VBC Insights: Beyond the Appointment Slot: Transforming Patient Access

Healthcare organizations are under increasing pressure to improve access while balancing patient expectations, provider capacity, and operational complexity. On this episode host Daniel Marino is joined by healthcare access leaders Jon Fullerton and Jenny Hart to discuss what it takes to create a more coordinated and sustainable access strategy. The discussion highlights real-world barriers that often prevent organizations from achieving meaningful improvement, including fragmented workflows, underused tools, inconsistent processes, and limited alignment across clinical and administrative teams. Healthcare leaders will gain a practical perspective on how providers can evaluate current access challenges, engage stakeholders, and begin moving toward a more connected model that supports both care delivery and the patient experience.

S1E10: The Challenges and Opportunities of Integrating AI into Health Systems On the episode host Shahid Shah addresses the difference between organizations that effectively implement AI and those that only create plans. The key to success is not the AI technology itself, but the organization's ability to identify and amplify its unique strengths, or "native alpha.". Shahid argues that health systems should focus on specific, measurable outcomes and use AI to enhance existing advantages rather than seeking generic AI strategies. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”.

Defining elemental diet and medical nutrition; making an elemental diet more palatable to increase adherence; role of nutrition in health; evolving understanding of nutrition and impact on the body; payment coverage for elemental diet and medical nutrition.

What if the diseases most likely to diminish your final decade of life were already detectable perhaps 10 to 20 years before you'd feel a single symptom? On this episode host and bestselling author Gil Bashe (Healing the Sick Care System) engages Dr. Julie Chen, MD, Chief Medical Officer of Radence, a precision medicine company built within RA Capital Management's healthcare incubator, to explore what it actually means to practice evidence-based longevity medicine in a healthcare system still designed primarily to respond to disease rather than prevent it. Dr. Chen brings a uniquely credentialed perspective: fellowship-trained integrative internal medicine physician, former CMO at Human Longevity and Vitagene, researcher at the FDA, NIH, National Cancer Institute, USC, and Mount Sinai, and a 2023 honoree as one of the top 25 women leaders in biotechnology. She is a member of the Buck Institute's President's Circle. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

The Medical Device Security Challange: Balancing Patient Safety, Risk, & Innovation On this episode host Jessica Davis invites Mike Kijewski, CEO of Medcrypt, to discuss progress in medical device security and continued pain points in the wake of regulatory shifts and resource and patch management challenges. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”.

The Rural Health Transformation Program in Plain English Carrie Foote breaks down the Rural Health Transformation Program in plain English and shares how rural health clinics should be thinking about partnerships with hospitals, tech vendors, and state agencies.  All that, plus the Flava of the Week about Cityblock’s rumored acquisition of Homeward. How are the two primary care startups reportedly considering joining forces, and how can building within existing payment models lead to expanding access to those who need it the most?  Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Jenna Hagan Chats with Signify Research About AI’s Role in the Future of Ambulatory Care Host Jenna Hagan, vice president of revenue cycle national sales at NextGen Healthcare, talks with Vlad Kozynchenko, senior market analyst for Signify Research. They discuss AI’s role in the future of ambulatory care and consider how forward-thinking healthcare organizations are moving from isolated AI solutions toward connected, platform-based strategies. They also break down how thoughtfully implemented AI can reduce clicks and documentation time, support faster reimbursement, and give teams a shared view of the patient and the claim. Listen to learn how ambulatory organizations can adopt AI responsibly, scale it across the enterprise, and turn pilot-stage innovation into measurable, operational results. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Before You Reverify Eligibility for Anyone Reverification is more than rerunning eligibility. It is about knowing who needs attention, what changes matter, and what to do next. This episode shares a practical playbook for getting ahead of the process before coverage changes turn into delays, denials, or last-minute patient surprises. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Stop Building That. A CIO's Test for Buy, Build, or Partner When Edmund Siy became chief information and technology officer at Bon Secours Mercy Health in May 2025, he told Becker's his opening move was cybersecurity and infrastructure, with AI to follow. Plenty of systems were pointing at pilots that year. He pointed at the plumbing. Fifteen months later the foundation is largely built and AI has stopped being a differentiator. Ambient documentation, governance committees, an AI officer on the org chart. Table stakes. Which means the hard call is no longer whether to adopt. It is where a forty seven hospital system spends its own engineering hours, where it co-develops with somebody else, and where it should admit a capability has gone commodity and just buy the thing. This is Edmund's actual test for making that call. Audit your build list. Anything three vendors already do well is payroll, not strategy. Fix the foundation before you scale AI. Infrastructure sets the ceiling on what you can safely deploy. Before signing a co-development deal, write down what you do when their roadmap slips. Put a review date on the three-year roadmap and name who is allowed to break it. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

On this episode host Dr. Craig Joseph talks with Dr. Bart Kaczmarek family physician and healthcare innovator based in Windsor, Ontario. They discuss how Dr. Kaczmarek transformed a traditional paper-based family medicine practice into a highly efficient, team-driven care model that serves nearly 4,000 patients while maintaining same-day access. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen