Unnamed Technology Podcast - Finding Opportunities to Improve Customer Communications

AI Everywhere hosts Lindsey Naples and Alexia Morgan are joined by Kris Alvarez and Keith Haas to discuss the video game Horizon Zero Dawn and what happens when humanity creates its own apocalypse. We explore why the blame falls not on the artificial intelligence (AI) itself, but on the people who built, deployed, and misused it—and what that says about innovation, responsibility, and the future.

AI Everywhere hosts Lindsey Naples and Alexia Morgan are joined by Kris Alvarez and Keith Haas to discuss the video game Horizon Zero Dawn and what happens when humanity creates its own apocalypse. We explore why the blame falls not on the artificial intelligence (AI) itself, but on the people who built, deployed, and misused it—and what that says about innovation, responsibility, and the future.

In another mind-opening episode of AI Everywhere, hosts Alexia Morgan and Lindsey Naples of Keypoint Intelligence's Publishing Group discuss the concept of immortality through artificial intelligence (AI). From Black Mirror thought experiments to Bicentennial Man's emotional journey, they ponder just how far AI can go and whether eternal life comes with a download button—and would it be worth it?

With the end of traditional print drivers on the horizon, organizations face both opportunities and challenges in adopting the Windows Modern Print Platform. Keypoint Intelligence Analysts Keith Haas and Ilya Reutsky speak with Chris Tickler, Chief Technologist at NT-ware, about misconceptions around the platform, migration challenges, security, enterprise readiness, and how solutions like uniFLOW are already supporting this industry-wide shift.

Using Keypoint Intelligence's IT Decision Makers survey as a springboard, our very own Anne Valaitis and Carl Schell are joined by colleague Jamie Bsales to discuss where organizations are in their digital maturity. The conversation touches on widely adopted technologies, the state of workflow automation, and a DX in certain vertical markets—in under a half hour, here's a clear, data-driven snapshot of how US businesses are navigating digital transformation.

Professor Gunter Saunders sits down with Keypoint Intelligence's Mark Davis to discuss his position as a leader in technology and innovation at the University of Westminster, London. As the riveting conversation unfolds, the pair consider the role digital transformation (DX) has played in higher education over recent years, the impact of artificial intelligence (AI), and how higher ed will evolve over the coming years.

Keypoint Intelligence's Alexia Morgan and Lindsey Naples, our AI Everywhere podcast team, are joined by colleague and friend Shawn Preval to discuss whether artificial intelligence (AI) can fill the mental health gap. This dynamic trio tackles the stigma around therapy and digs into the heart of why access to support absolutely matters—today now more than ever. (If you're struggling, call or text 988 for the Suicide & Crisis Lifeline.)

Using the National Postal Forum as a springboard, Keypoint Intelligence's Anne Valaitis and Carl Schell discuss the technology she saw and the news she heard at the annual event hosted by the USPS. From there, based on recent primary research, they investigate trends and themes of customer communications including the always ongoing omnichannel strategy conversation, how artificial intelligence (AI) ties in, and why engagement is so critical.

Join Alexia Morgan and Lindsey Naples, Keypoint Intelligence's AI Everywhere podcast team, along with colleagues Kris Alvarez and Keith Haas, for an exploration of the allure and the risks of emotionally relying on artificial intelligence (AI). The group discusses the path of digital companionship to the evolving psychology of human-technology relationships to get to the heart of the future of connection—something we all need to understand with AI today.

Kevin Neal, Board Member of the TWAIN Working Group, sits down with Keypoint Intelligence's Anne Valaitis to discuss the new TWAIN Direct Testing and Certification Program, with Keypoint as the testing partner. Together, they explore the purpose and the benefits of the program, why vendor readiness is critical in today's networked scanning environment, and how certification helps ensure compliance, interoperability, and security—gain a clear understanding of the program today!