Scoping - Listening and Powerful Questions

Team Coaching is a team development modality that is moving teams from individual contributors to a true collective moving towards a common goal through respectful dialogue. Team coaching is more than a leadership tool, it's a way of working that builds lasting trust because people start to focus less on how someone is behaving to understanding why they do what they do. Start coaching every day right now by visiting our non-directive coaching WIKI where you can learn more about coaching and connect with like minded individuals.

Brad discusses how current change management models may work well for complicated and clear systems but more is needed for complex systems. Using the Cynefin Framework as a guide learn about how non-directive coaching is used to develop adaptive environments meant for uncertainty and where change is the only certain thing. Learn more about Coaching for Complexity at our WIKI

Like the Wallace line, there are invisible constraints between us all as individuals, as networks, and as systems. Sensing involves listening actively and empathizing with the coachee to support them in gaining a deeper understanding of their viewpoint and emotions. This is done by asking them as a non-directive way of helping them to see their situation in an alternate way which often leads the coachee to discover more options. During this phase, the coach wants to be curious and holistic. During this episode, Brad discusses how we all need to slow down a little bit so we can sense more and help those we coach. Visit the Coaching for Complexity WIKI

A statistician for the UK government working with the UN and Eurostat on social capital projects for healthy communities turned disaster and emergency management policy and legislation lead for the Alberta Emergency Management Agency and Program Manager for the Métis Nation of Alberta Trisha, is now providing trauma-informed coaching services to individuals, communities, and organizations looking to make better decisions for their future. In this episode, Brad and Trisha explore trauma and the impacts trauma has on our ability to make decisions in the face of disaster. We dive into how trauma-informed coaching is used as a tool to help communities be better prepared for the future and how they can take steps to regenerate at times of loss. You can find out more about Trisha and contact her through her LinkedIn page.

We continue to dive into the Scoping phase of the Coaching for Complexity framework. In this episode, we discuss skills and tactics for active listening and we go through the differences between open-ended questions (powerful questions) and close-ended questions. Asking powerful questions is one way leaders can get their teams to open up and listening actively can be taught and it takes practice.

Since the inception of emergency management in the private and public sectors training or the hammer, has been used as a key emergency management program problem solver. Not everything in emergency management is a training problem. Good instructional design in a sit-and-listen environment should not be the lone tool in the toolbox. In this episode, we discuss some areas where non-directive coaching fits into emergency management like leadership and response.

Scoping is about setting the constraints of the coaching relationship. It relies on creating mutualism through two aspects, the major aspect and the minor aspect. During scoping the non-directive coach and the coachee are establishing the context and boundaries of the relationship from which symbiosis can emerge. The major aspect takes place mostly at the beginning of the relationship but can be revisited at any time while the minor aspect takes place during each interaction.

Any good journey starts off with a story. Learn how Brad learned to coach through the Jack Welch Leadership School in 2004 with details on what led him to get into disaster and emergency management and professional coaching.