Operations professionals can make or break your team

Tyler set the stage to expose who I was 🍿 When my actions aligned; he knew he had a good fit 🍿 Take action true to yourself & attract those who value those actions 🍿 Be someone who watches the actions of others; make observations #action #trust #communication ➡️  CHAPTERS (00:00) Grant Carlile #design #startup #running #robotics #ecosystem #education #strategy  (00:10) More about my actions than my answers  (00:20) Apartments, high-rise apartments  (00:30) Walking around the grounds and apartments  (00:40) Built the complex himself (00:50) Those actions got me the job _____________  📚  RESOURCES Curated templates and frameworks: https://www.grantcarlile.com/resources _____________  🧔🏽 ABOUT GRANT  Design is my approach, alignment is my goal. Projects and events have been the common threads of my work over the past 24 years; in #startups, #running, and #robotics. I believe in leveraging #diversity as a place to start, working shoulder-to-shoulder with passionate people on projects we believe in, and continuously creating relationships all along the way. _____________  🎙️ LISTEN TO GRANT Conversations and appearances of Grant: https://www.grantcarlile.com/listen _____________  💚  FOLLOW GRANT: 📺  https://www.youtube.com/c/GrantCarlile 💼  https://www.linkedin.com/in/grantcarlile 🎞️  https://www.tiktok.com/@grantcarlile 📸  https://www.pinterest.com/grantcarlile 🐦  https://twitter.com/design006 👾  https://www.twitch.tv/grantcarlile 🧬  https://github.com/GrantCarlile 🪧  https://www.behance.net/grantcarlile 🖼️  https://www.instagram.com/design006 🤖  https://www.reddit.com/user/design006 _____________  🪢  GRANT’S PILLARS Trust -- Respect -- 110% _____________  💬  SCHEDULE Hear more ramblings, schedule time with me: https://www.grantcarlile.com/schedule #facilitation #design #education #engineering #mentorship #communication #prototyping #business #startup #ecosystem #strategy #technology

💡 Affordances refer to the knowledge imbued in design tools like knobs and handles that make them easy to use.🛠️ When building tools, it's important to consider affordances and create obvious features for users.#design #affordances #usability ➡️ CHAPTERS (00:00) Grant Carlile #design #startup #running #robotics #ecosystem #education #strategy (00:10) Door plate you push on (00:20) The knowledge built into the action (00:30) Sales enablement (00:40) Make sense by the way you build them _____________ 📚 RESOURCES Curated templates and frameworks: https://www.grantcarlile.com/resources _____________ 🧔🏽 ABOUT GRANT Design is my approach, alignment is my goal. Projects and events have been the common threads of my work over the past 24 years; in #startups, #running, and #robotics. I believe in leveraging #diversity as a place to start, working shoulder-to-shoulder with passionate people on projects we believe in, and continuously creating relationships all along the way. _____________ 🎙️ LISTEN TO GRANT Conversations and appearances of Grant: https://www.grantcarlile.com/listen _____________ 💚 FOLLOW GRANT: 📺 https://www.youtube.com/c/GrantCarlile 💼 https://www.linkedin.com/in/grantcarlile 🎞️ https://www.tiktok.com/@grantcarlile 📸 https://www.pinterest.com/grantcarlile 🐦 https://twitter.com/design006 👾 https://www.twitch.tv/grantcarlile 🧬 https://github.com/GrantCarlile 🪧 https://www.behance.net/grantcarlile 🖼️ https://www.instagram.com/design006 🤖 https://www.reddit.com/user/design006 _____________ 🪢 GRANT’S PILLARS Trust -- Respect -- 110% _____________ 💬 SCHEDULE Hear more ramblings, schedule time with me: https://www.grantcarlile.com/schedule #facilitation #design #education #engineering #mentorship #communication #prototyping #business #startup #ecosystem #strategy #technology

Personas are incredible design tools. They help us: 👤 Better understand our ideal customers or users 🎯 Target ads, copy, and images to the right audience 🧐 Conduct research and iterate to refine who we're going after By creating personas, we start a process of research that gets better with testing and iteration. #personas #design #research  _____________  📚  RESOURCES Curated templates and frameworks: https://www.grantcarlile.com/resources _____________  🧔🏽 ABOUT GRANT  Design is my approach, alignment is my goal. Projects and events have been the common threads of my work over the past 24 years; in #startups, #running, and #robotics. I believe in leveraging #diversity as a place to start, working shoulder-to-shoulder with passionate people on projects we believe in, and continuously creating relationships all along the way. _____________  🎙️ LISTEN TO GRANT Conversations and appearances of Grant: https://www.grantcarlile.com/listen _____________  💚  FOLLOW GRANT: 📺  https://www.youtube.com/c/GrantCarlile 💼  https://www.linkedin.com/in/grantcarlile 🎞️  https://www.tiktok.com/@grantcarlile 📸  https://www.pinterest.com/grantcarlile 🐦  https://twitter.com/design006 👾  https://www.twitch.tv/grantcarlile 🧬  https://github.com/GrantCarlile 🪧  https://www.behance.net/grantcarlile 🖼️  https://www.instagram.com/design006 🤖  https://www.reddit.com/user/design006 _____________  🪢  GRANT’S PILLARS Trust -- Respect -- 110% _____________  💬  SCHEDULE Hear more ramblings, schedule time with me: https://www.grantcarlile.com/schedule #facilitation #design #education #engineering #mentorship #communication #prototyping #business #startup #ecosystem #strategy #technology 

Want to understand someone's life or work journey? Use a cultural probe: 🔎 Probe is an artifact from that context 💡 Identify significant (or insignificant) artifacts & ask about them 👥 Bring probe into user testing & ask questions with intention #userresearch #context #artifacts _____________  📚  RESOURCES Curated templates and frameworks: https://www.grantcarlile.com/resources _____________  🧔🏽 ABOUT GRANT  Design is my approach, alignment is my goal. Projects and events have been the common threads of my work, over the past 24 years, in #startups, #running, and #robotics. I believe in leveraging #diversity as a place to start, working shoulder-to-shoulder with passionate people on projects we believe in, and continuously creating relationships all along the way. _____________  🎙️ LISTEN TO GRANT Conversations and appearances of Grant: https://www.grantcarlile.com/listen _____________  💚  FOLLOW GRANT: 📺  https://www.youtube.com/c/GrantCarlile 💼  https://www.linkedin.com/in/grantcarlile 🎞️  https://www.tiktok.com/@grantcarlile 📸  https://www.pinterest.com/grantcarlile 🐦  https://twitter.com/design006 👾  https://www.twitch.tv/grantcarlile 🧬  https://github.com/GrantCarlile 🪧  https://www.behance.net/grantcarlile 🖼️  https://www.instagram.com/design006 🤖  https://www.reddit.com/user/design006 _____________  🪢  GRANT’S PILLARS Trust -- Respect -- 110% _____________  💬  SCHEDULE Hear more ramblings, schedule time with me: https://www.grantcarlile.com/schedule #facilitation #design #education #engineering #mentorship #communication #prototyping #business #startup #ecosystem #strategy #technology

They aren't just for swimming pools. 🏊‍♀️ 🤔 They're a great tool to understand processes and connections over time and use cases 🔍 By mapping out different steps and crossing over between lanes, you can see the journey, touch points, and overlaps in one diagram 💬 Use the swim lanes to drive discussions and inform business cases, like new product launches #swimlanes #processmapping #businessstrategy _____________ 📚 RESOURCES Curated templates and frameworks: https://www.grantcarlile.com/resources _____________ 🧔🏽 ABOUT GRANT Design is my approach, alignment is my goal. Projects and events have been the common threads of my work, over the past 24 years, in #startups, #running, and #robotics. I believe in leveraging #diversity as a place to start, working shoulder-to-shoulder with passionate people on projects we believe in, and continuously creating relationships all along the way. _____________ 🎙️ LISTEN TO GRANT Conversations and appearances of Grant: https://www.grantcarlile.com/listen _____________ 💚 FOLLOW GRANT: 📺 https://www.youtube.com/c/GrantCarlile 💼 https://www.linkedin.com/in/grantcarlile 🎞️ https://www.tiktok.com/@grantcarlile 📸 https://www.pinterest.com/grantcarlile 🐦 https://twitter.com/design006 👾 https://www.twitch.tv/grantcarlile 🧬 https://github.com/GrantCarlile 🪧 https://www.behance.net/grantcarlile 🖼️ https://www.instagram.com/design006 🤖 https://www.reddit.com/user/design006 _____________ 🪢 GRANT’S PILLARS Trust -- Respect -- 110% _____________ 💬 SCHEDULE Hear more ramblings, schedule time with me: https://www.grantcarlile.com/schedule #facilitation #design #education #engineering #mentorship #communication #prototyping #business #startup #ecosystem #strategy #technology

They help us understand the CX 🔎 Different methods can be used to collect data for the journey mapping process 🤔 Once data is collected, brainstorming sessions can begin to create multiple mappings 🌍 Different overlays can be used, such as revenue or touch points, to provide contextual information #journeymapping #userjourneys #customerjourneys _____________ 📚 RESOURCES Curated templates and frameworks: https://www.grantcarlile.com/resources _____________ 🧔🏽 ABOUT GRANT Design is my approach, alignment is my goal. Projects and events have been the common threads of my work, over the past 24 years, in #startups, #running, and #robotics. I believe in leveraging #diversity as a place to start, working shoulder-to-shoulder with passionate people on projects we believe in, and continuously creating relationships all along the way. _____________ 🎙️ LISTEN TO GRANT Conversations and appearances of Grant: https://www.grantcarlile.com/listen _____________ 💚 FOLLOW GRANT: 📺 https://www.youtube.com/c/GrantCarlile 💼 https://www.linkedin.com/in/grantcarlile 🎞️ https://www.tiktok.com/@grantcarlile 📸 https://www.pinterest.com/grantcarlile 🐦 https://twitter.com/design006 👾 https://www.twitch.tv/grantcarlile 🧬 https://github.com/GrantCarlile 🪧 https://www.behance.net/grantcarlile 🖼️ https://www.instagram.com/design006 🤖 https://www.reddit.com/user/design006 _____________ 🪢 GRANT’S PILLARS Trust -- Respect -- 110% _____________ 💬 SCHEDULE Hear more ramblings, schedule time with me: https://www.grantcarlile.com/schedule #facilitation #design #education #engineering #mentorship #communication #prototyping #business #startup #ecosystem #strategy #technology

🔍 Start with bits of info & group them logically 👨‍💼 Apply new groupings & repeat to get group topics 🤝 Alternatively, group topics ahead of time & fit info in 🤓 Both methods teach valuable lessons about the info #affinityDiagram #productivity #learning _____________  📚  RESOURCES Curated templates and frameworks: https://www.grantcarlile.com/resources _____________  🧔🏽 ABOUT GRANT  Design is my approach, alignment is my goal. Projects and events have been the common threads of my work, over the past 24 years, in #startups, #running, and #robotics. I believe in leveraging #diversity as a place to start, working shoulder-to-shoulder with passionate people on projects we believe in, and continuously creating relationships all along the way. _____________  🎙️ LISTEN TO GRANT Conversations and appearances of Grant: https://www.grantcarlile.com/listen _____________  💚  FOLLOW GRANT: 📺  https://www.youtube.com/c/GrantCarlile 💼  https://www.linkedin.com/in/grantcarlile 🎞️  https://www.tiktok.com/@grantcarlile 📸  https://www.pinterest.com/grantcarlile 🐦  https://twitter.com/design006 👾  https://www.twitch.tv/grantcarlile 🧬  https://github.com/GrantCarlile 🪧  https://www.behance.net/grantcarlile 🖼️  https://www.instagram.com/design006 🤖  https://www.reddit.com/user/design006 _____________  🪢  GRANT’S PILLARS Trust -- Respect -- 110% _____________  💬  SCHEDULE Hear more ramblings, schedule time with me: https://www.grantcarlile.com/schedule #facilitation #design #education #engineering #mentorship #communication #prototyping #business #startup #ecosystem #strategy #technology

The power of process and creativity 🎨 A design process can be learned and applied 🔍 Exploration allows for new ideas and possibilities 🔄 Redirecting helps refine and improve the initial ideas 💡 Exemplifying brings the idea to life and makes it tangible #designprocess #creativity #innovation  _____________  📚  RESOURCES Curated templates and frameworks: https://www.grantcarlile.com/resources _____________  🧔🏽 ABOUT GRANT  Design is my approach, alignment is my goal. Projects and events have been the common threads of my work, over the past 24 years, in #startups, #running, and #robotics. I believe in leveraging #diversity as a place to start, working shoulder-to-shoulder with passionate people on projects we believe in, and continuously creating relationships all along the way. _____________  🎙️ LISTEN TO GRANT Conversations and appearances of Grant: https://www.grantcarlile.com/listen _____________  💚  FOLLOW GRANT: 📺  https://www.youtube.com/c/GrantCarlile 💼  https://www.linkedin.com/in/grantcarlile 🎞️  https://www.tiktok.com/@grantcarlile 📸  https://www.pinterest.com/grantcarlile 🐦  https://twitter.com/design006 👾  https://www.twitch.tv/grantcarlile 🧬  https://github.com/GrantCarlile 🪧  https://www.behance.net/grantcarlile 🖼️  https://www.instagram.com/design006 🤖  https://www.reddit.com/user/design006 _____________  🪢  GRANT’S PILLARS Trust -- Respect -- 110% _____________  💬  SCHEDULE Hear more ramblings, schedule time with me: https://www.grantcarlile.com/schedule #facilitation #design #education #engineering #mentorship #communication #prototyping #business #startup #ecosystem #strategy #technology

Operations is about more than just systems and tasks. 👥 Experienced operators know that it's people first. 👥 People are the key to making systems work effectively. 👥 Communication and understanding are essential for success. Are you optimizing your operations for the people involved? #operations #teamwork #communication #optimization _____________ 📚  RESOURCES Curated templates and frameworks: https://www.grantcarlile.com/resources _____________ 🧔🏽 ABOUT GRANT Design is my approach, alignment is my goal. Projects and events have been the common threads of my work, over the past 24 years, in #startups, #running, and #robotics. I believe in leveraging #diversity as a place to start, working shoulder-to-shoulder with passionate people on projects we believe in, and continuously creating relationships all along the way. _____________ 🎙️ LISTEN TO GRANT Conversations and appearances of Grant: https://www.grantcarlile.com/listen _____________ 💚  FOLLOW GRANT: 📺  https://www.youtube.com/c/GrantCarlile 💼  https://www.linkedin.com/in/grantcarlile 🎞️  https://www.tiktok.com/@grantcarlile 📸  https://www.pinterest.com/grantcarlile 🐦  https://twitter.com/design006 👾  https://www.twitch.tv/grantcarlile 🧬  https://github.com/GrantCarlile 🪧  https://www.behance.net/grantcarlile 🖼️  https://www.instagram.com/design006 🤖  https://www.reddit.com/user/design006 _____________ 🪢  GRANT’S PILLARS Trust -- Respect -- 110% _____________ 💬  SCHEDULE Hear more ramblings, schedule time with me: https://www.grantcarlile.com/schedule #facilitation #design #education #engineering #mentorship #communication #prototyping #business #startup #ecosystem #strategy #technology

A good operations person goes beyond tasks and timelines 📝 They ask the team what has been missed and gather feedback 🤝 They run meetings that encourage collaboration and openness 🚌 They make sure everyone is on board and heading in the same direction Do you have a good operations person on your team? #operations #management #collaboration _____________ 📚  RESOURCES Curated templates and frameworks: https://www.grantcarlile.com/resources _____________ 🧔🏽 ABOUT GRANT Design is my approach, alignment is my goal. Projects and events have been the common threads of my work, over the past 24 years, in #startups, #running, and #robotics. I believe in leveraging #diversity as a place to start, working shoulder-to-shoulder with passionate people on projects we believe in, and continuously creating relationships all along the way. _____________ 🎙️ LISTEN TO GRANT Conversations and appearances of Grant: https://www.grantcarlile.com/listen _____________ 💚  FOLLOW GRANT: 📺  https://www.youtube.com/c/GrantCarlile 💼  https://www.linkedin.com/in/grantcarlile 🎞️  https://www.tiktok.com/@grantcarlile 📸  https://www.pinterest.com/grantcarlile 🐦  https://twitter.com/design006 👾  https://www.twitch.tv/grantcarlile 🧬  https://github.com/GrantCarlile 🪧  https://www.behance.net/grantcarlile 🖼️  https://www.instagram.com/design006 🤖  https://www.reddit.com/user/design006 _____________ 🪢  GRANT’S PILLARS Trust -- Respect -- 110% _____________ 💬  SCHEDULE Hear more ramblings, schedule time with me: https://www.grantcarlile.com/schedule #facilitation #design #education #engineering #mentorship #communication #prototyping #business #startup #ecosystem #strategy #technology