Loretta Chao of American Journalism Project, on getting more survey responses from readers

A three-prong approach of community ambassadors, focus groups and text messages encourages more constructive insights from local news audiences

Media companies can no longer be something for everyone - but we can be everything to someone instead

Writing a story about a supernatural hero serving justice to those whose crimes have gone unpunished helped Leona cope with witnessing the senseless murder of her peer, Lyra McKee

As Newman reflects on more than a decade of documenting journalism's most turbulent transformation, we explore the uncomfortable truths his research revealed: Why has building audience trust remained journalism's most elusive goal? What made tablets the industry's most expensive false dawn? And were there early warning signs that personality-driven influencers would eventually challenge traditional newsrooms?

When there are precious few resources to spare, how do you decide what to prioritise?

From user needs frameworks to community-driven subscription campaigns, we uncover practical strategies that help publishers achieve remarkable growth despite shrinking resources

Fancy honing your skills in Athens? A bold new initiative offers on-the-job training, tools and mentorship for English-speaking university graduates. Relocation support is on offer, too

The annual World Press Freedom Index ranks the UK as 20th out of 180 countries. We reflect on the big trends and turning points from the last 12 months

Generative AI is advancing at an unprecedented speed and newsrooms will find it harder to keep up if they completely reject the tech, says the physicist and serial entrepreneur

Can AI free journalists to do better work? Will it deepen inequalities? And what happens when the line between human and machine-generated content starts to blur? These questions and more answered