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I recently was reminded of this concept: Fault vs. Responsibility when a contractor dropped the ball and was unprofessional with me; it cost me a lot of money as a result.
In this episode I talk about this recent event and the importance of not getting caught up on Fault vs. Responsibility
Three questions that I asked myself:
- What can I do immediately (Immediate Solutions Focused)
- What role did I play in contributing to this outcome (Reflective Focus)
- What am I willing to do about this going forward to prevent this from happening again? (Long Term Adaptation or Behavior Change)
Book: Extreme Ownership
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