Snap's CMO Grace Kao: Beyond Social Media - Connecting Audiences, Brands & Developers

Grace Kao, CMO of Snap, discusses Snapchat's unique position as a platform focused on authentic connection and creativity, highlighting its diverse audience (consumers, B2B, developers) and innovative features like Promoted Places on the Snap Map and opportunities for brands in Chat, emphasizing the platform's ease of use and its appeal to a generation valuing real self-expression.💡Takeaways:📸 Camera-First Communication: Snapchat's core design, opening directly to a camera, has fostered a culture where anyone can create and easily share their point of view, emphasizing connection over curated perfection. 🤝 Diverse Audience Engagement: Snap's CMO, Grace Kao, emphasizes that Snapchat serves multiple audiences, including consumers, B2B marketers/advertisers, and developers, indicating the importance of a multi-faceted marketing approach for platforms.🔄 Beyond Single-Use Platforms: Snapchat's integration of various functionalities like video, messaging, and maps into one experience provides diverse canvases for advertisers, moving beyond the limitations of single-use platforms.🗺️ Social Maps & Promoted Places: The surprising social use of Snap's map feature, where users connect by seeing friends' locations, has led to "Promoted Places," allowing brands to appear on the map for real-life experiences and discovery. 💬 Brand-Friendly Chat: Snapchat is opening its chat feature for brands to have one-on-one conversations with their audiences. 🧘‍♀️ Authenticity and Imperfection: The "Snapchat Generation" prioritizes authenticity, embracing imperfect and uncurated content (e.g., blurry snaps, empty food plates). 🎙️ Rise of Voice Memos & Mini-Podcasts: An unexpected trend is the significant growth of voice memo usage on Snapchat, with users creating "mini intimate one-on-one podcasts" with friends. 🎙 Guest: Grace Kao🎤 Host: Mike Shields📺 Sponsors: Elemental TV & Linkedin🎬 Producer: FEL Creative

Chief Media Officer at Known, Kasha Cacy, discusses YouTube's growing prominence against traditional television, despite challenges for brands regarding content predictability and measurement. Cacy, also touches on the evolving landscape of big creators acting as media companies and the current economic outlook from a business perspective.💡Takeaways:📈 YouTube's Continued Growth: YouTube consistently gains viewership from traditional television, stealing audience year over year. 🤷‍♀️ Content Predictability Challenges: A key hurdle for brands on YouTube is the less predictable nature of its content compared to TV, leading to uncertainty about ad placement. 👴📺 Generational Perception Gap: There's a "snobbiness in media" where older generations may perceive YouTube content as "not high quality," despite younger audiences (like 14 and 16-year-olds) spending significant time on the platform.🤝 Evolving Creator Ecosystem: Large creators are now operating like media companies, with "creator studios" producing content that can jump from YouTube to other platforms like Netflix. ⚖️  Embrace "Good Enough" Measurement: Media professionals are often too "precious" in seeking perfect measurement solutions.  🎙 Guest: Kasha Cacy🎤 Host: Mike Shields📺 Sponsor: Elemental TV🎬 Producer: FEL Creative

Next in Media discusses the evolving role of influencers in marketing with Megan Pagliuca, Chief Product Officer at Omnicom Media Group, and Khurrum Malik, Head of Marketing for Walmart Connect, focusing on how data and new strategies are integrating influencers into broader media plans to drive sales and brand building.💡Takeaways:🛒 Retail Data for Influencer Selection: The integration of retail data, particularly from large retailers like Walmart, is revolutionizing how brands select influencers. 📈 Shift to Niche and Rising Influencers: There's a growing recognition that niche and rising influencers can offer more resonance and relevance due to their authentic connections with smaller communities, leading to more impactful campaigns compared to relying solely on celebrity endorsements.💡 Influencers as Content and Performance Channels: Influencers are no longer just a PR function or a branding tool. 🔗 Convergence of Social Commerce and Retail Media: The lines between social commerce (driven by influencers) and retail media (focused on direct outcomes) are blurring. 📊 Influencer Marketing Becoming Programmatic: The process of working with influencers is becoming more programmatic and scalable, moving away from purely custom, one-off integrations. 🤖 AI's Role in Content Creation: AI is emerging as a significant factor in content creation, particularly for small to medium-sized businesses, by simplifying content generation and enabling one-click buying. 🎙 Guests: Megan Pagliuca & Khurrum Malik🎤 Host: Mike Shields📺 Sponsor: Walmart Connect🎬 Producer: FEL Creative

In this episode of Next in Media, Mike Shields interviews Ann Harrell, Head of Product Enablement at Pacvue, about the evolving landscape of retail media. Harrell explains the challenges of data availability and cross-channel attribution in retail media, highlighting the role of data clean rooms and the blurring lines between retail, social, and traditional search as all become channels for commerce.💡Takeaways:The Challenge of Cross-Platform Attribution: While closed-loop attribution is effective within single retail platforms, the major challenge lies in attributing performance across various retail media channels and broader marketing channels due to data silos and retailers' reluctance to share data outside their own networks.🔒 Data Clean Rooms as a Solution: Data clean rooms are emerging as a key tool to overcome data availability challenges. 💰 Cross-Channel Measurement Drives Budgets: Demonstrating cross-channel measurement to retailers is crucial because it often leads to increased and sustained budgets for brands. 🛍️ Evolution of Social Shopping: Social platforms like TikTok are actively integrating commerce features, moving beyond organic social strategy to offer "shop ads" that link creative content directly to products. 🌐 Building Retailer Ecosystems: Major retailers like Walmart are building comprehensive ecosystems that span various media touchpoints, including on-site display, off-site programmatic (e.g., through Trade Desk), and connected TV (CTV) via partnerships like Vizio. 🎯 Custom Incrementality Models: A one-size-fits-all approach to incrementality modeling is ineffective due to varying data and attribution capabilities across retailers.  🎙 Guest: Anne Harrell🎤 Host: Mike Shields📺 Sponsor: Walmart Connect🎬 Producer: FEL Creative

As part of its exclusive series on the YouTube Ecosystem, Next in Media spoke with John Terrana, President, Americas at VaynerMedia, about why most clients aren't racing to lock up much inventory beyond sports this year, and the 'weirdo' spot YouTube still finds itself in.💡Takeaways:🏈 Sports Media Dominance: Live sports, particularly NFL and NBA, are highly competitive and fast-moving in the media marketplace, unlike other content which is experiencing slower movement and caution from buyers.⚠️ Post-Upfront Caution: Following the upfronts, there's a prevailing sense of caution, with buyers proceeding slowly due to concerns about inventory value, viewership trends, macroeconomic conditions, and political environments.📊 Increased Optionality and CTV/OTT Shift: Clients are seeking increased optionality for next year, prioritizing sports while shifting other media spend towards CTV (Connected TV) and OTT (Over-The-Top) to maintain flexibility.📺 YouTube's Misunderstood Potential: YouTube, especially the proper app on TV, is still largely misunderstood and underutilized by many in terms of its reach as the number one app on smart TVs, its creative potential, and its targeting capabilities.🔁 Always-On Creator Engagement: The trend for creators and influencers is moving from campaign-by-campaign activations to an "always-on" strategy, continuously sourcing and testing new talent, similar to the shift seen in performance marketing.🛍️ Rise of Social Commerce and Live Shopping: Social commerce, particularly through platforms like TikTok Shops, is a major growth area and a significant bet for agencies, driving substantial commercial outcomes and offering branding opportunities through integrated commerce units in feeds.🎙 Guest: John Terrana🎤 Host: Mike Shields📺 Sponsor: VuePlanner🎬 Producer: FEL Creative

Next in Media sat down with Chloe Wix, Head of Global Product & Commercial Growth at Spotify at the company's beach venue in Cannes, to talk about AI-generated audio ads, why Spotify is leaning more into monetizing non-subscribers, and whether the 'background' medium can graduate into the video ad market.💡Takeaways:🎧 Shifting Perception of Spotify's Business Model: While initially perceived primarily as a subscription service, Spotify is increasingly demonstrating its commitment to advertising, investing significantly in its ad-supported side.🎬 Rise of Video Podcasting: Spotify observes a strong user desire for deeper engagement with podcasters, extending to visual elements like set design and mannerisms. 🔄 Breaking Traditional Media Plans: Spotify's integration of both audio and video advertising is disrupting conventional media buying, where teams are often segmented for audio, video, or social. 🤝 Demand for Native and Upfront Deals: Brands continue to value authentic relationships with creators, leading to an increase in annual, upfront deals with major podcasters. ⚙️ Automation as a Key Goal in Advertising: Spotify's number one goal on the advertising side is automation. 📊 Enhanced Measurement Solutions: Spotify is heavily investing in robust first-party measurement tools (e.g., Spotify Ad Analytics, Pixel) and deepening partnerships with third-party measurement providers like Claritas, Podscribe, and Arts.ai to provide comprehensive data and analytics for advertisers.🤖 AI in Ad Delivery and Creation: Spotify is leveraging AI for ad delivery, allowing advertisers to set goals (e.g., maximize spend, unique reach, purchases) and have ads delivered to users most likely to take a desired action. 🎙 Guest: Chloe Wix🎤 Host: Mike Shields📺 Sponsor: Elemental TV & VuePlanner🎬 Producer: FEL Creative

Next In Media spoke with Ryan Mayward, SVP of Retail Media Sales for Walmart Connect, about the company's expansion of its retail media capabilities beyond its own platforms. Walmart Connect is focusing on off-platform strategies through partnerships in CTV (NBC Universal, Disney, Paramount Plus), social media (Meta, TikTok, Pinterest), and new integrations like Vizio. 💡Takeaways:🌐 Off-Platform Retail Media Expansion: Walmart Connect is significantly expanding its retail media capabilities beyond its owned platforms, focusing on reaching Walmart customers wherever they consume content, including CTV and social media, to drive sales outcomes. 📊 Full-Funnel Measurement and Consideration Metrics: The focus is moving towards understanding how each touchpoint contributes to overall sales, emphasizing "consideration" metrics like attributed visits to product detail pages or brand shops, which are effectively driven by offsite media like CTV and social. 📺 Strategic CTV Integrations: Walmart Connect is actively integrating with major CTV players like NBC Universal, Disney, and Paramount Plus to reach Walmart audiences and measure sales outcomes. 🤝 Social Media Partnerships for Sales Outcomes: Walmart Connect has integrated with top social platforms such as Meta, TikTok, and Pinterest, observing strong results in reaching Walmart customers and measuring sales outcomes from content consumption and live experiences on these platforms.💡 AI-Enabled Creative Tools for Advertisers: Walmart Connect is developing AI-enabled creative tools, starting with display and moving into video, to lower the barrier to entry for smaller and medium-sized brands, making it easier for them to advertise on platforms like TV.📈 Expansion to Non-Endemic Brands: Beyond brands selling products in Walmart stores, Walmart Connect is increasingly working with non-endemic advertisers from sectors like financial services, travel, quick-serve restaurants, and automotive, signaling a broader market play in retail media.🎙 Guest: Ryan Mayward🎤 Host: Mike Shields🎬 Producer: FEL Creative

Next in Media and Sean Downey of Google discuss YouTube's evolving role in connecting brands with creators, highlighting new platforms like Brand Connect and "Peak Points" to foster authentic partnerships and drive full-funnel outcomes for advertisers. They also touch on YouTube's expansion into live events like the NFL's global broadcast and the growing potential of shoppable content across all formats.💡Takeaways:🤝 Creator-Brand Connection: There's a growing emphasis on connecting brands with authentic creators to leverage the creator's voice and trusted relationship with their audience for brand messaging. 📈 Trust in Creators: A significant insight is that 98% of users trust YouTube creators more than any other platform or even the brand itself when seeking recommendations. 🔄 Full-Funnel Approach on YouTube: YouTube serves as a comprehensive platform where consumers engage in searching, streaming, scrolling (especially with Shorts), and shopping. 🔗 AI-Powered Connections & Advertising: Technology, particularly AI, is crucial for scaling connections between brands and creators and for optimizing ad placement to reach the right audience. 💡 Authentic Storytelling: The most effective brand integrations with creators are not scripted but allow the creator to authentically incorporate the brand message into their voice and content. ⏱️ Real-time Trending Content: Brands are looking to tap into trending moments and creators who are currently "popping". 🏈 Beyond In-Game Ads for Live Events: For live events like the NFL, the strategy extends beyond traditional in-game ad units to encompass the surrounding cultural and content moments.🎙 Guest: Sean Downey🎤 Host: Mike Shields📺 Sponsor: VuePlanner🎬 Producer: FEL Creative

Next in Media spoke with Dr. Mark Grether SVP & General Manager, PayPal Ads, on why he thinks the company's 'transaction graph' may be even more powerful than some retailers' data for advertising, and why there's nothing to worry about with a company that has so many people's banking information to use that data for ad targeting. 💡Takeaways:🌐 The Power of Transaction Graphs: PayPal's advertising strategy is built on its "transaction graph," which captures consumer spending across 30 million merchants globally, offering a much broader and deeper understanding of purchase behavior than single-retailer data. 🔗 Cross-Retailer Attribution: Unlike traditional retail media that operates in silos, PayPal can provide closed-loop attribution across all merchants where a brand's products are sold. 🛍️ Beyond Single-Category Insights: PayPal's transaction graph enables connections across diverse spending categories (e.g., sporting goods, groceries, travel). 🔒 Trust and Data Security in Advertising: Despite handling sensitive financial data, PayPal emphasizes that trust and data safety are central to its advertising business. 🤝 Agency Collaboration: Advertising agencies are actively "leaning in" to PayPal advertising because of its ability to offer a cross-media view and help optimize and plan campaigns across many outlets in their ecosystem.📈 Evolution to Offsite and Full-Funnel: PayPal is naturally expanding into "offsite" ads and full-funnel marketing due to its existing transaction data across numerous merchants. 🎙 Guest: Dr. Mark Grether🎤 Host: Mike Shields📺 Sponsor: Rembrand🎬 Producer: FEL Creative

Mike and Emily Riley talk media agency paralysis, Amazon vs Trade Desk, Paramount Drama and Sydney Sweeney Soap.💡Takeaways:📉 Agency Turmoil and Risk Aversion: Ad agencies are experiencing significant internal issues, including layoff fears, client shifts, and restructuring (e.g., WPP). 🤝 Innovation Through Established Channels: While direct sales to agencies are difficult, ad tech innovation is still happening by "hitching wagons" to established platforms. 🛍️ Retail Media's Rise: Retail media, particularly through platforms like Amazon, is a significant area of opportunity for ad spending. 🧱 Amazon's Walled Garden Advantage: Amazon is increasingly influential in the ad tech space, acting as a "walled garden" with rich shopping data.  🔍 Google's Potential Shift and Amazon's Search Play: The potential breakup of Google (e.g., selling Chrome) could open up the search market significantly.📉 Legacy Media's Struggle and Live Content's Value: Traditional media companies like Paramount are facing significant challenges due to outdated business structures and internal conflicts.  📱 Mobile-First TV Consumption: Younger generations are increasingly watching TV content on their phones, highlighting a shift in consumption habits.  🤖 AI's Role in Creative - Automation vs. Innovation: There's a debate about AI's role in creative advertising. 🎙 Guest: Emily Riley🎤 Host: Mike Shields📺 Sponsor: LinkedIn🎬 Producer: FEL Creative