‘Decision friction’: How to cut through the noise

Naomi Dake, a wellbeing, leadership, and organisation development specialist, explains how to use stress as a tool to develop professionally, induce curiousity, and improve performance at work.  Dake also discusses the relationship between stress and mindset and the nonfinancial ways leaders and managers can invest in teams and employees to prioritise growth and wellbeing.  What you’ll learn from this episode: §  The core attributes of a wellbeing culture. §  The distiguishing factors between a healthy and unhealthy work environment. §  Leadership practices that can inform a healthy work enviornment. §  Psychological traits and tools that can help us work better under stress. §  Why role-modelling is key to building a culture of growth and safety.

Persistence has paid off for Ameena Ziauddin, FCMA, CGMA, president and managing director of Norfolk Foods in Sri Lanka, who sees value in the power of connection, whether on LinkedIn or over a cup of coffee. What you’ll learn from this episode: Why memories such as being “on the roof” stand out to Ziauddin. The ways that Norfolk Foods emphasises and values innovation. How Ziauddin’s exposure to several industries has helped improve efficiencies and implement cost-saving initiatives. The value of having “a simple chat over a cup of coffee”. Ziauddin’s advice for the next generation of finance professionals.

This episode features Oliver Rowe, the editor-in-chief of FM, detailing the contents of the October digital edition of the magazine. Rowe highlights several articles, including a focus on cybersecurity. Rowe explains how members can access the most recent edition of the online magazine as well as the issue library. Previous podcast episodes focusing on 2024 digital editions: February April June August What you’ll learn from this episode: ·         The theme of the October digital edition. ·         Finance’s role in mitigating ransomware threats and response to such incidents. ·         The growing problem of recruitment fraud and how finance professionals can guard against it. ·         Details of an article about how CFOs can strengthen their contribution to the business.

Simon Bittlestone, FCMA, CGMA, began his one-year term as CIMA president and AICPA & CIMA chair in June, and he joined the FM podcast for an interview in late July, discussing what he sees as three key opportunities for the accounting and finance profession. In the episode, Bittlestone reviews his focus areas, explains the value of a technology background when leading technology initiatives, and details how seizing opportunity as it relates to today’s workforce can help to future-proof the profession. What you’ll learn from this episode: ·         Why he agrees that the profession faces challenges, which he views as opportunities. ·         The area of accountants’ work that, according to Bittlestone, has understandable “pushback”. ·         Three takeaways from Bittlestone on the ESG course offered in partnership with Oxford University. ·         Why Bittlestone considers it important to focus on the profession’s future generations and accountants already in the profession. ·         His thoughts on the retirement of AICPA & CIMA CEO Barry Melancon, CPA, CGMA.

Paul Thambar, FCMA, CGMA, Ph.D., associate professor of accounting at Monash University in Australia, explains the obstacles CFOs face when transitioning to a business partner role and where organisations are setting ambiguous and conflicting expectations for finance leaders. A recent AICPA & CIMA report on the role of the CFO was informed by Thambar’s research. Thambar also discusses the challenges and opportunities for CFOs grappling with digitilisation and how aspiring CFOs can adopt a “progressive” approach to career development. Thambar also was a guest on a 2019 FM podcast episode. What you’ll learn from this episode: §  Why CFOs sometimes struggle to transition into a business partner role. §  Some ways organisations are setting ambiguous and conflicting expectations. §  How relationship building can help CFOs grow in their roles. §  The importance of understanding digitilisation at “two levels”. §  What it means to be a “progressive” CFO.

This episode features Oliver Rowe, the editor-in-chief of FM, detailing the contents of the August digital edition of the magazine. Rowe highlights several articles, including the first column by CIMA President Simon Bittlestone, FCMA, CGMA. He also discusses articles on digital transformation, based on a previous FM podcast episode with author David Rogers; working with images in Excel; and dealing with meeting anxiety. Rowe explains how members can access the most recent edition of the online magazine as well as the issue library. Previous podcast episodes focusing on 2024 digital editions: n  February n  April n  June What you’ll learn from this episode: ·         Details on an article about digital transformation — and why many of the steps in such a transformation don’t include technology. ·         Highlights of an Excel article by Liam Bastick, FCMA, CGMA. ·         Advice on preparing for and overcoming anxiety about meetings. ·         Options for accessing current and past digital editions.

Author Mike Drayton, a clinical psychologist and leadership coach at Saïd Business School, University of Oxford, explains why certain people are more susceptible to burnout than others, how people can recognise the early signs of burnout within themselves and in the people around them, and why it’s important to stay “rounded”. Drayton suggests tactics that leaders and professionals can adopt to establish firm boundaries, promote work/life balance within their teams, cultures, and themselves, and encourage professional and personal development.  Drayton is scheduled to speak in October at UK and Ireland ENGAGE about the psychology of influence and persuasion.  What you’ll learn from this episode: §  Steps for managing burnout. §  What behaviours can determine if leaders will be prone to burnout or not. §  Two personality traits that make people more vulnerable to burnout. §  Ways to set firm boundaries that prioritise work/life balance. §  What it means to “strive for wholeness” and how to adopt that mindset.

This episode of the FM podcast is the continuation of an occasional series on the show called Beyond the Code. That means taking a detailed look at the CIMA Code of Ethics.   Xose Lumor, manager–Advocacy and Professional Ethics–Management Accounting at AICPA & CIMA, talks with Samantha McDonough, another AICPA & CIMA ethics manager, who oversees the CIMA ethics helpline and email inbox.   In the episode, McDonough shares some of the questions received from CIMA members and registered students, general guidance for how some of those concerns can be addressed, and resources for members who might find themselves facing an ethics dilemma. Resources mentioned in this episode include: n  The main CIMA ethics resources page. n  The page where an ethics checklist can be downloaded. n  The email address for members with ethics questions. What you’ll learn from this episode: ·         An introduction of the topic and the focus of the Beyond the Code series. ·         Why McDonough advises members and students to give business advice in writing. ·         A hypothetical example of a potential conflict of interest. ·         One scenario in which an accountant might be asked to create a misleading financial report. ·         Resources available on the CIMA ethics page, including the email inbox address and the number for the telephone helpline.

This episode features Oliver Rowe, the editor-in-chief of FM, detailing the contents of the June digital edition of the magazine. Rowe highlights several articles, including one on the risks associated with generative AI.   One article explores common management reporting mistakes to avoid. Also in the issue are articles about successful enterprise resource planning implementations and on the shifts that are redefining how finance creates sustainable value.   Rowe explains how members can access the most recent edition of the online magazine as well as the issue library.   This link features Rowe speaking about the February edition, and this link has the conversation about the April edition. What you’ll learn from this episode: ·         Details of an article focused on the risks of generative AI. ·         Highlights of an Excel article by Liam Bastick, FCMA, CGMA. ·         Advice from author Rhymer Rigby on preparing to go on holiday. ·         Options for accessing current and past digital editions.

Author Nuala Walsh, CEO and founder of MindEquity, a business and behavioural science consultancy in the UK, discusses the challenges of being a thoughtful leader in “the daily din of distraction and disinformation” – and why decision friction is a necessary skill.  Walsh’s book, Tune In: How to Make Smarter Decisions in a Noisy World, suggests numerous strategies that leaders can use to analyse information effectively and holistically, as well as methods to recognise biases and misjudgements that could hold them back. What you’ll learn from this episode: §  What it means to tune in and tune out. §  Some reasons we fall into misinformation traps. §  Strategies we can use to recognise our biases. §  How decision friction can help us more accurately decode the information we hear. §  The benefits of using emotional intelligence to interpret clouded judgements.