Small Business Innovation

In this episode of Mayhem and Misfits, Nicole and Ben dive into the world of ambition meeting reality through the story of a teenager's quest to build a perfect pond. This journey highlights the common pitfalls of jumping into projects without the right systems, tools, or support—and the transformative impact of rethinking and redesigning for lasting success. Discover how lessons from pond building apply to tackling mayhem in business.

In this episode, Nicole and Ben discuss the importance of finding the Systems Thinkers in your organization and empowering them to super charge your business.

In this episode, Nicole and Ben introduce the benefits of Enterprise Resource Planning and why your business may benefit from adopting an ERP System.

In this episode, Nicole and Ben discuss the real-world innovation they've seen on a Small Business scale.

Microsoft 365 Plans (Non-affiliate): Microsoft 365 for Business | Small Business | Microsoft 365A Microsoft Video on Shared Mailboxes: Shared mailboxes in Outlook - YouTubeDiscover Microsoft To Do (tasks): The golden rules of task management with Microsoft To Do - YouTubeMaking use of Microsoft Planner: How to use Microsoft Planner - YouTubeMicrosoft Lists: A first look at Microsoft Lists - YouTubeMicrosoft Teams:  Say Hello to Microsoft Teams - YouTube

No affiliate link here, just go check out Bell and Orzen's Lean IT book:Amazon.com: Lean IT: Enabling and Sustaining Your Lean Transformation: 9781439817568: Bell, Steven C, Orzen, Michael A: Books

In this episode, Nicole and Ben discuss how they apply a strategy mindset to a call for support.

In this episode, Nicole and Ben discuss the importance of asking why and the value that comes with the answers.

Head to the FITSM website to gain access to the framework, the self-paced training, and self-assessments at https://www.fitsm.eu/   

YouTube video of Jeremy Petranka, Assistant Dean of the Master of Quantitative Management (MQM) and Master of Management Studies (MMS) programs and Associate Professor of the Practice in Economics at Duke University, discussing IT Strategy: https://youtu.be/vzB1HVt6_sk