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Are You the Type of Realtor AI Will Replace? • Unpopular Real Estate Opinions • Chris Linsell

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In this month’s Unpopular Real Estate Opinions, D.J. Paris sits down with Chris Linsell, Chief Marketing Officer at the Mitten Group, a Michigan brokerage group based in Traverse City. They cover how AI will split the agent profession in two, why organic social is out-converting paid leads for his brokerage, and what Zillow and Compass mean for independent brokerages.

What you’ll learn

  • AI rewards relationship builders. Chris says agents whose value is relationships and advice get a “miracle technology,” because the back-end admin work goes away and they can spend their time on clients. (14:49)
  • Lock box value is at risk. Chris predicts that agents whose main value is operating a lock box and confirming showings could be reclassified as gig workers within 18 to 24 months, while top agents hire them for the grunt work. (16:31)
  • Disruption opens business up. Chris argues that if the weakest-performing agents drop out, a share of transactions becomes unassigned, and doing nothing is the one guaranteed way not to reach your goals. (23:53)
  • Organic social beats paid leads on conversion. At the Mitten Group, Chris says organic social is now a more important lead source than paid, because the conversion rates and relationships from opt-in followers are not comparable. (27:06)
  • Watch independent brokerages and Zillow. Chris expects Zillow to keep growing and says some independent brokerages may start quietly planning exits from Zillow-related obligations, with strong storytellers explaining why the independent model is better. (33:49)

“…if you are a real estate agent who has no value outside of your ability to operate a lock box, my prediction is that in the next 18 to 24 months, you will be reclassified as a gig worker in this space.”

Chris Linsell (at 18:25)

Chapters

00:00 Intro
03:04 Meet Chris Linsell
04:58 Is AI going to kill us all?
14:36 What AI means for agents
16:31 The two classes of agents
22:24 What to do if you’re close to the bottom
25:26 Build a following on short-form video
29:00 Zillow and the Chicago MLS ruling
31:42 Why Zillow keeps growing
36:09 Compass, walled gardens and independent brokerages
46:06 Where Chris is speaking next
48:23 Next month: the future of associations

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