Exploring People Intelligence with Cole Napper

What does it take to establish a common standard of professional competence in a field as diverse as industrial-organizational psychology?In this episode of the ScienceForWork podcast, host Matt Lampe, PsyD, talks with Mark Nagy, PhD, and Matt Turner, two of the people behind the development of the new Psychological Specialty in Industrial-Organizational Psychology (PSI-O) certification.I-O psychology spans a wide range of specialties, and practitioners bring different educational backgrounds, training, and professional experiences to their work. The introduction of PSI-O raises important questions about how foundational competence can be assessed, what professional credentials communicate, and how the field might strengthen its recognition among employers and other stakeholders.Together, they explore:Why PSI-O was developed and the challenges it aims to address.How foundational competence was defined across the diverse specialties of I-O psychology.The research, practitioner input, and examination development process behind PSI-O.What the credential could mean for employers, practitioners, and graduate education.The distinction between certification and licensure, and the potential implications for professional recognition.What success might look like for PSI-O and the profession in the years ahead.The conversation offers a look at the work behind establishing a new professional credential, the questions that come with it, and what its development could mean for the future of I-O psychology.Learn more about PSI-O: ⁠Psychology Credential Center⁠Enjoying the ScienceForWork podcast? Follow the show, leave a review, and share this episode with a friend.ScienceForWork is an independent, non-profit foundation of evidence-based practitioners who want to #MakeWorkBetter.⁠scienceforwork.com

What if the problem with an employee's performance isn't simply the employee?We spend a lot of time thinking about how to set better goals, making them specific, measurable, aligned, and clear. But goals don't exist in isolation. They're pursued by people working within teams, organizations, and systems that can either enable performance or make it much harder.In this episode of the ScienceForWork podcast, host Matt Lampe, PsyD, talks with Michelle Riconscente, PhD, educational psychologist and CEO and co-founder of Valutare, about what the science of goal pursuit can teach us about creating the conditions for people to succeed.Michelle draws on research from across psychology and organizational science to move the conversation beyond simply writing better goals and toward a broader view of performance enablement.In this conversation, Michelle and Matt explore:Why understanding the context behind a goal can matter as much as the goal itselfHow greater clarity about what success looks like can improve goal pursuitWhy persistence isn't always the right response when circumstances changeWhat managers commit to when goals are treated as a two-way streetWhy organizations may need to think differently about goals for execution versus explorationHow goal setting fits into a larger system for enabling people and organizations to succeedMore from Michelle:Valutare: valutare.aiEnjoying the ScienceForWork podcast? Follow the show, leave a review, and share this episode with a friend.ScienceForWork is an independent, non-profit foundation of evidence-based practitioners who want to #MakeWorkBetter.ScienceForWork.com

Have you ever sat through a presentation that felt completely correct, and somehow also completely forgettable?In this episode of the ScienceForWork podcast, host Matt Lampe, PsyD, talks with AJ Thurston, PhD, Chief of Market Research for military recruiting within the DoD Office of People Analytics and a professor of I/O psychology at George Mason University, about what it actually takes to communicate data so people understand it.AJ makes the case that being understood is almost entirely the communicator's responsibility, not the audience's, and that simple, honest communication is a skill worth deliberately building, no matter who you're talking to.In this conversation, AJ and Matt explore:Why the responsibility to be understood belongs to the communicator, not the audienceHow to structure a message so it sticksWhy bar charts, not fancy dashboards, are often the most effective visual you can useHow to talk about correlations and effect sizes in language a non-technical audience actually finds compellingWhere AI fits as a genuine assistant in writing, coding, and data visualization, and why the underlying skill still mattersMore from AJ:Website: ajthurston.comAdvanced resources (expectancy charts, predictive probabilities, dominance analysis): ajthurston.com/sfwLinkedIn: linkedin.com/in/ajthurstonTwitter/X: @ajthurstonEnjoying the ScienceForWork podcast? Follow the show, leave a review, and share this episode with a friend.ScienceForWork is an independent, non-profit foundation of evidence-based practitioners who want to #MakeWorkBetter.ScienceForWork.com

Most organizations invest heavily in culture. Very few understand what their culture is.Kyle Mack, PhD, is an industrial and organizational psychologist who spent years inside large-scale employee listening programs, reading what employees actually experience versus what their companies say is their culture. In this conversation, Kyle talks about how culture is not what you say. It's what your systems reward.In this episode:Why the gap between espoused and enacted culture is the default state, not the exceptionHow hiring, promotion, and performance management are your real culture, not your values deckWhy founder imprinting persists long after the founder is goneA practical framework for HR leaders to start closing the gapConnect with Kyle: cultureagent.aiFollow ScienceForWork: ScienceForWork.com

In this episode of the Science for Work podcast, Matt Lampe is joined by Patricia Grabarek and Katina Sawyer to talk about the critical role of leadership in shaping workplace wellness. Patricia and Katina, co-founders of Workr Beeing and authors of Leading for Wellness, explore the journey of writing the book and their commitment to translating research into practical tools for leaders. The conversation covers authenticity and vulnerability as the foundation of trust-based leadership, flexibility and work-life balance, how leaders can create microcultures of wellness even inside difficult organizations, and the role of person-centered planning in supporting employee mental health. They also discuss where they hope organizational practice and future research go next, including the case for investing in leaders rather than programs and taking a longer view on organizational performance.Resources:LinkedIn: https://www.linkedin.com/company/workrbeeing/https://workrbeeing.com/ScienceForWork is an independent, non-profit foundation of evidence-based practitioners who want to #MakeWorkBetter. ScienceForWork.com

How do you lead well when the ground keeps moving?In this episode of the ScienceForWork podcast, host Matt Lampe talks with leadership coach Joshua Steinfeldt about what it looks like to lead through uncertainty.Drawing on positive psychology, contemplative science, and years of one-on-one work with leaders, Joshua brings together modern research and ancient wisdom in a way that's refreshingly practical for a moment that often feels anything but.Together, they explore:Equanimity as a leadership capacity, not just a meditation conceptThe role of the pause in agility and decision-makingWhat it means to be a secure base for the people you leadHow to hold both loss and new beginnings at the same timeThis episode is for leaders, coaches, and anyone feeling the weight of leading through change right now and looking for something worth carrying with them.Links: https://practicingcourage.com/The Courageous Life podcast (available wherever you listen)ScienceForWork is an independent, non-profit foundation of evidence-based practitioners who #MakeWorkBetter.ScienceForWork.com

Cole Napper returns to ScienceForWork as the newly appointed Chief People Intelligence Officer at HR Bench, and brings a provocative claim: people analytics is now a commodity, and what comes next is something he calls people intelligence.In this conversation, Cole and Matt explore:Why the four branches of HR data — people analytics, talent intelligence, workforce planning, and behavioral science — are collapsing into a single intelligence layerHow AI is forcing a rebuild of HR from first principles, and why large enterprises may face the steepest climbThe case for "tokenomics" as the next workforce planning challenge — and why hourly token cost vs. hourly human cost is closer than most leaders thinkWhat it means to do science when the field is changing faster than the research can keep upMore from Cole:Directionally Correct podcast: https://www.colenapper.com/podcastPeople Analytics: Using Data-Driven HR and Gen AI as a Business Asset (book): https://www.colenapper.com/bookCole's site & newsletter: ⁠https://www.colenapper.com⁠HR Bench: https://hrbench.comEnjoying ScienceForWork? Follow the show on Spotify and share this episode with a colleague who's thinking about the future of HR.ScienceForWork is an independent, non-profit foundation of evidence-based practitioners who #MakeWorkBetter.ScienceForWork.com

What does it actually take to turn employee listening into meaningful organizational change?In this episode of the ScienceForWork podcast, host Matt Lampe talks with Craig Starbuck, PhD — CEO and co-founder of OrgAcuity and President of the Society for People Analytics — about what it means to build listening programs that drive action.Craig makes the case that people analytics is fundamentally a change management function, and that listening programs built without that lens will rarely move the needle. Drawing on his background spanning engineering, people analytics, and organizational leadership, he shares what a smarter approach looks like — one that reflects how people actually work, not just how the org chart says they should.Together, they explore:Why change appetite has to be assessed before any listening effort beginsHow stakeholder buy-in shapes whether insights ever become actionWhat organizational network analysis reveals that traditional survey platforms missHow employee listening needs to evolve alongside the way work is changingThis episode is for HR leaders, people analytics practitioners, and anyone who has wondered why employee feedback so rarely leads to meaningful change.Links:https://orgacuity.com/https://societyforpeopleanalytics.org/https://www.linkedin.com/in/craig-starbuck-phd/ScienceForWork is an independent, non-profit foundation of evidence-based practitioners who #MakeWorkBetter.ScienceForWork.com

In this episode of the Science For Work podcast, Matt Lampe talks with Shonna Waters about the human experience of change in organizations. Shonna emphasizes the importance of addressing fundamental human needs—security, growth, and significance—during periods of change, and how psychological ergonomics can help align organizational goals with these needs. The conversation also explores the challenges of communication during change, the impact of altitude sickness on leaders' perceptions, and the significance of identity in navigating change. Shonna offers insights on building trust, managing performance dips, and fostering resilience by focusing on identity.Links:Shonna Waters on Substack: https://substack.com/@drshonnawatersShonna Waters on LinkedIn: https://www.linkedin.com/in/shonna-waters/ScienceForWork is an independent, non-profit foundation of evidence-based practitioners working to #MakeWorkBetter.ScienceForWork.com

In this episode of the Science for Work podcast, Matt Lampe and Todd Kashdan discuss the importance of wellbeing in the workplace, emphasizing that authenticity is often misunderstood. They explore how managers can create environments that foster curiosity and engagement while navigating conflicts. Kashdan also highlights the role of AI in enhancing meaning and purpose at work, and the significance of cognitive flexibility. The episode concludes with practical advice on using personal life to heal from workplace challenges and the importance of curiosity as a tool for growth.Links:Todd Kashdan’s Substack: https://toddkashdan.substack.com/Todd Kashdan on LinkedIn: https://www.linkedin.com/in/toddkashdan/ScienceForWork is an independent, non-profit foundation of evidence-based practitioners working to #MakeWorkBetter.ScienceForWork.com