RPA to AI: How Chick-fil-A's Treasury Is Orchestrating the Next Tech Leap

The cost of fraud for banks and credit unions continues to rise, with every $1 lost resulting in nearly $6 in total costs once compliance, operations, and customer trust are factored in. In this interview, Jeff Scott with Q2 will explore how banks can address this growing challenge by shifting from fragmented, reactive defenses to a proactive "Fraud Intelligence" approach. He will discuss how data-driven insights, automation, and integration can reduce inefficiencies, cut the true cost of fraud, and strengthen both protection and customer experience.

In this episode, Craig Jeffery talks with John Mosko and Sue Hill of Federated Hermes about Jerome Powell's final months as Fed Chair and what a leadership change could mean for markets, rates, and policy transparency. They cover potential successors, economic risks, and how treasury teams can prepare for evolving FOMC dynamics and potential impacts in 2026. Views are those of Federated Securities Corp. as of November 7th, 2025, and are subject to change based on market conditions and other factors. These views should not be construed as a recommendation for any specific security or sector. Due to various risks and uncertainties, actual events, results or actual performance may differ materially from that reflected or contemplated in any forward-looking statements. Nothing contained herein may be relied upon as a guarantee, or a representation as to the future. Although the information provided in this podcast has been obtained from sources which Federated Hermes believes to be reliable, it does not guarantee accuracy of such information and such information may be incomplete or condensed. Federated Hermes is not affiliated with Strategic Treasurer.  

In this episode, Craig Jeffery talks with Sue Caras of Bank of America about how treasury teams can lead with clarity in the face of uncertainty. From liquidity and forecasting to automation and payments, they discuss practical ways to strengthen control and build agility. How can treasurers focus on what they can control and prepare for what they can't? Tune in to find out.  

This episode dives into the challenges of managing foreign exchange and interest rate risk and how AI can help. Paul Galloway outlines key market drivers, hedging strategies, and the growing role of predictive analytics, generative AI, and agentic tools in risk monitoring, automation, and decision support. Learn how treasury teams can use AI to stay ahead.

In this episode, Craig Jeffery talks with Lisa Christie and Tom Gregory of TD Bank about why fraud prevention still hinges on mastering the basics. They explore escalating threats, the power of alerts, the principle of least privilege, and how education is key to staying ahead.

Traditional AR and AP finance is no longer enough. With evolving disclosure requirements, tariff pressures, and increasing supplier expectations, treasurers must deliver liquidity and visibility with fewer resources while managing heavier supplier demands. In this episode, Sean VanGundy and Jeremy Reedus join Craig Jeffery from Strategic Treasurer and Michel Abranches from Monkey Tech (Money is Key) to explore how working capital 2.0 helps treasurers move beyond one-size-fits-all programs. They discuss how hybrid approaches, such as auction-based supplier financing for lower rates alongside automated dynamic discounting, can optimize AR and AP, strengthen supplier adoption, and deliver measurable EBITDA impact. The conversation also highlights how real-time visibility gives treasurers a true decision cockpit and how removing the lift of supplier onboarding and support enables higher participation and improved governance. https://www.monkeytech.com/

This episode explores how treasury teams can unlock the full value of their data. Paul Galloway breaks down key challenges like integration and trust, covers tools from TMS platforms to AI and APIs, and discusses forecasting models. Learn how to build a stronger data architecture and use forecasting techniques that improve visibility and decision-making across the organization.    

In this episode, we will discuss the reasoning behind Reddit's IPO and describe the journey. While some of the particulars of Reddit's IPO activities will be discussed, the emphasis will be on what a treasury team needs to consider and do for a successful IPO. Reddit completed its NYSE IPO in March 2024 with an initial valuation of $6.4B.

Craig Jeffery talks with Damian McIntyre and John Mosko of Federated Hermes about the evolving state of US tariffs, court rulings, and their ripple effects on inflation, the Fed, and investment strategies. They explore how companies are reacting, what it means for rates, and how treasury professionals can navigate duration and asset decisions in this environment.   Views are those of Federated Securities Corp. as of 9/05/25, and are subject to change based on market conditions and other factors. These views should not be construed as a recommendation for any specific security or sector. Bond prices are sensitive to changes in interest rates, and a rise in interest rates can cause a decline in their prices. You could lose money by investing in a mutual fund. Although some money market funds seek to preserve the value of your investment at $1.00 per share, they cannot guarantee they will do so. An investment in these funds is not a bank account and is not insured or guaranteed by the Federal Deposit Insurance Corporation or any other government agency. Ultrashort and other short duration bond funds are not "money market" mutual funds. Some money market mutual funds attempt to maintain a stable net asset value through compliance with relevant Securities and Exchange Commission (SEC) rules. Short duration funds are not governed by those rules, and their shares will fluctuate in value. Due to various risks and uncertainties, actual events, results or actual performance may differ materially from that reflected or contemplated in any forward-looking statements. Nothing contained herein may be relied upon as a guarantee, or a representation as to the future. Although the information provided in this podcast has been obtained from sources which Federated Hermes believes to be reliable, it does not guarantee accuracy of such information and such information may be incomplete or condensed. Federated Hermes is not affiliated with Strategic Treasurer.

Craig Jeffery talks with Steven Peterson of Chick-fil-A about their journey from RPA to APIs to agent-based AI. They discuss use cases in bank connectivity, forecasting, and document summarization, as well as the progression from bots to orchestration. How does a lean treasury team innovate at scale? Listen in to hear how curiosity and strategy are driving real transformation. AI in Treasury & Finance: https://strategictreasurer.com/2025-ai-survey/