Maximizing app engagement with AI agents

Everyone needs better app retention. Especially in health and wellness categories. One app, Welltory, has an insane 56% retention rate for users over the last 3 years. As in ... people installed 3 years ago, and THEY ARE STILL USING THE APP today. How? Perhaps some Jedi mind tricks, which Asya Paloni, VP of Strategy, shares with us in this episode of Growth Masterminds. We chat about Welltory's success in overcoming the notoriously poor retention rates in the fitness and wellness app industry by implementing innovative strategies. We also talk about making the app experience magical, hyper-personalizing content, offering new experiences with each app interaction, and ensuring users never feel bad for not meeting their goals. With a focus on making mundane data engaging and displaying it in real-time in a way that makes sense to users, Welltory has achieved a remarkable 56% usage retention rate over three years. The conversation highlights the importance of user engagement, the psychological aspects of app design, and the power of keeping users interested without relying on notifications or making them feel inadequate. 00:00 Introduction to Jedi Mind Tricks for App Retention 00:53 Unlocking Jedi Mind Tricks: Insights from a Content Creator 02:37 The Wellness App Dilemma: Retention Challenges and Solutions 07:31 Welltory's 5 Core Strategies for User Retention 08:48 Exploring Welltory's Innovative Features and User Engagement 22:47 The Impact of Welltory's Strategies on User Retention 28:48 Final Thoughts and Conclusion

Should you have an AI agent assigned to every single app user? In this episode of Growth Masterminds, host John interviews Shaun Wheeler, a data scientist at Aampe. They focus on mobile user engagement and the innovative approach of assigning an AI agent to each app user. They discuss the limitations of traditional user engagement strategies, such as generic pop-up messaging, and the power of AI agents in providing tailored interactions based on individual user behavior. Through examples, including a nursing scheduling app and e-commerce platforms, they explore how AI-driven personalization can significantly impact user retention, monetization, and overall satisfaction, while also reducing communication volume. The conversation highlights the use of surrogate models to predict user behavior, the importance of first-party data, and the future potential of AI in enhancing mobile user experiences. 00:00 Introduction to AI in User Engagement 01:15 A Deep Dive into Messaging Strategies 07:01 The Power of Personalization with AI Agents 09:50 Exploring the Impact of Over-Instrumentation 20:05 Case Studies and Real-World Applications 29:20 Concluding Thoughts on AI-Driven Engagement

What are the most common blockers to growing games profitably? In other words, why won't your game grow? You built a game and it’s awesome, but it’s not growing like you want it to. What’s wrong? Maybe this episode of Growth Masterminds holds the answer. Today we’re chatting with who reminds me of Ben Affleck in The Consultant, because she’s called in when nothing else is working Her name is Sara El Bachri. She runs ShamsCo, does the mobile gaming growth masterclass, and has worked with 40+ gaming studios over the last few years including EA, Rovio, Gameloft, DoubleDown, Netflix Games, and TutoToons. All of that means: she’s seen a few things. And fixed a few things. We hear about the biggest blockers for growth for games both big and small ... and a little about Sara's journey to becoming an internationally renowned UA consultant. 00:00 The Growth Dilemma 00:33 Introducing Sarah El Bachri 01:27 Mobile Game Growth: Strategies and Insights 11:44 Bridging the Gap: Communication and Creativity in Game Studios 18:10 Unlocking Organic Growth: The Power of Testing and Education 21:49 The Importance of Internal Education and Collaboration 27:12 The Complexity of User Acquisition

Where is IAP spend going in 2024? It’s tough out there: inflation is still high, ad revenue is underpacing GDP, and GDP growth is softening in key countries including the USA. So what can we expect from in-app payers in 2024? In this episode of Growth Masterminds, host John Koetsier delves into the future of in-app spend and gamer loyalty with guest Jason Heller, CEO of Mistplay. The conversation covers the expected decrease and concentration of in-app spending in fewer games, the importance of understanding consumer spending motivation, and the use of data to drive personalization and engagement. Insights reveal a shift towards more thoughtful spending among gamers, potentially leading to a landscape with fewer winners among game publishers. The discussion also explores loyalty and monetization strategies, user acquisition challenges, and the rising interest in the loyalty and engagement space for mobile gaming. 00:00 The Future of In-App Spending: Winners and Losers 00:32 Diving Deep into the Spend Report with Jason Heller 01:58 Analyzing Spending Trends and Predictions for 2024 08:59 The Importance of Personalization in Gaming Offers 13:07 Exploring Loyalty and Incentives in Mobile Gaming 30:43 The Rise of Loyalty Platforms in the Gaming Industry

How can you kill it on TikTok, generate more organic downloads, and build your community quickly? Oh ... and by the way ... you don't have a huge budget. In this episode of Growth Masterminds we meet Sarah Neill, founder and CEO of Mys Tyler, a platform connecting women with 'body doubles' to find clothing that fits perfectly, thus solving the common problem of shopping disappointment. Sarah shares her growth story, explaining how they use Meta ads, paid PR opportunities with major publications and what they've done in an experimental but highly successful use of TikTok for organic growth. She shares an insightful strategy involving unpaid internships, where interns created TikTok content that significantly boosted app downloads and engagement, demonstrating the power of authentic, user-generated content in digital marketing. 00:00 Exploring Paid Performance Opportunities in Digital Media 01:07 Introducing Ms. Tyler: A Revolutionary Fashion Platform 03:46 Growth Channels and Strategies for Startups 08:34 Mastering TikTok: A Unique Internship Approach 20:28 Reflecting on Marketing Insights and Future Plans

In this episode of Growth Mastermind, host John Koetsier discusses the challenges of iOS mobile measurement in the era of privacy updates, focusing on the difficulty of distinguishing between organic and paid acquisition and the fragmentation of measurement across different methods: SKAN, IDFA, IDFV, MMP, and more. Guests Evyatar Ram and Kelsey Lee, product and marketing managers, introduce Singular's solution to these challenges: unified measurement. This innovative approach combines SKAdNetwork and tracker data to provide marketers with a single, de-duplicated, and accurate view of user acquisition (UA) activity on iOS, tackling issues like over/under counting and data fragmentation. The solution enhances decision-making by offering comprehensive insights into installs, revenue cohorts, and event tracking without the typical delays or inaccuracies stemming from data fragmentation. Beta testers report significant improvements in campaign performance and attribution accuracy thanks to unified measurement, indicating a strong step forward in resolving iOS attribution woes. 00:00 Navigating the Chaos of iOS Mobile Measurement 01:32 The Fragmentation Problem in iOS Attribution 04:37 Unified Measurement: A Revolutionary Solution 07:18 Beta Testers Validate Unified Measurement's Impact 11:12 Differentiating Unified Measurement from Other Solutions 13:54 The Future of Unified Measurement and Its Evolution 17:29 Closing Thoughts and Future Directions

This special episode of Growth Masterminds features an all-women panel discussing their experiences and challenges in the growth industry. The guests share their career paths, biggest triumphs, and the key challenges they've faced, offering advice for women considering a career in growth. The panel comprises of five accomplished women from various companies who delve into topics such as the importance of self-advocacy, the value of mentorship, and the need to be adaptable and data literate in a fast-evolving field. The conversation also highlights the significance of community and support among women in tech and growth sectors. Guests include: Adrienne Rice, Performance Media Director, M&C Saatchi Performance Dr. Matina Thomaidou, VP data science, Dataseat Tamanda Itaye, Senior Global Performance Marketing Manager, WFP - ShareTheMeal Saadi Muslu, VP Marketing, Singular Susan Kuo, Chief Operating Officer, Singular 00:00 Welcome to the Women in Growth Special Episode 00:32 Introducing the Panel: Leaders in Growth 02:26 Journey into Growth: Panelists Share Their Stories 12:50 Biggest Career Triumphs: Stories of Success 22:53 Overcoming Challenges: Insights from the Panel 25:53 Cross-Functional Collaboration in Data Science 27:07 Navigating Leadership and Personal Growth 31:30 Challenges of Balancing Professional and Personal Life 36:47 Empowering Women in the Workplace 45:21 Advice for Women Considering the Growth Space 52:45 Closing Remarks and Appreciation

How do you get more data from ad platforms than they offer? Simple: use Singular. No, we're not talking about anything underhanded or tricky. We're simply getting multiple dimensions and breakdowns that are individually available but not generally visible together. That lack of visibility has a cost: complexity, time, and your ability to see optimization or targeting capability. In this Growth Masterminds, host John Koetsier chats with Singular product manager Maayan Shor about the companies' new feature to bring as much data into your BI system as possible, allowing marketers to make the smartest optimization and allocation decisions. Multiple Breakdowns helps marketers by enabling access to a broader range of data breakdowns without the need to switch views constantly. This capability allows marketers to uncover hidden trends, fine-tune targeting strategies, and make more informed decisions by providing a more comprehensive view of campaign data across platforms like Facebook, TikTok, and Snapchat. We also chat about how specific breakdowns, such as age and gender, can lead to more precise targeting and identification of unexpected audience segments. 00:00 Navigating Data Challenges in Ad Platforms 00:28 The Struggle for More Data: Challenges and Solutions 03:15 Introducing Multiple Breakdowns: A Game-Changer for Marketers 04:55 Unlocking New Marketing Strategies with Enhanced Data 06:21 Optimizing Creative Strategies with Targeted Insights 07:11 Frequency and Impact of Data Analysis in Marketing 09:09 Exploring New Dimensions: DMA Breakdowns and Their Impact 11:07 Selecting the Right Data Breakdowns for Your Marketing Goals 12:37 Closing Thoughts and Appreciation

Welcome to a podcast crosspost from SplitMetrics' App Growth Talks. Host Lina Danilchik chats with usual Growth Masterminds host John Koetsier as they talk about Singular's ROI Index for 2024 highlighting the best ad networks on the planet. I chat about the significance of Singular's ROI Index, detailing the best mobile ad networks across various geographies and verticals. Lina asks me about my background in mobile ad tech and my path from journalist to VP of Insights at Singular, plus my philosophy on app growth and user acquisition. Key topics include the effectiveness of various ad networks like Google Ads, Meta, TikTok, and ironSource, the surprising success of smaller networks like Moloco, the potential of Apple Search Ads, and the strategic use of artificial intelligence in marketing. We also talk about future innovations in the mobile industry, including multiple app stores and ads personalized through generative AI. See a full transcript on SplitMetrics' website:https://splitmetrics.com/blog/category/app-growth-series/ 00:00 Welcome to a Special Crossover Episode! 00:43 Introducing John Koetsier 03:58 Unveiling the ROI Index: A Deep Dive into Mobile Ad Networks 05:21 The Golden Six: Top Ad Networks Uncovered 08:40 Exploring Apple's Search Ads Performance 15:08 Reddit's Unique Position in the Ad Space 19:10 Exploring AI's Impact and Future in Tech 21:15 The Evolution of Advertising with AI 24:49 Emerging Technologies and Innovations in the Industry 28:47 Insights from the ROI Index Report 30:55 Advice for Small and Growing Mobile Businesses 36:09 Concluding Thoughts and Future Sessions

How will Google’s new consent management platform requirement impact mobile app and game publishers? You now need a CMP ... what's that all about? In this Growth Masterminds we dive into the complexities of managing user privacy and consent in mobile apps and websites. Google's new consent management platform requirements for AdMob, AdSense, and Ad Manager users are in effect right now. So we chat with Gabe Morazan, a product director, and Achraff-Nour Meski, a client services leader from Source Point, a CMP provider. Together, we explore what CMPs are, their role in ensuring compliance with privacy laws like GDPR, and how they can be seamlessly integrated into the user experience without negatively impacting app engagement. 00:00 Introduction to Privacy and Consent Management 00:36 Understanding Google's New Consent Management Platform Requirement 00:51 Expert Insights: The Role and Functionality of CMPs 04:53 Customizing Consent Messages for User Experience 09:09 Global Privacy Control: Simplifying Consent Across Platforms 15:16 The Future of Privacy and Consent Management 18:37 Closing Thoughts and Acknowledgements