercer's AI readiness study. They discuss memorable moments from the year, emphasizing the significance of personal connections in the workplace and the need to embrace change and continuous learning as the world evolves.

In this episode of "What's up with work tech?" host Corina Lam sits down with Krystyn Sadler, CEO of Mosaic Consulting Group, to explore the dynamic world of HR and workforce management. Mosaic, a woman-led organization and UKG Partner of the Year, leverages its extensive expertise to deliver tailored solutions that streamline processes and strengthen workplace culture. Krystyn shares insights into Mosaic's growth journey, the importance of work-life balance, and the company's commitment to making the complex simple. Tune in for an inspiring conversation about leadership, innovation, and the future of HR technology.

In this conversation, host Corina Lam is joined by HRchitect's Matt Lafata and Erica Niesse. They join "What's up with work tech?" to talk about the importance of creating a personalized experience for clients, focusing on accessibility and communication. She highlights the significance of fostering long-term partnerships rather than merely transactional relationships, aiming for overall client success.

In this episode, Jason Averbook interviews Beekeeper's CPO, Kees De Vos. They discuss the critical role of frontline workers and the importance of effective communication and engagement strategies. They explore how technology, particularly AI, can enhance employee experiences and bridge the gap between desk-based and frontline workers. The conversation also highlights the synergies between Beekeeper and Lumapps in creating a holistic employee experience that fosters trust and engagement.

In our latest episode, Mercer's Tara Cooper is joined by Tami Nutt, VP of Research & Insights at Aspect43, to share early insights from the fall HR tech conference season. The discussion explores the balance between AI innovation and AI readiness, and how the landscape is shifting from AI promise to AI practice with AI now actively helping organizations better understand talent, reduce administrative burden and turn insights into actionability. We also touch on recruiting, the human responsibility of building trust in AI, and the legal and ethical considerations shaping the HR tech landscape.

In this episode, Corina Lam is joined by Mercer's Scott Dingee to host a discussion with Amanda Simms, George Denninghoff, of Simms & Associates. Together, they explore the unique partnership between Mercer and Simms & Associates and delve into the origins and growth of Simms & Associates, highlighting their expertise in workforce management and multinational implementations. With insights on maintaining strong client relationships, the impact of AI on workforce management, and the importance of data-driven strategies, this is a must listen. They also discuss upcoming events and future goals, emphasizing the value of cultural alignment and strategic partnerships in driving success.

In this conversation, Corina Lam hosts a panel featuring leaders from PredictiveHR, an HR Path Company: Jamie Troiano, Founder & CEO, Jeff Bounds, Chief Revenue Officer, Carmichael Leuterio, VP of Operations.Together, they discuss the unique offerings of PredictiveHR, including their mission to maximize ROI on HCM software investments, their recent acquisition, and the impact on their consulting services. The panelists share insights on their personal hobbies and how these experiences influence their professional lives, as well as the importance of adaptability in the fast-paced HR technology landscape. They also highlight their end-to-end implementation strategies and the significance of post-go live optimization for clients.

In this episode of the What's Up with WorkTech podcast, Tara Cooper and Kate Lukach discuss the often-overlooked importance of corporate learning and development (L&D). They explore how L&D can align with business strategies, the significance of training for frontline workers, and the impact of effective learning programs on employee retention and engagement. The conversation also highlights the need for technology designed specifically for frontline workers and the strategic role L&D can play in driving business success.

In this episode of the What's up with work tech? podcast, Tara Cooper and Dr. Meisha-ann Martin discuss the critical role of recognition in uncovering and validating skills in the workplace. They explore how personal experiences contribute to professional skills, the importance of self-awareness, and how recognition can celebrate the whole person. The conversation also delves into flexibility in the workplace, the cultural impact on skills development, and the role of leadership in fostering a skills-powered organization. They emphasize the need for technology and AI to provide real-time insights into skills and the importance of starting small in the journey towards becoming skills powered.

In this conversation, Mercer's Corina Lam and Jessica Cheung are joined by Keith Martin and Michael Kane from ClearCourse Consulting, an HR Path company. In addition to discussing ClearCourse's recent acquisition by HR Path, the panelists share their backgrounds, insights on the HR technology landscape, and the importance of client support and optimization strategies. They emphasize the focus on quality service and the exciting opportunities that come with the merger, including enhanced capabilities and global reach.