How to Turn Your Angriest Customer Into Your Biggest Fan

Flere episoder fra "Future Firm Accounting Podcast"

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  How to Turn Your Angriest Customer Into Your Biggest Fan

  hace 2 días

  7:17

  Your clients can be upset or disappointed. Learn 3 strategies to rebuild trust, resolve issues, and turn dissatisfaction into satisfaction.
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  The One Metric To Optimize In Your Firm

  10.7.2025

  6:55

  Firm owners track tons of metrics—but one matters more than all the rest. Find out the key stat every firm owner should focus on.
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  AI and Your Firm: How Should We Be Thinking About Its Impact?

  4.7.2025

  5:26

  AI is moving fast, and many fear the future. Here’s my take on what might actually change in your firm as adoption and maturity grow.
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  What The Top 50 Modern Firms Do Differently (Part 2)

  26.6.2025

  5:39

  This is part two of our podcast on the Top 50 Modern Firms—digging into what sets them apart and what you can take away for your own firm.
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  What The Top 50 Modern Firms Do Differently (Part 1)

  19.6.2025

  5:53

  We recently finished working on a major resource: the Top 50 Modern Firms. Find out how we selected them (No, it’s not just about revenue).
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  Good Boss, Bad Leader

  12.6.2025

  5:05

  Discover the key difference between managing and truly leading a team — and why being a good boss doesn’t always mean you’re a great leader.
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  A Good Team Might Be The Most Important Thing Of All

  5.6.2025

  4:11

  Stepping away from your business isn’t easy. Discover why having the right team in place makes all the difference.
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  Should Your Firm Still Invest in SEO?

  29.5.2025

  5:42

  SEO helped me grow two 7-figure businesses. With AI changing how people search, here’s my take on whether it still works today.
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  Authenticity: The Key to Successful Content Marketing

  22.5.2025

  4:48

  In today’s AI-heavy world, authenticity is the new currency in content marketing. Discover how being real builds trust and audience. 
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  The Critical Feature of a Systematized Firm: Predictability

  15.5.2025

  7:07

  Predictability is key if you want to systematize your firm. Here are a few practical tips I used back when I was running mine.