PEX Network | Process Excellence Network podcast

Ep. 147: Dmitry Popov, Mann + Hummel

0:00
30:57
Spol 15 sekunder tilbage
Spol 15 sekunder frem

Dmitri Popov, global service management lead for Mann + Hummel Group, joins us today to discuss scaling RPA. Dmitri himself admits that such a process is painful, in part because of the few successful enterprise examples for which to model after. Dmitri points to IBM as a company who has done it well. Next, Dmitri discusses how to leverage shared services in the most efficient way, exemplifying R&D and certain purchasing aspects. One of the most difficult components of implementing RPA across the workflow is acceptance and adherence. Dmitri doesn’t mince words when it comes to what it takes in a person—not just an enterprise—to accept change, no matter how positive that change may ultimately be.

Flere episoder fra "PEX Network | Process Excellence Network"