What I Wish I Knew Before I Took My First Director-Level Agency Role

In the ever-evolving landscape of digital project management, rising through the ranks from individual contributor to a director-level role can seem like a daunting but exhilarating climb.Galen Low is joined by Jessica D'Amato Crosby—Director of Digital Marketing at Vye—to explore her journey and the pivotal lessons she learned along the way.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Jessica on LinkedIn and XCheck out Vye

In today's rapidly evolving digital landscape, the role of project managers is constantly being redefined. As we delve deeper into the age of AI, one might wonder how traditional project management skills can coexist and even thrive alongside these technological advancements. Enter emotional intelligence (EQ), often hailed as a project manager’s secret weapon.Galen Low is joined by Ann Campea—VP of Operations at TrueSense Marketing & Host of The Everyday PM Podcast—to discuss the intersection of AI and EQ in the realm of project management.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Ann on LinkedInCheck out TrueSense MarketingThe Everyday PM Podcast

Volunteering has long been a noble endeavor, but did you know it can also be a game-changer for your career, especially in project management?Galen Low is joined by Karl Sakas—Agency Advisor at Sakas & Company—to uncover how volunteer work can set you apart in the competitive field of project management.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Karl on LinkedInCheck out Sakas & CompanyVolunteerMatch (directory for finding volunteer opportunities)Idealist.org (volunteer listings, in additional to full-time jobs)Pro bono marketing: 10 guidelines for non-profit clients

In today's fast-paced and interconnected world, the success of any digital product hinges not just on the technology behind it but also on the harmonious collaboration among various teams within an organization.Galen Low is joined by Jessica D'Amato Crosby—Director of Digital Marketing at Vye—to delve into the increasingly important trend of breaking down the silos between digital marketing teams, sales teams, customer success teams, and many others, to create a unified and seamless customer experience.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Jessica on LinkedIn and XCheck out VyeThe book Jess mentions is “Switch: How to Change Things When Change Is Hard” by Chip and Dan Heath

In today's rapidly evolving digital world, the ability to effectively facilitate remote and hybrid workshops has become an invaluable skill, particularly for project managers.Galen Low is joined by Theresa Bailey—Founder of Starfish Synergies—to share actionable tips for facilitating engaging and productive workshops in both remote and hybrid settings.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Theresa on LinkedInCheck out Starfish Synergies

In today’s fast-paced business environment, project management is more critical than ever. But should you appoint an existing employee to take on the role or hire a dedicated project manager?Galen Low is joined by Karl Sakas—Agency Advisor at Sakas & Company—to explore whether deputizing (or appointing) a project manager is a short-term solution or a long-term strategy.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Karl on LinkedInCheck out Sakas & CompanyDon't hire "reluctant employees" at your agencyUnsung heroes: 42 ways your PMs saved your agency this weekAre project managers "work babysitters"?Save $100 on Karl's on-demand "Agency PM 101" training for deputized project managers, with code DPMPODCAST at checkout.

In today’s fast-evolving remote work landscape, fostering team collaboration and togetherness has become paramount.Galen Low is joined by Theresa Bailey—Founder of Starfish Synergies—to provide invaluable insights into transforming team dynamics, building connections, and creating a safe environment for innovation and productivity.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Theresa on LinkedInCheck out Starfish Synergies

Have you ever been part of a project that seemed to be going smoothly until it suddenly derailed due to unclear roles and responsibilities? Or perhaps you've found yourself in a frustrating situation where everyone seems to be pointing fingers, blaming others for not pulling their weight. The RACI matrix, a simple yet powerful tool, can be the antidote to these organizational headaches.Galen Low is joined by Cassie Solomon—Award-winning Author & the CEO of The New Group Consulting—to delve into the intricacies of RACI, exploring how it can transform the way teams collaborate and achieve their goals.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Cassie on LinkedInCheck out The New Group ConsultingGrowing Pains: Building Sustainably Successful OrganizationsLeading Successful Change: 8 Keys to Making Change WorkManagement Time: Who’s Got the Monkey?

In today's fast-paced business environment, efficient decision-making processes can be the difference between success and failure. Organizations often struggle with bottlenecks and unclear responsibilities, which can hamper progress significantly. The venerable RACI chart, a tool for defining roles and responsibilities, emerges as a beacon of clarity—not just at the team level but also at the enterprise level.Galen Low is joined by Cassie Solomon—Award-winning Author & the CEO of The New Group Consulting—to explore the transformative potential of RACI.

In today's fast-paced, ever-evolving digital world, agencies are increasingly relying on the flexibility and expertise of contract project managers to navigate complex projects efficiently.Galen Low is joined by Marissa Taffer—Founder of M. Taffer Consulting—to dive deep into the intricacies of hiring and maximizing the value of contract project managers.