It's not always a technical solution

Sometimes you have to do things manually if automation fails Other things we talk about: Martin Lewis sues Facebook over scam ads Posh pasta instructions Android's useless button Links mentioned: Facebook still claims it's not a publisher – but Martin Lewis's court action could be set to change that UK journalist is suing Facebook for defamation over fake ads Martin Lewis Is Fired Up About Suing Facebook for Fake Ads Using His Image The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: https://podcast.theunusable.com/podcasts/033-not-always-a-technical-solution.mp3 Music is by [Gold5472](https://gold5472.newgrounds.com/)

Cars are transitioning rapidly from fossil fuels to being battery powered. In this rapidly growing market, UX has the power to differentiate products and accelerate adoption. Equally, bad design has the power to put people off switching to a greener alternative. In this episode Andrew interviews Wolfgang Bremer, Head of Design at Elli - an EV charging brand that's part of the Volkswagen Group. Other things we talk about: David picking a new toilet A doctor's surgery sending an unfortunate "Merry Christmas" text message Links mentioned: Wolfgang Bremer on Twitter The Hot Bertaa Kettle by Philippe Starck BBC News - Doncaster surgery sends cancer text instead of festive message The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: https://podcast.theunusable.com/podcasts/032-ev-charging.mp3 Music is by [Gold5472](https://gold5472.newgrounds.com/)

We discuss the consequences of companies that stop supporting their products, Andrew has a fridge delivered and David introduces his "most infuriating website of the podcast". Other things we talk about: David takes signs way too literally Things Killed By Google Ads on file download sites Links mentioned: Their Bionic Eyes Are Now Obsolete and Unsupported Killed by Google The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: https://podcast.theunusable.com/podcasts/031-unsupported-eyeballs.mp3 Music is by [Gold5472](https://gold5472.newgrounds.com/)

We talk about Jakob's Law, by usability advocate Jakob Neilson. Andrew tells a story about how he scammed an expensive car park. Other things we talk about: Separate audio channels on Android Weird headphone problems with Microsoft Teams Learned expectations & progressive enhancement The selectmenu HTML tag Links mentioned: Jakob’s Law of user experience: Don’t make users think Get running with Couch to 5K Say Hello to selectmenu, a Fully Style-able select Element The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: https://podcast.theunusable.com/podcasts/030-jakobs-law.mp3 Music is by [Gold5472](https://gold5472.newgrounds.com/)

Andy interviews prominent UXer and all-round nice-guy Doug Collins. Other things we talk about: David's scare in the middle of the night Printing out a fake ID Links mentioned: Doug Collins' Book - The UX Design Field Book The Oatmeal - Printers Were Sent from Hell The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: https://podcast.theunusable.com/podcasts/029-doug-collins-interview.mp3 Music is by [Gold5472](https://gold5472.newgrounds.com/)

Is gamification evil? Apple laptop gripes. What is bullshitification? Other things we talk about: Facebook's endless newsfeed of infinite suprise Audi's virtual training programme game thing David spills beer Apple's natural scrolling Pressing delete on an iMac Links mentioned: Gamification — exploring the Octalysis Framework Gamification is Manipulative. Is It Ethical? The Octalysis Framework for Gamification & Behavioral Design Smack Agency Gamification Examples The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: https://podcast.theunusable.com/podcasts/028-gamification.mp3 Music is by [Gold5472](https://gold5472.newgrounds.com/)

We talk about record players with modern(ish) controls, & confusing cloud storage Other things we talk about: 1980s 'Stranger danger' adverts SanDisk's slotMusic & slotRadio Children listening to Hitler speeches backwards Facebook's confusing file browser Eating megabytes Links mentioned: Forgotten memory? slotMusic & slotRadio|Techmoan The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: https://podcast.theunusable.com/podcasts/027-music.mp3 Music is by [Gold5472](https://gold5472.newgrounds.com/)

Andy angers IKEA, & we talk about wireframing & prototyping Other things we talk about: Website with an embedded app creates a phone-in-a-phone Risky & annoying two-factor authentication A restaurant ordering app with inappropriate options Andy's headphones do something weird Links mentioned: Wireframe vs Mockup vs Prototype: What is the Difference and Why Your App Needs it? How To Succeed In Wireframe Design The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: https://podcast.theunusable.com/podcasts/026-wireframing.mp3 Music is by [Gold5472](https://gold5472.newgrounds.com/)

Github Copilot is an exciting new tool to accellerate developer productivity. But has it been thought through? Could it be racist, and could it kill someone? Other things we talk about: Ordering a mattress How long is 0.6 inches? The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: https://podcast.theunusable.com/podcasts/025-github-copilot.mp3 Music is by [Gold5472](https://gold5472.newgrounds.com/)

We talk about some common UX mistakes that people make on websites that we hope will go away. Other things we talk about: Treadmill touchscreens confuse an old man Dentist form fiddling The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: https://podcast.theunusable.com/podcasts/024-common-ux-mistakes.mp3 Music is by [Gold5472](https://gold5472.newgrounds.com/)