The Secret to Better Coaching Conversations

Why does feedback become harder to give and receive as people become more senior?In this episode of the People Performance Podcast, Bernice Casserly and James Cooper explore how to make 360-degree feedback more effective, from building trust and psychological safety to encouraging honest, meaningful responses.They discuss why feedback needs more than just a report, the importance of clear expectations and how the right support can turn feedback into real leadership development.Plus, they introduce T2's newly developed 360 tool, designed to provide personalised insights and help leaders turn feedback into action.Are you in Hull on the 13th November 2026? Join us for our New T2 360 Launch Event here: https://trans2performance.com/t2-360-launch/#register -----Follow The People Performance Podcast for leadership, culture, and high-performance insights:Instagram: @peopleperformancepodcastTikTok: @peopleperformancepod🎙️ Brought to you by T2 – The People Performance People Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.trans2performance.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: T2 – The People Performance People About the host, Martin Johnson:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://trans2performance.com/martin-johnson⁠⁠⁠⁠⁠

We all make assumptions about the people we work with, but how often do we stop to question them?In this episode, Bernice Casserly and Spencer Locker explore how assumptions and unconscious bias can affect leadership, communication and team performance. We discuss the importance of self-awareness, asking better questions and choosing curiosity over judgement.Because better leadership starts with understanding people, not making assumptions about them.-----Follow The People Performance Podcast for leadership, culture, and high-performance insights:Instagram: @peopleperformancepodcastTikTok: @peopleperformancepod🎙️ Brought to you by T2 – The People Performance People Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.trans2performance.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: T2 – The People Performance People About the host, Martin Johnson:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://trans2performance.com/martin-johnson⁠⁠⁠⁠⁠

Being great at your job doesn’t automatically make you a great manager.In this episode of the People Performance Podcast, Alex Mather and Spencer Locker explore why people are promoted into leadership without the training and support they need. They discuss the challenges of managing former colleagues, developing leadership skills and helping new managers succeed.Discover how organisations can turn high performers into effective leaders.Ready to identify your team’s training needs? Complete T2’s Training Needs Analysis to understand where development is needed and help your people perform at their best https://trans2performance.com/training-needs-analysis/ -----Follow The People Performance Podcast for leadership, culture, and high-performance insights:Instagram: @peopleperformancepodcastTikTok: @peopleperformancepod🎙️ Brought to you by T2 – The People Performance People Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.trans2performance.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: T2 – The People Performance People About the host, Martin Johnson:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://trans2performance.com/martin-johnson⁠⁠⁠⁠⁠

How will AI transform business, leadership and the future of work?In this episode of the People Performance Podcast, Martin Johnson is joined by Leon, Chief AI Officer at Think Cloud, to explore how AI is changing the way organisations operate, innovate and compete.From automation and digital transformation to job security, creativity and ethical decision-making, they discuss the opportunities AI creates, the risks leaders need to consider, and how human judgement and expertise will remain vital.Discover why staying curious, experimenting with AI and embracing change will be key to navigating the next decade.-----Follow The People Performance Podcast for leadership, culture, and high-performance insights:Instagram: @peopleperformancepodcastTikTok: @peopleperformancepod🎙️ Brought to you by T2 – The People Performance People Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.trans2performance.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: T2 – The People Performance People About the host, Martin Johnson:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://trans2performance.com/martin-johnson⁠⁠⁠⁠⁠

Have you ever been in a meeting where you’ve sat there thinking, “Why am I actually here?”In this episode of the People Performance Podcast, Bernice Casserly explores why so many workplace meetings lose their energy and effectiveness, from a lack of healthy challenge and debate to poor structure and too many topics competing for attention.Discover how leaders can create more purposeful meetings, encourage people to speak up, structure conversations around different needs, and make sure meetings lead to better decisions and progress.From daily check-ins and weekly tactical meetings to monthly strategic discussions and quarterly reviews, this episode explores how changing the way you meet can change the conversations you have.-----Follow The People Performance Podcast for leadership, culture, and high-performance insights:Instagram: @peopleperformancepodcastTikTok: @peopleperformancepod🎙️ Brought to you by T2 – The People Performance People Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.trans2performance.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: T2 – The People Performance People About the host, Martin Johnson:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://trans2performance.com/martin-johnson⁠⁠⁠⁠⁠

World Mental Health Day falls on 10 October, and this year's theme is Lived Experiences Heard, Real Voices, Real Change. In this episode, Martin Johnson and our Senior Consultant Spencer Locker explore work related stress, prevention and the six HSE recognised causes: Demands, Control, Support, Relationships, Role and Change.They discuss how leaders can spot pressure points earlier and take preventative action, rather than waiting until people are already struggling.🎯 Find out where the pressure sits in your organisation with our free 5 minute Prevention Checklist.👉 Complete the checklist: https://thet2preventionchecklist.netlify.app/-----Follow The People Performance Podcast for leadership, culture, and high-performance insights:Instagram: @peopleperformancepodcastTikTok: @peopleperformancepod🎙️ Brought to you by T2 – The People Performance People Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.trans2performance.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: T2 – The People Performance People About the host, Martin Johnson:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://trans2performance.com/martin-johnson⁠⁠⁠⁠⁠

What makes a great coach?In this Leader Lounge episode of the People Performance Podcast, we explore how leaders can use coaching to develop their people, build ownership and improve performance.Effective coaching isn't about following a model or asking endless questions. It's about understanding the person in front of you and adapting your approach to what they need.We explore coaching styles, the power of silence, knowing when to challenge and how leaders can avoid getting in the way of their own coaching.The key takeaway? Coach the person, not the model.Discover more about Coaching with T2 here: https://trans2performance.com/executive-coaching/ -----Follow The People Performance Podcast for leadership, culture, and high-performance insights:Instagram: @peopleperformancepodcastTikTok: @peopleperformancepod🎙️ Brought to you by T2 – The People Performance People Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.trans2performance.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: T2 – The People Performance People About the host, Martin Johnson:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://trans2performance.com/martin-johnson⁠⁠⁠⁠⁠

We all talk about the importance of feedback, but how often does it actually change anything?In this episode of the People Performance Podcast, Alex and Spence explore why feedback has such a mixed reputation in the workplace, and why simply giving feedback doesn't always lead to change.They unpack the reasons feedback fails, from focusing on the individual rather than the system, to assuming that knowing what to change means someone knows how to change it.They also explore what makes feedback actually stick: being specific, timely, observable and followed up.Because feedback doesn't fail at the point of telling. It fails when nothing happens afterwards.-----Follow The People Performance Podcast for leadership, culture, and high-performance insights:Instagram: @peopleperformancepodcastTikTok: @peopleperformancepod🎙️ Brought to you by T2 – The People Performance People Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.trans2performance.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: T2 – The People Performance People About the host, Martin Johnson:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://trans2performance.com/martin-johnson⁠⁠⁠⁠⁠

What's really derailing your team's performance?Team performance rarely drops because of one big, obvious problem. More often, it's the small things left unaddressed, unclear direction, assumptions around ownership, infrequent feedback and people staying quiet when something isn't working.In this episode, Alex and James explore why communication sits at the heart of so many team performance issues and how leaders can spot communication breakdowns before they become bigger problems.Because team performance rarely collapses overnight. It erodes quietly, one unclear conversation at a time.-----Follow The People Performance Podcast for leadership, culture, and high-performance insights:Instagram: @peopleperformancepodcastTikTok: @peopleperformancepod🎙️ Brought to you by T2 – The People Performance People Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.trans2performance.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: T2 – The People Performance People About the host, Martin Johnson:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://trans2performance.com/martin-johnson⁠⁠⁠⁠⁠

What does accountability really mean in a high-performing team?Accountability can often be associated with blame, confrontation or difficult conversations. But done well, accountability is about something very different: creating an environment where people understand what's expected, take ownership and help the whole team succeed.In this Leader Lounge episode of the People Performance Podcast, Bernice explores why accountability matters, what happens when it's missing, and the role leaders play in creating a culture of ownership.Because accountability shouldn't be about catching people out. It's about creating the clarity, consistency and trust that allows people and teams to perform at their best. To learn more about Accountability and our Leading the Team pillar click here: https://trans2performance.com/6-pillars-of-leadership/ -----Follow The People Performance Podcast for leadership, culture, and high-performance insights:Instagram: @peopleperformancepodcastTikTok: @peopleperformancepod🎙️ Brought to you by T2 – The People Performance People Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.trans2performance.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: T2 – The People Performance People About the host, Martin Johnson:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://trans2performance.com/martin-johnson⁠⁠⁠⁠⁠