Scam Call Centers

Ray Blake, a seasoned anti-financial crime professional and co-host of "The Dark Money Files," collaborates with Feedzai's Andy Renshaw to globally analyze the economic factors behind the rise of money mules, emphasizing compassion for victims and their futures.

Cybersecurity authority and former police officer Peter Taylor, also known as "The Fraud Guy," eliminates the noise around fraud by highlighting straightforward and impactful strategies for identifying money mules. Joined by Feedzai's Hardeep Rai, they unravel the distinctions between organized crime gangs and cybercrime gangs, delve into the perspectives of law enforcement agencies, and address a pivotal question in risk management: Are we at a turning point in the battle against fraud?

Kelly Richmond Pope, renowned author of "Fool Me Once: Scams, Stories, and Secrets from the Trillion-Dollar Fraud Industry," reveals three perpetrator categories to Feedzai's James Hunt, highlighting the universal risk of assuming such roles. Conversely, Kelly identifies three whistleblower categories, advocating for culture checks and whistleblower recognition as vital measures for organizational safety and improvement.

Former cybercriminal turned reformer, Brett Johnson, collaborates with Richard Harris from Feedzai to delve into the evolution from youthful curiosity in technology to stealing millions. Together, they expose the tactics of keyboard criminals and the challenge of safeguarding youth from victimhood—or potential criminal paths.

Popular YouTuber Jim Browning, known for his expertise in unmasking scammers, joins forces with Robert Harris from Feedzai to provide a gripping and illuminating glimpse into the shadowy world of scam call centers. They shed light on the profound repercussions these operations have on vulnerable elderly victims while inviting us to eavesdrop on live, ongoing scams.

Ayelet Biger-Levin, the visionary Founder of ScamRanger and a distinguished authority in cybersecurity and fraud detection, joins Mike Nathan in exploring strategies for safeguarding against victimization, all while addressing the most formidable challenge confronting the risk management sector: determining intent.

Jenny Radcliffe, renowned as "The People Hacker" for her expertise in social engineering, and Dan Holmes from Feedzai, delve deep into the intricate psychology of scams and shed light on the most vulnerable link in the chain and our ultimate line of defense: the human element.

Tony Craddock from The Payments Association and Mike Nathan from Feedzai explore the seismic shifts on the horizon for the financial services industry due to regulatory changes in fraud prevention and how these might rewrite the rules of the game—for better or worse.