Beyond AI Adoption: Creating Meaningful Value

AI adoption is accelerating, but meaningful transformation depends on far more than choosing the right tools. In this episode of Insights Xchange, Nikesh Gosalia speaks with internationally recognised AI strategist, keynote speaker, and bestselling author Katie King about what it takes to turn AI experimentation into lasting business value.Katie explains why leadership, people, and processes remain central to successful AI adoption and why responsible governance should be viewed as a strategic advantage rather than a compliance exercise. The conversation explores the importance of human judgement, the skills that will matter most in an AI-enabled world, and the difference between organisations that merely use AI and those that embed it into how they operate, learn and grow. Social media links:Nikesh Gosalia: https://www.linkedin.com/in/nikeshgosalia/https://x.com/NikeshGoKatie King:https://www.linkedin.com/in/katieeking/ Show notes:Thank you for listening! Here are links to some of the things that Katie King and Nikesh discussed in the podcast. We would love to hear from you, so feel free to drop a line at [email protected] King – AI in Business | https://aiinbusiness.co.uk/ Gartner | https://www.gartner.com/ Boston Consulting Group (BCG) | https://www.bcg.com/ NatWest | https://www.natwest.com/ Nature | https://www.nature.com/ World Economic Forum | https://www.weforum.org/ Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us:LinkedIn /cactus-communicationsFacebook /CactusCommunicationsTwitter  @CactusglobalYouTube @CactusCommunications 

In this episode of Insights XChange, Nikesh Gosalia speaks with Ian Mulvaney, Chief Technology Officer at BMJ, about how technology is reshaping scholarly publishing. Drawing on his experience across BMJ, Springer Nature, Mendeley, eLife, and Sage, Ian shares his journey from physics to technology leadership and reflects on what it takes to drive meaningful digital transformation. The conversation explores how publishers can strengthen trust and research integrity at scale, preserve human judgement, and identify where AI can create genuine value rather than more content, complexity and noise. Ian also discusses the areas of publishing already suited to AI augmentation, the barriers created by fragmented workflows and data, and why technological progress must ultimately be measured by the positive change it creates.Social media linksNikesh Gosalia: https://www.linkedin.com/in/nikeshgosalia/https://x.com/NikeshGoIan Mulvany:https://www.linkedin.com/in/ianmulvany/ Show notes:Thank you for listening! Here are links to some of the things that Ian Mulvany and Nikesh discussed in the podcast. We would love to hear from you, so feel free to drop a line at [email protected] | https://www.bmj.com/ Ian’s blog | https://blog.mulvany.net/ Daring Fireball | https://daringfireball.net/ British National Formulary | https://bnf.nice.org.uk/ ORCID Trust Markers | https://info.orcid.org/ufaqs/orcid-record-summaries-trust-markers/ BMJ Learning | https://new-learning.bmj.com/login?fwdUrl=/course/Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us:LinkedIn /cactus-communicationsFacebook /CactusCommunicationsTwitter  @CactusglobalYouTube @CactusCommunications 

In this episode of Insights XChange, Phil Rowley, Head of Futures at Omnicom Media Group, joins Nikesh Gosalia to look beyond the hype surrounding emerging technology. From AI becoming the “next electricity” to trust by design, tiny robots and changing consumer expectations, Phil explores what the next decade could actually look like. He also shares why the future of technology may ultimately depend on getting one thing right: the balance between human and machine. Social media linksNikesh Gosalia: https://www.linkedin.com/in/nikeshgosalia/https://x.com/NikeshGoPhil Rowley:https://www.linkedin.com/in/philrowley77/  Show notes:Thank you for listening! Here are links to some of the things that Phil Rowley and Nikesh discussed in the podcast. We would love to hear from you, so feel free to drop a line at [email protected] Media | https://omnicommedia.com/ Slush | https://slush.org/ Rocsys | https://www.rocsys.com/ TechCrunch | https://techcrunch.com/ Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us:LinkedIn /cactus-communicationsFacebook /CactusCommunicationsTwitter  @CactusglobalYouTube @CactusCommunications 

In this episode of Insights XChange, Nikesh Gosalia is in conversation with Oliver Cocks, who works at the intersection of editorial strategy, product thinking and author experience at Springer Nature. Together, they explore how content retention is emerging as a key competitive strategy in publishing and what it takes to design more connected, efficient and author-centric publishing journeys. Social media linksNikesh Gosalia: https://www.linkedin.com/in/nikeshgosalia/https://x.com/NikeshGoOliver Cocks:https://www.linkedin.com/in/oliver-cocks/https://x.com/OliverCocksBMC Show notes:Thank you for listening! Here are links to some of the things that Oliver Cocks and Nikesh discussed in the podcast. We would love to hear from you, so feel free to drop a line at [email protected] Nature | https://www.springernature.com/in Syracuse University | https://www.syracuse.edu/Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us:LinkedIn /cactus-communicationsFacebook /CactusCommunicationsTwitter  @CactusglobalYouTube @CactusCommunications 

In this episode of Insights XChange, Nikesh Gosalia is in conversation with David Crotty, Executive Director of Cold Spring Harbor Laboratory Press. They discuss how scale, consolidation and evolving business models are reshaping scholarly publishing and why long-term sustainability will depend on balancing quality, trust and author needs.  Social media linksNikesh Gosalia: https://www.linkedin.com/in/nikeshgosalia/https://x.com/NikeshGoDavid Crotty:https://www.linkedin.com/in/david-crotty-a009175/ Show notes:Thank you for listening! Here are links to some of the things that David Crotty and Nikesh discussed in the podcast. We would love to hear from you, so feel free to drop a line at [email protected] Scholarly Kitchen | https://scholarlykitchen.sspnet.org/ Cold Spring Harbor Laboratory Press | https://www.cshlpress.com/ Elsevier | https://www.elsevier.com/en-in Wiley | https://www.wiley.com/en-in/ Oxford University Press | https://corp.oup.com/ The Brief | https://www.ce-strategy.com/the-brief/ When Is a Feature a Product, and a Product a Business?   | https://scholarlykitchen.sspnet.org/2015/01/27/when-is-a-feature-a-product-and-a-product-a-business/ STM Integrity Hub | https://stm-assoc.org/what-we-do/strategic-areas/research-integrity/integrity-hub/ What Publishing Leaders Say About AI When They’re Not on Panels: A Pulse on All Things AI | https://scholarlykitchen.sspnet.org/2026/03/11/what-publishing-leaders-say-about-ai-when-theyre-not-on-panels/ The Nelson Memo | https://cactuslifesciences.com/the-nelson-memo-igniting-a-global-open-data-revolution/Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us:LinkedIn /cactus-communicationsFacebook /CactusCommunicationsTwitter  @CactusglobalYouTube @CactusCommunications 

Doug Way, Dean of Libraries at the University of Kentucky, joins Nikesh Gosalia to unpack how academic libraries are evolving rethinking collections, metadata, AI and equity to better serve researchers, students, and communities in a time of constant change. Social media linksNikesh Gosalia: https://www.linkedin.com/in/nikeshgosalia/https://x.com/NikeshGoDoug Way:https://www.linkedin.com/in/doug-way-5b429913/Show notes:Thank you for listening! Here are links to some of the things that Doug Way and Nikesh discussed in the podcast. We would love to hear from you, so feel free to drop a line at [email protected] Libraries Learning Lab | https://libraries.uky.edu/locations/special-collections-research-center/learning-lab-internshipOral History at the University of Kentucky | https://libraries.uky.edu/locations/special-collections-research-center/louie-b-nunn-center-oral-historyCenter for Applied Artificial Intelligence | https://caai.ai.uky.edu/ Open AI Whisper | https://openai.com/index/whisper/ Elevating Appalachian Voices in Library Collections | https://scholars.uky.edu/en/projects/the-mountains-seemed-empty-but-i-knew-they-werent-elevating-appal/ Throwing Back the Curtain: Getting Candid about Negotiating and the Value of the Library-Vendor Relationship | https://scholars.uky.edu/en/publications/throwing-back-the-curtain-getting-candid-about-negotiating-and-th/ Clarivate | https://clarivate.com/ Wiley | https://www.wiley.com/en-in/ Springer Nature | https://www.springernature.com/in Elsevier | https://www.elsevier.com/en-inInsights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us:LinkedIn /cactus-communicationsFacebook /CactusCommunicationsTwitter  @CactusglobalYouTube @CactusCommunications 

Tim Flagg, CEO of the UK AI Council, joins Nikesh Gosalia to unpack what AI readiness really means from everyday AI literacy and apprenticeships to leadership mindset, ethics, governance and the UK’s narrow window of opportunity to lead in 2026.Social media linksNikesh Gosalia: https://www.linkedin.com/in/nikeshgosalia/https://x.com/NikeshGoTim Flagg:https://www.linkedin.com/in/timflagg/Show notes:Thank you for listening! Here are links to some of the things that Tim Flagg and Nikesh discussed in the podcast. We would love to hear from you, so feel free to drop a line at [email protected] coding | https://cloud.google.com/discover/what-is-vibe-coding Digital transformation | https://www.mckinsey.com/featured-insights/mckinsey-explainers/what-is-digital-transformation Open AI Prism | https://openai.com/prism/ Claude | https://claude.com/ LUMAscapes | https://lumapartners.com/lumascapes/Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us:LinkedIn /cactus-communicationsFacebook /CactusCommunicationsTwitter  @CactusglobalYouTube @CactusCommunications 

Prof. Debashis Chatterjee, Director of IIM Kozhikode, joins Nikesh Gosalia to explore how AI is transforming higher education from teaching and learning to research to leadership and ethics. With a blend of global experience and philosophical insight, he shares why adaptability matters more than AI-savviness, how to preserve human wisdom in a tech-driven world and what it takes to build truly adaptive learning ecosystems.Social media linksNikesh Gosalia: https://www.linkedin.com/in/nikeshgosalia/https://x.com/NikeshGoProf. Debashis Chatterjee:https://www.linkedin.com/in/debashischatterjee1/Show notes:Thank you for listening! Here are links to some of the things that Prof. Debashish Chaterjee discussed with Nikesh in the podcast. We would love to hear from you, so feel free to drop a line at [email protected] Kozhikode | https://www.iimk.ac.in/ Harvard | https://www.harvard.edu/ INSEAD France | https://www.insead.edu/ Mahabharata | https://www.britannica.com/topic/Mahabharata ChatGPT | https://openai.com/index/chatgpt/ UCLA | https://www.ucla.edu/ IIT – Indian Institutes of Technology | https://www.iitsystem.ac.in/ Buddhi Vritti | https://pmc.ncbi.nlm.nih.gov/articles/PMC4649565/ Hridaya Vritti | https://www.wisdomlib.org/definition/hridayavritti Karma Sutras (Book by Prof. Chatterjee) | https://www.goodreads.com/book/show/57285420-karma-sutras Krishna: The Seven Sense (Book by Prof. Chatterjee) | https://www.goodreads.com/book/show/61942255-krishna One Minute Wisdom (Book by Prof. Chatterjee) | https://www.penguin.co.in/book/one-minute-wisdom/ Addis Ababa | https://www.britannica.com/place/Addis-AbabaInsights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us:LinkedIn /cactus-communicationsFacebook /CactusCommunicationsTwitter  @CactusglobalYouTube @CactusCommunications 

In this episode of Insights Xchange, Mandy Hill, Managing Director of Academic Publishing at Cambridge University Press, reflects on three decades in publishing and the accelerating shift toward open access. She discusses the Cambridge Open Equity Initiative, the role of journals and why equity must be central to the future of scholarly communication.Social media linksNikesh Gosalia: https://www.linkedin.com/in/nikeshgosalia/https://x.com/NikeshGoMandy Hill:https://www.linkedin.com/in/mandy-hill-3068921/?originalSubdomain=ukThank you for listening! Here are links to some of the things that Mandy Hill discussed with Nikesh in the podcast. We would love to hear from you, so feel free to drop a line at [email protected] University Press (CUP) | https://www.cambridge.org/in/universitypress Cambridge Open Equity Initiative | https://www.cambridge.org/core/services/open-research/cambridge-open-equity-initiative Publishers Association (UK) | https://www.publishers.org.uk/ Elsevier | https://www.elsevier.com/ Oxford University Press | https://academic.oup.com/ OA2020 Initiative | https://oa2020.org/ University of Cambridge – Open Research | https://www.openresearch.cam.ac.uk/Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us:LinkedIn /cactus-communicationsFacebook /CactusCommunicationsTwitter  @CactusglobalYouTube @CactusCommunications 

A candid, clear-eyed look at open access with Colleen Campbell about how libraries are shifting from paying for reading to funding open publishing and why equity, transparency and author rights must anchor the transition. Social media linksNikesh Gosalia: https://www.linkedin.com/in/nikeshgosalia/ https://x.com/NikeshGoColleen Campbell:https://www.linkedin.com/in/colleenclairecampbell/ Thank you for listening! Here are links to some of the things that Colleen Campbell discussed with Nikesh in the podcast. We would love to hear from you, so feel free to drop a line at [email protected] Access | https://www.openaccess.nl/en  OA 2020 | https://oa2020.org/  Projekt Deal | https://www.elsevier.com/open-access/agreements/projekt-deal  Transformative agreements | https://esac-initiative.org/about/transformative-agreements/  SANLiC | https://sanlic.ac.za/  One Nation One Subscription | https://onos.gov.in/  16th Berlin Open Access Conference | https://oa2020.org/b16-conference/MIT Press Direct to Open | https://direct.mit.edu/books/pages/direct-to-openInsights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us:LinkedIn /cactus-communicationsFacebook /CactusCommunicationsTwitter  @CactusglobalYouTube @CactusCommunications