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A donor calls and tells you they’re redirecting their giving to another organization. What do you say?
Do you graciously accept their decision? Ask a few more questions? Or is there a time and place to push back?
And what happens when your organization’s success actually becomes a reason donors think you no longer need their support?
In this episode of Just Ask, Greg and Bryan tackle a listener’s question about navigating these delicate conversations, understanding what motivates donors, and knowing when and how to make the case for continued support.
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