AI & The Productivity Paradox

To deploy responsible AI and build trust with customers, businesses need to prioritize AI governance. In this episode of Smart Talks with IBM, Malcolm Gladwell and Laurie Santos discuss AI accountability with Christina Montgomery, Chief Privacy and Trust Officer at IBM. They chat about AI regulation, what compliance means in the AI age, and why transparent AI governance is good for business. Visit us at: ibm.com/smarttalks Explore watsonx.governance: https://www.ibm.com/products/watsonx-governance This is a paid advertisement from IBM.See omnystudio.com/listener for privacy information.

In this episode of Smart Talks with IBM, Malcolm Gladwell speaks with Jason Kelley, GM, Strategic Partners and Ecosystems at IBM, and Kristy Friedrichs, SVP and Chief Partnership Officer at Palo Alto Networks. They discuss the challenges and opportunities that the rapid development of AI brings to the cybersecurity space. Jason and Kristy also underscore how implementing a zero trust strategy can help enterprises enhance cyber resiliency and simplify operations. Together, IBM and Palo Alto Networks are delivering fully integrated, open, end-to-end security solutions to enterprises. This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at https://ibm.com/smarttalksSee omnystudio.com/listener for privacy information.

In this episode of Smart Talks with IBM, Jacob Goldstein speaks with Rebecca Finlay, CEO of Partnership on AI, about the importance of advancing AI innovation with openness and ethics at the forefront. Rebecca discusses how guardrails — such as risk management — can advance efficiency in AI development. They explore the AI Alliance’s focus on open data and technology, and the importance of collaboration. Rebecca also underscores how diverse perspectives and open-mindedness can drive AI progress responsibly. This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at https://ibm.com/smarttalksSee omnystudio.com/listener for privacy information.

As the scale of artificial intelligence continues to evolve, open technology like many of IBM’s Granite models are helping enhance transparency in AI and improve efficiency across businesses. In this episode of Smart Talks with IBM, Jacob Goldstein sat down with Maryam Ashoori, the Director of Product Management and Head of Product for IBM’s watsonx.ai, where she spearheads the product strategy and delivery of IBM’s watsonx Foundation Models. Together, they explored the shift from large general-purpose AI models to smaller, customizable models tailored to specific needs. This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at https://ibm.com/smarttalksSee omnystudio.com/listener for privacy information.

The role of AI in the classroom is evolving rapidly. When students and teachers embrace this technology, it has the ability to democratize access to education through programs like IBM SkillsBuild. In this episode of Smart Talks with IBM, Dr. Laurie Santos, host of Pushkin’s The Happiness Lab podcast, spoke with two innovators in the space. Justina Nixon-Saintil is Vice President and Chief Impact Officer, IBM Corporate Social Responsibility, and April Dawson is an Associate Dean of Technology and Innovation and a professor of law. They discuss the importance of lifelong learning, upskilling, and the ethical implications of AI in education.  This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at https://ibm.com/smarttalksSee omnystudio.com/listener for privacy information.

In a rapidly evolving AI landscape, open-source models can further accelerate the pace of progress and help expand access to all. In this episode of Smart Talks with IBM, Malcolm Gladwell sits down with Mo Duffy, Software Engineering Manager at Red Hat. They discuss InstructLab and the benefits of open-source technology, such as flexible deployment and the ability to enhance transparency, as well as the power of partnerships and collaboration. Mo explains how a community-based approach is essential for developing genuinely open-source AI. This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at https://ibm.com/smarttalksSee omnystudio.com/listener for privacy information.

As AI technology progresses, its impact on our daily lives—including how we consume our favorite sports— will grow alongside it. In this episode of Smart Talks with IBM, Jacob Goldstein, host of Pushkin’s own What’s Your Problem?, sat down with Brian Ryerson, Senior Director of Digital Strategy at the US Tennis Association. They discuss the impact of data on the fan experience, the role that storytelling plays in sports, and how AI has unlocked innovative features, such as AI Commentary and Match Reports.  This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at https://ibm.com/smarttalksSee omnystudio.com/listener for privacy information.

Major breakthroughs in artificial intelligence research often reshape the design and utility of AI in both business and society. In this special rebroadcast episode of Smart Talks with IBM, Malcolm Gladwell and Jacob Goldstein explore the conceptual underpinnings of modern AI with Dr. David Cox, VP of AI Models at IBM Research. They talk foundation models, self-supervised machine learning, and the practical applications of AI and data platforms like watsonx in business and technology. When we first aired this episode last year, the concept of foundation models was just beginning to capture our attention. Since then, this technology has evolved and redefined the boundaries of what's possible. Businesses are becoming more savvy about selecting the right models and understanding how they can drive revenue and efficiency. This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at https://www.ibm.com/smarttalksSee omnystudio.com/listener for privacy information.

In a rapidly evolving world, we need to balance the fear surrounding AI and its role in the workplace with its potential to drive productivity growth. In this special live episode of Smart Talks with IBM, Malcolm Gladwell is joined onstage during NY Tech Week by Rob Thomas, Senior Vice President of Software and Chief Commercial Officer at IBM. They discuss “the productivity paradox”, the importance of open source AI, and a future where AI will touch every industry.  Watch the video podcast: https://www.youtube.com/watch?v=iaisOHeJLC4 This is a paid advertisement from IBM. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions. Visit us at https://www.ibm.com/think/podcasts/smart-talksSee omnystudio.com/listener for privacy information.

Smart Talks with IBM returns with a new season on Tuesday, June 25th. This season, we’re diving back into the world of artificial intelligence, but with a focus on the powerful concept of “open,” and how it applies to AI. Host Malcolm Gladwell will invite curious colleagues from Pushkin Industries to explore how openness is already reshaping industries, ways of doing business, and our very notion of what's possible. This is a paid advertisement from IBM. Visit us at ibm.com/smarttalks See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.