
In this episode, Hayleigh and Keren are joined by Jack Brooks, Head of Visitor Services at Alexandra Palace. Jack has worked at Alexandra Park and Palace since 2018. Prior to this his career spanned a range of visitor and operation roles, including at The Forge and Roundhouse in Camden. Jack has been responsible for building the Visitor Services department at Ally Pally, including leading on Accessibility and transforming the charity’s facilities and provisions for people with access requirements. In the last year, the Palace’s team has won the Best Customer Experience Award at the Disability Smart Awards, Best Day Out at the Blue Badge Access Awards and achieved Platinum status with Attitude Is Everything, becoming only the third venue in the country to gain this accolade.
You can follow Jack on LinkedIn.
Links for Ally Pally:
You can find project LIVEND on LinkedIn: www.linkedin.com/company/livend
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