The Quickest Way to De-escalate a Hostile Patient with Luke Weisner | Ep499

This episode is sponsored by Lightstone DIRECT. Lightstone DIRECT invites you to partner with a $12B AUM real estate institution as you grow your portfolio. Access the same single-asset multifamily and industrial deals Lightstone pursues with its own capital – Lightstone co-invests a minimum of 20% in each deal alongside individual investors like you. You’re an institution. Time to invest like one.—-----------------------------Join us for Doctor PodFest in Florida! Go here to secure your ticket: Here------------------------------What if an angry patient's "eruption" isn't an attack on you, but a desperate attempt to protect something vital, like their health, time, or family?In this essential episode, Dr. Bradley Block sits down with Luke Wiesner, a seasoned conflict specialist who's trained hundreds of healthcare teams, to unpack de-escalation strategies for volatile patient interactions. Drawing from his decade of experience in mediation and coaching, Luke introduces the "volcano" model: eruptions stem from underlying pressures, not malice. He outlines a repeatable framework: regulate yourself, relate to their emotions e.g., frustration over wasted time, seek understanding, and collaboratively solve problems while offering choices. They discuss avoiding defensiveness, acknowledging experiences even if "wrong", empowering staff with boundaries, and knowing when to escalate for safety. Perfect for physicians and teams facing post-COVID edge in offices or hospitals.If tense encounters leave you or your staff drained, this blueprint empowers you to de-escalate safely, foster trust, and reduce burnout, making you the office hero.Three Actionable Takeaways:Regulate yourself first to avoid fueling the fire: When facing an eruption, pause for deep breaths or a quick mental reset, remind yourself they're protecting something vital (health, time, money). This prevents defensiveness, decoupling you from being seen as the "threat," and sets the stage for calm rapport-building.Relate and reflect to build connection: Acknowledge their emotion with muted words like "frustrated" or "concerned", avoid "angry" to prevent pushback. Reflect on their experience: "This probably isn't how you planned to spend your afternoon, I can see how frustrating that is." Genuinely show you care to shift from adversaries to allies, using nonverbal cues like tone for authenticity.Solve collaboratively and set boundaries: Offer options for control e.g., "We can slot you in two weeks or add you to the waitlist, which works?". If inappropriate (e.g., profanity, threats), give a choice: "I'd like to help, but I can't if you continue speaking that way—let's adjust, or I'll need to involve my manager." Know your office's escalation protocol (e.g., security) for safety.About the Show:Succeed In Medicine covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!About the Guest:Luke Wiesner has been a conflict specialist since 2014, offering mediation, coaching, training, and facilitation to workplaces, families, communities, and individuals. He's partnered with hundreds of organizations across industries, including healthcare, where he's helped physicians, surgeons, and teams de-escalate patient conflicts, improve communication, and resolve issues in clinical and office settings. LinkedIn: Luke Wiesner  Website: https://www.lukewiesner.comAbout the Host:Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts Succeed In Medicine podcast, focusing on personal and professional development for physiciansWant to be a guest?Email Brad at [email protected]  or visit www.physiciansguidetodoctoring.com to learn more!Socials:@physiciansguidetodoctoring on Facebook@physicianguidetodoctoring on YouTube@physiciansguide on Instagram and Twitter This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This episode is sponsored by Lightstone DIRECT. Lightstone DIRECT invites you to partner with a $12B AUM real estate institution as you grow your portfolio. Access the same single-asset multifamily and industrial deals Lightstone pursues with its own capital – Lightstone co-invests a minimum of 20% in each deal alongside individual investors like you. You’re an institution. Time to invest like one.___________Join us for Doctor PodFest in Florida! Go here to secure your ticket: Here___________In a world drowning in clutter, how can physicians reclaim their space and sanity? Host Dr. Bradley Block welcomes Tracy McCubbin, to explore the psychology behind hoarding and practical decluttering strategies. With two decades of helping clients—including many doctors—McCubbin explains how our hunter-gatherer instincts and sentimental attachments fuel a $10 billion storage industry. She addresses Dr. Block’s paper-hoarding habits, the outdated textbooks in his office, and the challenge of managing kids’ toys, offering insights on separating decluttering, organizing, and cleaning. This episode equips physicians with tools to break free from clutter paralysis and foster independence in their families.Three Actionable Takeaways:Separate decluttering, organizing, and cleaning: Declutter first. Ask: Do I need, like, or use it? Toss sentimental "might-need-it-someday" papers unless reading immediately. Then organize. Where does it live so I can find it fast?. Clean last. Physicians: Ditch printed articles or outdated textbooks, bookmark digitally; info doesn't vanish and evolves quickly.Personalize systems to your brain: Match organization to how you process e.g., chronological vs. categories. For doctors' "paper people" habits, use bookmark folders over prints. At home/office, ensure stuff supports goals: rest, work, family, not blocks them. Habits like "keys in bowl" prevent morning chaos, especially for neurospicy/ADHD brains.Curb kid/family clutter at the source: Rotate toys monthly to spark imagination, fewer toys, more play, per child development. Parents and grandparents: Skip guilt buys; teach cleanup for independence ("Know where army guys are? Grab 'em yourself!"). Couples: If space allows. Prioritize shared goals over perfection. Turn old ones into quilts if needed.About the Show:Succeed In Medicine  covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!About the Guest:Tracy McCubbin is the CEO and founder of dClutter Fly, one of America’s top decluttering companies, where she has helped thousands of clients, including physicians, clear clutter over the past 20 years. She is the author of Making Space Clutter-Free and her latest book, Make Space for Happiness. Recently, she transformed dClutter Fly into a franchise, empowering others to join her mission. Known for her practical and empathetic approach, McCubbin addresses the emotional and psychological barriers to decluttering, offering solutions tailored to busy professionals.Website: https://dclutterfly.comInstagram: https://www.instagram.com/tracy_mccubbin/?hl=enYoutube: http://www.youtube.com/@tracy_mccubbin About the host:Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts The Physician’s Guide to Doctoring podcast, focusing on personal and professional development for physiciansWant to be a guest?Email Brad at [email protected]  or visit www.physiciansguidetodoctoring.com to learn more!Socials:@physiciansguidetodoctoring on Facebook@physicianguidetodoctoring on YouTube@physiciansguide on Instagram and Twitter This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

 This episode is sponsored by Lightstone DIRECT. Lightstone DIRECT invites you to partner with a $12B AUM real estate institution as you grow your portfolio. Access the same single-asset multifamily and industrial deals Lightstone pursues with its own capital – Lightstone co-invests a minimum of 20% in each deal alongside individual investors like you. You’re an institution. Time to invest like one.____________What if the search for your “one true purpose” is actually making you miserable and the real path to a regret-free life is simpler than you think?In this insightful conversation, Dr. Bradley Block reconnects with returning guest Dr. Jordan Grumet to explore the ideas in his new book, The Purpose Code. Building on his first book Taking Stock, Jordan tackles the question he’s asked most: “How do I actually find purpose?” He breaks down why we get purpose wrong, introduces Big P vs. little p purpose, and shares why focusing on process over outcome creates abundance, community, and lasting happiness. From hospice stories to personal examples like podcasting and baseball cards, Jordan shows physicians how to build purpose around what truly fills them up, without needing to quit medicine or chase scarcity-driven goals.If you’ve ever felt purpose anxiety or wondered whether being a doctor is “enough,” this episode offers a practical, liberating framework to live intentionally and regret-free.Three Actionable Takeaways:Distinguish Big P from little p purpose: Stop chasing scarce, audacious goals (e.g., curing cancer, becoming a billionaire) that breed anxiety and failure. Instead, identify activities where you love the process itself regardless of outcome or pay. Ask: “Would I do this even if no one paid me or noticed?” These abundant little p purposes bring joy, flow, and surprisingly greater impact.Build purpose now, not after financial milestones: Don’t wait for financial independence to pursue what lights you up. Use the 5–6 hours of daily free time most people have to fill time slots with purposeful activities. At work, maximize what you enjoy (addition), minimize what you loathe (subtraction), or switch roles or employers to increase joy without blowing up your finances.Pair purpose with meaning for true happiness: Purpose (present/future actions that fill you up) needs meaning, a heroic narrative of your past, to thrive. Reframe past struggles as a hero’s journey “I am enough” to quiet victim stories that sabotage new purposeful pursuits. Strong relationships and community naturally flow from living your little p purpose, which research shows is the biggest predictor of health and longevity.About the Show:Succeed In Medicine  covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!About the Guest:Dr. Jordan Grumet, known as Doc G, is an associate medical director at Unity Hospice, a Plutus award-winning podcaster for Earn & Invest, and a prominent voice in the Financial Independence, Retire Early (FIRE) community. With a background in internal medicine and a shift to hospice care, he authored Taking Stock: A Hospice Doctor’s Advice on Financial Independence, Building Wealth, and Living a Regret-Free Life, which reshaped how people align money with values. His second book, The Purpose Code (releasing January 7, 2025), explores creating purpose through process rather than goals, drawing from his hospice insights and personal journey to inspire a fulfilling life.LinkedIn: http://linkedin.com/in/jordan-grumet-38a506179 Website: https://jordangrumet.com/ Podcast: https://podcasts.apple.com/ng/podcast/earn-invest/id1440355498About the Host:Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts Succeed In Medicine podcast, focusing on personal and professional development for physiciansWant to be a guest?Email Brad at [email protected]  or visit www.physiciansguidetodoctoring.com to learn more!Socials:@physiciansguidetodoctoring on Facebook@physicianguidetodoctoring on YouTube@physiciansguide on Instagram and Twitter This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This episode is sponsored by Lightstone DIRECT. Lightstone DIRECT invites you to partner with a $12B AUM real estate institution as you grow your portfolio. Access the same single-asset multifamily and industrial deals Lightstone pursues with its own capital – Lightstone co-invests a minimum of 20% in each deal alongside individual investors like you. You’re an institution. Time to invest like one.—-----------------------------What if planning wasn’t about rigid to-do lists… but about carving out time for surfing with your kids, date nights, and saying “no” to overwhelm?In this practical episode, Dr. Bradley Block sits with Dr. Sarah Hart-Unger to explore her simple system for goal-setting and life management. Sarah reveals how she evolved from a time-strapped resident to a mom of three who balances medicine, podcasts, and adventure. Dive into yearly visioning (e.g., “What do I really want?”), quarterly goals, monthly calendars, and daily rituals that prevent fires from derailing your dreams. She shares pitfalls like neglecting partner time, the power of friend spreadsheets, and why spontaneity thrives on structure. Drawing from her book, “Best Laid Plans“ and courses, Sarah proves planning is the “knife-sharpening” for a delicious life—efficient, fun, and regret-free.If your to-do list runs you instead of the other way around, this is your blueprint to reclaim balance and build memories that matter.Three Actionable Takeaways:Start with yearly visioning: Dedicate hours annually to brainstorm big dreams (e.g., surfing with kids). List audacious goals, then revisit seasonally. Break into quarterly milestones like booking a trip, to keep them alive. This ensures daily life aligns with what excites you, turning “someday” into reality without overwhelm.Master task management: Use a “brain dump” to capture everything, then categorize into urgent vs. important. Schedule non-negotiables first (e.g., dates, friends), block deep work, and review weekly. Embrace tools like digital calendars or spreadsheets to track progress, preventing fires while creating space for spontaneity and joy.Evaluate opportunities thoughtfully: Before saying yes, scan your calendar for fit. Consider energy, family, and fun. Phases matter: Early career? Take more risks. With kids? Be selective. Prioritize relationships (e.g., friend tiers, date nights) to avoid regrets. Planning sharpens life like a chef’s knife—efficient and delicious.About the Show:Succeed In Medicine  covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!About the Guest: Dr. Sarah Hart-Unger is a practicing physician, podcaster, and planning expert who honed her methods during residency and motherhood. Creator of Best Laid Plans Academy with over 100 graduates, she hosts the podcasts Best Laid Plans (solo on planning) and Best of Both Worlds (co-hosted with Laura Vanderkam on work-life fit). Her new book, Best Laid Plans: A Simple Planning System for Living a Life That You Love, offers modern tools for busy lives, balancing medicine, family, and fun.Connect with Dr. Sarah Hart-Unger:Book: Best Laid Plans (available mid-December at major retailers)Podcasts: Best Laid Plans; Best of Both WorldsWebsite: theshubox.com (for courses, blog, and more)About the Host:Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts Succeed In Medicine podcast, focusing on personal and professional development for physiciansWant to be a guest?Email Brad at [email protected]  or visit www.physiciansguidetodoctoring.com to learn more!Socials:@physiciansguidetodoctoring on Facebook@physicianguidetodoctoring on YouTube@physiciansguide on Instagram and Twitter This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This episode is sponsored by Lightstone DIRECT. Lightstone DIRECT invites you to partner with a $12B AUM real estate institution as you grow your portfolio. Access the same single-asset multifamily and industrial deals Lightstone pursues with its own capital – Lightstone co-invests a minimum of 20% in each deal alongside individual investors like you. You’re an institution. Time to invest like one.-------------------------------------------What do you do when a colleague needs coaching but resists every step? In this essential episode for physician leaders, host Dr. Bradley Block welcomes back Dr. John Schneider, as they explore starting productive conversations with those who don't want to hear it: from remediation for below-standard behavior to subtle issues. Dr. Schneider stresses asking questions from their perspective, building psychological safety, and inviting participation to open doors for change, not pushing through them. He warns against "hammer" approaches like HR escalation unless minimum competencies fail, and shares the "challenge plus support" quadrant: challenge without support leads to retreat; support without challenge stalls growth. Drawing from his roles as Assistant Dean for Faculty Coaching and private practice coach, he emphasizes leading with belief in people, connecting to their original "calling" in medicine, and accepting that not everyone will walk through the door. If you're in leadership facing resistance. This episode offers nuanced, practical strategies to foster trust, inspire evolution, and avoid burnout for you and your team.Three Actionable Takeaways:Start with Their Perspective, Not Yours: When addressing resistance, ask questions that uncover what they need, not what you think they need. Avoid starting from remediation or "hammer" tactics; build psychological safety by showing you believe in them, inviting participation to make change feel meaningful and voluntary.Balance Challenge and Support for Growth: Use the quadrants: Challenge without support causes retreat; support without challenge leads to stagnation. As a leader, consciously provide both, holding accountable while being "with them" to open doors for self-reflection and behavior shifts, even if they don't always step through.Reconnect to Their Original Calling: Remind resistant colleagues of why they chose medicine, the inspiration that's often buried under policies and metrics. Frame changes as ways to rediscover that purpose, making evolution feel like a personal win, not an imposed fix; not everyone changes, but this invites possibility.About the Show:Succeed In Medicine  covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!About the Guest: Dr. John Schneider is the Division Chief of Rhinology and Anterior Skull Base Surgery and Associate Professor at Washington University in St. Louis. He serves as the university’s first Assistant Dean for Faculty Coaching and is a Master Certified Physician Development Coach. In addition to his academic and clinical roles, Dr. Schneider runs his own coaching practice called Physicians’ Mind Coaching, focused on helping physicians improve self-awareness, leadership, communication, and professional fulfillment. He is a nationally recognized expert in physician coaching, particularly in having difficult conversations, addressing disruptive behavior, building psychological safety, and guiding reluctant physicians toward personal and professional growth. He trains faculty coaches at Wash U and frequently speaks on topics including conflict resolution, the coach approach in leadership, and burnout prevention.Email:   [email protected] the Host:Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts Succeed In Medicine podcast, focusing on personal and professional development for physiciansWant to be a guest?Email Brad at [email protected]  or visit www.physiciansguidetodoctoring.com to learn more!Socials:@physiciansguidetodoctoring on Facebook@physicianguidetodoctoring on YouTube@physiciansguide on Instagram and Twitter This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This episode is sponsored by Lightstone DIRECT. Lightstone DIRECT invites you to partner with a $12B AUM real estate institution as you grow your portfolio. Access the same single-asset multifamily and industrial deals Lightstone pursues with its own capital – Lightstone co-invests a minimum of 20% in each deal alongside individual investors like you. You’re an institution. Time to invest like one.-------------------------------------When a patient storms in frustrated or scared, what if you could de-escalate in under 90 seconds? In this eye-opening episode, host Dr Bradley Block chats with Doug Noll, as he explains "affect labeling": simply reflecting emotions ("You’re frustrated, worried, scared") to downshift the brain’s limbic system and reactivate executive function. Backed by UCLA studies, this tool builds instant trust, makes visits efficient, and works on anyone, from ER patients to grocery clerks. Learn the 3-step process: ignore words for 90 seconds, read emotions innately, and reflect without "I understand." Doug shares role-plays, practice tips like labeling TV ads or silent shows, and why this flips arguments by meeting the universal need to be heard. Perfect for physicians facing high-stakes emotions, this episode equips you to listen people "into existence" for calmer, more connected care.Three Actionable Takeaways:Master Affect Labeling Basics: Ignore words for 90 seconds, read emotions instinctively (we’re hardwired for it), and reflect with "You" statements like "You’re frustrated, scared, confused." This downshifts the limbic system, calms patients fast, and builds trust by showing deep understanding without saying "I get it."Practice Everywhere for Real-World Skill: Label emotions in ads, silent TV scenes, or checkout chats to hone listening without words. Start with strangers ("You’re excited your shift’s ending?") to see shoulders drop and rapport build, proving it works beyond medicine, even in prisons or arguments.Flip Tension into Connection: In visits, label all fears upfront (pain, failure as parents) to deregulate emotions, then hype positively ("You’re loving, doing everything right"). This meets the unmet need to be heard, ends escalations, and makes encounters efficient, enjoyable, and loyalty-building.About the Show:Succeed In Medicine  covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!About the Guest:Doug Noll is a former civil trial lawyer turned award-winning mediator and peacemaker. He left a successful legal career to focus on resolving deep conflict and teaching de-escalation skills that actually work even in maximum-security prisons. Co-founder of the Prison of Peace Project, Doug has trained incarcerated individuals to become certified mediators, proving his methods succeed in the toughest environments.He is the author of the bestselling book De-Escalate: How to Calm an Angry Person in 90 Seconds or Less, which teaches a neuroscience-backed technique called affect labeling (reflecting emotions to instantly calm the brain), and offers the Advanced Emotional Competency online course.Website: dougnoll.comEmail: [email protected] on Amazon : De-EscalateAbout the Host:Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts Succeed In Medicine podcast, focusing on personal and professional development for physiciansWant to be a guest?Email Brad at [email protected]  or visit www.physiciansguidetodoctoring.com to learn more!Socials:@physiciansguidetodoctoring on Facebook@physicianguidetodoctoring on YouTube@physiciansguide on Instagram and Twitter This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This episode is sponsored by Lightstone DIRECT. Lightstone DIRECT invites you to partner with a $12B AUM real estate institution as you grow your portfolio. Access the same single-asset multifamily and industrial deals Lightstone pursues with its own capital – Lightstone co-invests a minimum of 20% in each deal alongside individual investors like you. You’re an institution. Time to invest like one.  How do you rise in academic medicine without losing your sense of purpose?Dr. Bradley Block joins Dr. Joseph Losee  for a powerful conversation about the real path to academic advancement. Drawing from over two decades as a department chair, program director, and mentor, Dr. Losee reveals how saying “yes” shaped his journey from young faculty member to national leader—and why the same word must be used intentionally at different seasons of life.The discussion explores the balance between sacrifice and wellbeing, the shifting culture of academic medicine, and how meaning and mentorship sustain long-term fulfillment. Dr. Losee also shares insights on conflict resolution, leadership development, and his latest venture, Clarity Med Solutions, where he pioneers early dispute mediation to restore trust and healing between physicians, patients, and health systems.This episode is a roadmap for physicians seeking impact, growth, and balance—without losing sight of what truly matters.Three Actionable Takeaways:Say Yes With Intention: Early in your career, saying yes opens doors, builds credibility, and creates opportunities. But as your life evolves, align your yeses with your passions—and protect your energy for what truly matters.Sacrifice is the Path to Leadership: Every leader pays a price for impact. True advancement in academic medicine requires time, service, and persistence—but when rooted in purpose, those sacrifices yield meaning and legacy.Relationships Are the Real Reward: From mentoring residents to mediating patient disputes, relationships—not titles—define success. Meaning in medicine comes from connection, compassion, and helping others thrive.About the Show:Succeed In Medicine  covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!About the Guest:Dr. Joseph Losee is Vice Dean for Faculty Affairs at the University of Pittsburgh School of Medicine and the Dr. Ross H. Musgrave Endowed Chair of Pediatric Plastic Surgery. A nationally recognized surgeon, educator, and leader, he has authored over 250 publications, edited seven textbooks, and led multiple professional societies.He co-chairs the UPMC Physician Wellbeing Initiative, teaches leadership in the Katz Graduate School of Business, and is the founder of Clarity Med Solutions, a consulting firm specializing in leadership coaching and conflict resolution.📍 Connect with Dr. LoseeUniversity of Pittsburgh School of Medicine – Faculty ProfileLinkedIn: linkedin.com/in/joseph-loseeAbout the Host:Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts Succeed In Medicine podcast, focusing on personal and professional development for physiciansWant to be a guest?Email Brad at [email protected]  or visit www.physiciansguidetodoctoring.com to learn more!Socials:@physiciansguidetodoctoring on Facebook@physicianguidetodoctoring on YouTube@physiciansguide on Instagram and Twitter This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This episode is sponsored by Lightstone DIRECT. Lightstone DIRECT invites you to partner with a $12B AUM real estate institution as you grow your portfolio. Access the same single-asset multifamily and industrial deals Lightstone pursues with its own capital – Lightstone co-invests a minimum of 20% in each deal alongside individual investors like you. You’re an institution. Time to invest like one.___________________ Ever wonder why success doesn’t feel successful?You’ve checked every box — med school, residency, family, stability — yet still feel that quiet tug of restlessness. Dr. Richard Boyatzis, joins Dr. Bradley Block to unpack why even accomplished physicians often lose their sense of meaning mid-career. Drawing from his Intentional Change Theory, Dr. Boyatzis explains that fulfillment dips every 7–10 years as part of our natural life cycle — what he calls liminality, the space between “what was” and “what’s next.” The fix isn’t distraction (real estate, side gigs, or skydiving), but rediscovering your vision — your “ideal self” — and aligning daily work with your true values.He warns against the trap of coaching for compliance — trying to fix patients (or yourself) through fear and goals. Instead, focus on coaching with compassion — inspiring sustained change through purpose, gratitude, and hope. Physicians, he says, thrive when they reconnect to why they entered medicine: to help, heal, and matter. Through personal stories, neuroscience, and humor, Dr. Boyatzis offers a practical roadmap for reigniting passion without abandoning your profession — whether that means teaching, mentoring, volunteering, or simply reframing success through renewed purpose.Three Actionable Takeaways:Revisit Your Vision Every 7–10 Years:  Midlife restlessness isn’t failure — it’s biology. Reflect on your ideal self by asking, “If my life were fantastic 10–15 years from now, what would it look like?” Write it down, talk it out, and use it to guide new choices in work and life.Coach (and Care) with Compassion, Not Compliance: Patients — and physicians — change through hope, not fear. Replace “If you don’t…” warnings with vision-driven goals (“What do you want to live for?”). Shared purpose boosts motivation, treatment adherence, and well-being.Recharge with Purposeful Connection: Gratitude and positive storytelling aren’t fluff — they activate the parasympathetic system and restore energy. Start meetings or days with one uplifting story, or jot three things you’re grateful for. It rewires stress into meaning. About the Show:Succeed In Medicine  covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!Dr. Richard Boyatzis is a Distinguished University Professor at Case Western Reserve University and one of the world’s most cited scholars on emotional intelligence, leadership, and behavior change. Co-author of Primal Leadership and Helping People Change, his latest book, The Science of Change, distills decades of research into how individuals and organizations achieve sustained transformation. A global consultant and teacher, his work has reached over 1.5 million learners worldwide.LinkedIn: https://www.linkedin.com/in/richard-boyatzis-401822a Website: case.eduAbout the Host:Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts Succeed In Medicine podcast, focusing on personal and professional development for physiciansWant to be a guest?Email Brad at [email protected]  or visit www.physiciansguidetodoctoring.com to learn more!Socials:@physiciansguidetodoctoring on Facebook@physicianguidetodoctoring on YouTube@physiciansguide on Instagram and Twitter This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This episode is sponsored by Lightstone DIRECT. Lightstone DIRECT invites you to partner with a $12B AUM real estate institution as you grow your portfolio. Access the same single-asset multifamily and industrial deals Lightstone pursues with its own capital – Lightstone co-invests a minimum of 20% in each deal alongside individual investors like you. You’re an institution. Time to invest like one._________________________________Are we all slowly “turning to plastic”?Professor Dr. Oliver Jones says: calm down. In this myth-busting episode of Succeeded In Medicine Podcast, Dr. Jones dismantles the fear around microplastics and “forever chemicals” (PFAS) with hard science and regulatory reality.Microplastics—defined as plastic particles PFAS (per- and polyfluoroalkyl substances) aren’t “forever”—they degrade slowly, not eternally. Used in firefighting foam, non-stick coatings, and water-repellent gear, high occupational exposure (e.g., near military bases) warrants concern. But everyday levels? Far below harm thresholds. Drinking water guidelines are so strict that detecting any PFAS fails compliance—costing millions to treat with no proven health gain.Dr. Jones warns: chemophobia drives reformulation (e.g., BPA → BPS) often replacing well-studied compounds with less-tested ones. Tobacco, alcohol, and UV light have proven risks—yet get less outrage. Regulators (FDA, EPA) rigorously test products; fear shouldn’t override evidence.Physicians get a framework: teach patients dose makes the poison, prioritize proven risks (alcohol, smoking), and resist social media’s BS asymmetry—where debunking takes 10x the effort of spreading misinformation.Three Actionable Takeaways:Reframe Risk with “Dose and Context” for Patients: When patients panic about microplastics or PFAS, ask: “What’s the exposure level? What’s the proven harm?” Use Dr. Jones’s analogy: a glass of wine ≠ instant cancer; a nanogram of PFAS ≠ endocrine collapse. Print a one-pager contrasting proven risks (alcohol, UV) vs. unproven (microplastics) to calm fears and build trust.Stop Personal Chemophobia—Model Evidence-Based Living: Keep using plastic cutting boards, microwave-safe containers, and receipts. Track one actual risk instead: cut alcohol units by 20% this month. Log mood/energy—patients notice your calm, data-driven choices and follow suit.Counter Misinformation with BS Asymmetry Awareness: Social media claims spread 10x faster than rebuttals. Save Dr. Jones’s line—“If it were that dangerous, we’d see it in public health data”—as a canned response. Share one FDA/WHO microplastics summary yearly with your practice newsletter to pre-empt panic.About the Show:Succeed In Medicine  covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!About the Guest:Dr. Oliver Jones is a multi-award-winning chemist and professor at RMIT University (Melbourne). An internationally recognized expert in analytical and environmental science, he develops methods to measure chemicals in water, food, and the environment. Originally from Manchester, with a PhD from Imperial College London, he bridges chemistry, biology, and engineering to solve real-world problems. A passionate science communicator, he’s featured in The Guardian, ABC News, and The Washington Post. LinkedIn : linkedin.com/in/droliverjonesWebsite : https://www.rmit.edu.au/profiles/j/oliver-jonesInstagram: https://www.instagram.com/dr_oli_jones/?locale=zh_CN&hl=afAbout the Host:Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts Succeed In Medicine podcast, focusing on personal and professional development for physiciansWant to be a guest?Email Brad at [email protected]  or visit www.physiciansguidetodoctoring.com to learn more!Socials:@physiciansguidetodoctoring on Facebook@physicianguidetodoctoring on YouTube@physiciansguide on Instagram and Twitter This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This episode is sponsored by Lightstone DIRECT. Lightstone DIRECT invites you to partner with a $12B AUM real estate institution as you grow your portfolio. Access the same single-asset multifamily and industrial deals Lightstone pursues with its own capital – Lightstone co-invests a minimum of 20% in each deal alongside individual investors like you. You’re an institution. Time to invest like one._________________________________You can hack every minute, but if those minutes don’t serve what truly matters, what’s the point? In this focused episode of Succeeded In Medicine Podcast, Dr. Ari Tuckman challenges the blind chase of “more done.” Drawing from his fifth book, The ADHD Productivity Manual, he explains why physicians must first ask: To what end am I being productive?The discussion unpacks the gap between being busy and being productive—especially in high-stakes medicine where reactivity rules. Dr. Tuckman introduces temporal discounting, the bias that makes immediate rewards (another patient, one more episode) feel far stronger than future costs (burnout, unfinished charts, missed family moments). He shares how to make future outcomes visceral: close your eyes and feel the drag of a sleep-deprived day versus the clarity of a rested one.Time is treated like money—finite, non-renewable, and requiring deliberate allocation. Priorities, Dr. Tuckman stresses, are revealed in actions, not words: if “health” or “family” never make the calendar, they aren’t priorities. He advocates sacred time blocks, realistic scheduling that buffers emergencies, and ruthless to-do list decluttering (hesitate to justify? delete).On work-life balance, the financial tension of private practice surfaces: every hour off is lost revenue. Yet true wealth is the margin to take that time when it counts. Dr. Tuckman adds the hard truth: “Part of the cost of a good life is sometimes doing things you hate.” Minimize suffering—finish unpleasant tasks fast, without mental gnawing.From charting between patients to setting boundaries on complex cases, this episode equips physicians to stop surprise-ending their days and start designing them.Three Actionable Takeaways:Ask the “To What End?” Question Before Any Productivity Hack: Reactivity breeds burnout. Pause and define: What do I want my life to look like? List 3–5 core values (e.g., patient impact, family presence, personal health). For each time or financial decision, ask: Does this align or erode my priorities? Review weekly in 5 minutes to stay intentional.Combat Temporal Discounting with Vivid Future-Feelings: Procrastination wins because future pain feels abstract. Before the immediate reward (skipping notes, doom-scrolling), close your eyes for 30 seconds and feel tomorrow-you: dragging, behind, irritable—versus rested, caught-up, present. Make the future visceral to choose action.Declutter Your To-Do List Ruthlessly and Fast: Overloaded lists paralyze. Set a 10-minute timer weekly. For each item, decide in About the Show:Succeed In Medicine  covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!About the Guest:Dr. Ari Tuckman, PsyD, is a licensed psychologist and sex therapist in private practice in West Chester, PA, renowned as an ADHD thought leader. Specializing in ADHD diagnosis and treatment, he also focuses on couples and sex therapy. A frequent media guest on CNN, NPR, and XM Radio, and quoted in The New York Times, USA Today, and more, he co-chairs CHADD's conference committee. Author of five books, including The ADHD Productivity Manual—his latest on universal productivity strategies—and More Attention, Less Deficit, he hosts the popular More Attention podcast with over 100 episodes of practical ADHD advice. Website: https://adultadhdbook.comAbout the Host:Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts Succeed In Medicine podcast, focusing on personal and professional development for physiciansWant to be a guest?Email Brad at [email protected]  or visit www.physiciansguidetodoctoring.com to learn more!Socials:@physiciansguidetodoctoring on Facebook@physicianguidetodoctoring on YouTube@physiciansguide on Instagram and Twitter This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.