Agile Rocket podcast

Navigating conflicts between team members and stakeholders

22.12.2023
0:00
6:49
Spol 15 sekunder tilbage
Spol 15 sekunder frem
A Manager's Dilemma Between The Team & The Stakeholders Transitioning from a software engineer to a project management role is a journey filled with challenges and transformations. It's a shift from focusing solely on technical tasks to leading teams and bridging the gap between stakeholders with varying expectations. Imagine a scenario where you're caught in the middle of a conflict, just like my former colleague, Hank, who grappled with the clash of priorities between the engineering team and stakeholders. They pulled in different directions, one pushing for future-proofing, while the other sought minimum viable solutions. Now, put yourself in Hank's shoes - what would you do? If you've ever faced a dilemma like Hank's or aspire to become a proficient manager, this episode is tailor-made for you. Today, we're delving into the art of conflict resolution, especially in a cross-departmental context. Let’s explore real-life experiences and practical tips to help you navigate these tricky waters successfully. 👉 Understand Both Perspectives We'll kick things off by uncovering the secrets of understanding and empathizing with the motivations and concerns of both your team members and stakeholders. By delving deep into their perspectives, we can uncover common ground and pave the way for compromise. 👉 Define The Problem Then, we'll venture into the realm of clear communication. The power of defining the problem statement cannot be underestimated. Often, conflicts arise from differing interpretations of the issue at hand. I am showing you how to neutralize tensions and encourage everyone to voice their concerns without interruption. 👉 Identify Common Goals Lastly, I will focus on shared goals and objectives. By highlighting the commonalities between your team and stakeholders, you can steer the conversation toward solutions that benefit everyone. It's all about finding that sweet spot where project success aligns with everyone's interests. By following the 3 steps, you'll not only gain invaluable insights into what drives each group but also earn trust and respect from your team members. You'll become the problem solver, the leader, and the one who knows how to balance stakeholder expectations for the benefit of the entire project. In this episode, I am about to elevate your influence and impact on your team, one conflict at a time. Timeline 00:00 A real example of conflicts between team members and stakeholders 00:51 The value of the episode: 3 tips to navigating conflicts among members 02:04 Tips #1:Understand Both Perspectives 03:02 Tips #2:Define The Problem 04:41 Tips #3:Identify Common Goals 05:37 The advantages of following the above 3 tips 06:16 Free 1-1, consulting service 💰Buy me a coffee. support me to generate more valuable agile contents https://ko-fi.com/ur_agile_coach Follow me on other platforms for further updates. 🌟 Medium: https://reurl.cc/eXxrnK 🌟 Podcast: https://reurl.cc/6N284V 🌟 Instagram: https://reurl.cc/8qGkZd 🌟 Youtube: https://reurl.cc/n7yove 🌟 Twitter: https://reurl.cc/6N2835 🌟 Reddit: https://lnkd.in/g9QRZH8Q 🌟 FB: https://reurl.cc/Rv80vn Invitation | Consultancy email:[email protected] or PM:@ur_agile_coach or reserve a web call on linktr Now I provide free 1–1 online consulting service. I am preparing an online course about agile project management, and help those who have 3 ~ 5 work experience transition to PM role. If you have any agile related problems or project management issues, please reserve a web call with me. I would answer your questions as possible as I could. 👉 Book now: calendly.com/uragilecoach/consulting 🎁 Anyone who reserves for the web call would be rewarded with a secret gift that helps you grow on project management skills. -- Hosting provided by SoundOn

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