Episode 465: 3 Lessons From Instagram and Facebook Crash Last Week

Is your jewelry business really just an expensive hobby right now?  If you have to make jewelry, but you also have to make it a viable business, today’s episode of the Thrive by Design podcast is for you. Erin Kandoll quit her jewelry business just as the pandemic was starting, because she didn’t think it would ever be able to support her family.  She sold all her equipment, got rid of her old inventory… and then stumbled upon Thrive by Design. She listened to a bunch of episodes and enrolled in our Laying the Foundation program.  She started seeing results so fast that she progressed into the Train Your Customers to Buy from You Online program (which, by the way, is reopening on April 30th), and 18 months later, her business was on track to do triple the revenue she’d had the year before.  In this incredible episode, Erin shares: The one simple step she implemented as soon as the program started that kickstarted her new sales journey The insane sales number that got her super psyched for the next chapter of her jewelry business (and to join TYC) How Erin prices her jewelry (and why she can charge over four figures for a single piece these days) The key foundational issues that artists run into when they start building their business… that leave them feeling like they’re always broke (and how you can overcome them) We also talk about the fun intro challenge we give TYC students to make back the cost of the program in the first week, the trait Tracy believes is the true key to success in running a jewelry business (hint: it’s not talent!), and how Erin’s self-worth has evolved as a result of growing her business. I love, love, love this episode. Erin is such an inspiration and I know you’re going to get some incredible insights from hearing her story. Don’t miss Encore Episode #422 of Thrive by Design with Erin Kandoll.    Here are the resources mentioned in the show:   Follow Erin on Instagram! F&TA Bootcamp Laying the Foundation Train Your Customers to Buy from You Online   Are you enjoying the podcast? We’d be so grateful if you gave us a rating and review! Your 5 star ratings help us reach more businesses like yours and allows us to continue to deliver valuable content every single week.    Click here to review the show on Apple podcast or your favorite platform Select “Ratings and Reviews” and “Write a Review” Share your favorite insights and inspirations   If you haven’t done so yet, make sure that you subscribe to the show wherever you listen to podcasts and on Apple Podcast for special bonus content you won’t get elsewhere.   xo, Tracy Matthews   Follow on Instagram:   Follow @Flourish_Thrive on Instagram Follow @TracyMatthewsNY  Instagram Follow Flourish & Thrive Facebook   Follow us on Tik Tok: Follow @Flourish_Thrive Tik Tok Follow @TracyMatthewsNY on Tik Tok

There are times in your jewelry business where you might have to take a hard pivot to get what you really want.    That’s where Antoinette Elizabeth found herself last year, and today on Episode #469 of the Thrive by Design podcast, she shares how she navigated that incredibly tough crossroads in her business.    When a huge storm cut off tourism to Antoinette’s location, she knew she had to make a change if her business was going to survive. In this unique episode, Antoinette shares:   The conversation with the TYC coaches that gave her the confidence to try selling online and through wholesale  How she sold out ALL her products within the first two hours of a three-day show and then pivoted the ongoing demand into a crazy pre-order list Getting her pieces into airports, art galleries and councils even though her process doesn’t follow a specific timeline The crucial marketing strategies that are driving Antoinette’s online success   And there’s more (you know I love to go deep with my podcast guests) — how Antoinette decided that TYC was right for her (and not “just another coaching program”), and the inner shift that made her decide to turn down her dream retail location after moving online.    We also talk about building her confidence with pricing and negotiating with wholesale customers, and how Antoinette is now showing up in her business every day more authentically, more creatively and with more calm.   With the incredible results Antoinette got from TYC, we knew we had to have more of her in our world.    That’s why she’s going to be one of the student mentors on the program when it kicks off again on April 23rd. Yep — she’s going to be there to support our students who are making the shift towards selling online, getting out of the grind of live events, and figuring out how to thrive by design in their own business.    If you know already that TYC would change everything for you, like it did for Antoinette, earlybird applications are open now, with a discount available AND a bonus 1-on-1 coaching call with one of our other coaches if you apply and pay in full before the early bird deadline (April 15th). Click here to check it out — this is an awesome opportunity to save yourself a bunch of money while training your customers to buy from you online over and over and over again.    And if you want a taste of what to expect from the program, our free Supercharge Your Sales Challenge kicks off on April 15th. We’ll be challenging you to get into action and start making money in real time. If that sounds like the kind of push you need right now, you can sign up at www.flourishthriveacademy.com/supercharge.   Don’t miss this beautiful episode. It’s full of joy and I’m so psyched to share Antoinette’s journey with you.   Xo, Tracy   Here are the resources mentioned in the show: Follow Antoinette on Instagram!Your PRANA Supercharge Your Online Sales Challenge Train Your Customers to Buy from You Online Apply For Early Bird Enrollment to Train Your Customers To Buy Online   Are you enjoying the podcast? We’d be so grateful if you gave us a rating and review! Your 5 star ratings help us reach more businesses like yours and allows us to continue to deliver valuable content every single week.    Click here to review the show on Apple podcast or your favorite platform Select “Ratings and Reviews” and “Write a Review” Share your favorite insights and inspirations   If you haven’t done so yet, make sure that you subscribe to the show wherever you listen to podcasts and on Apple Podcast for special bonus content you won’t get elsewhere.   xo, Tracy Matthews   Follow on Instagram: Follow @Flourish_Thrive on Instagram Follow @TracyMatthewsNY  Instagram Follow Flourish & Thrive Facebook   Follow us on Tik Tok: Follow @Flourish_Thrive Tik Tok Follow @TracyMatthewsNY on Tik Tok

When was the last time you added 50, 100 or 200 new subscribers to your email list? It might not be intuitive, but every festival, trunk show and trade show you sell at is a goldmine for growing your online sales. And if you have no idea how you would pull those kinds of numbers at a live event, buckle up.  Alex Boxall, from Alex Kathlyn Accessories, is a graduate from our last Train Your Customers to Buy From You Online program https://www.flourishthriveacademy.com/tyc/. In this episode of Thrive by Design she shares some of the incredible results she’s seeing in her business after implementing what she learned, like:   Having so many people at her next live event that people had to come back the second day because her booth was too packed the first day… How she added 200 people to both her email list and her SMS list The must-have new offer that sold over 150 units…  Why her sales were up 191% compared to the same event a year earlier…    Alex also shares how TYC coach Andrea helped her figure out what to do with her 700,000 monthly views on Pinterest, the big personal transformation she experienced during TYC, and how she finally figured out the magic strategy for growing her business (and what it is!). It’s incredible what just a few tweaks to your in-person sales strategy can do for your online business, and that’s why we are opening the Train Your Customers to Buy from You Online program https://www.flourishthriveacademy.com/tyc/ again in just a few weeks.  Early bird applications are open now, with a discount available AND a bonus 1-on-1 coaching call with one of our coaches if you apply and pay in full before the early bird deadline (April 15th). Click here to check it out. https://flourishthrive.typeform.com/to/BRAFDJMF?typeform-source=app.asana.com And if you’re not sure if TYC is right for you just yet, check out the Supercharge Your Online Sales Challenge. We’re going to be challenging you to get into action and start making money in real time. It starts April 15th (and it’s free!), so click here to get on the waitlist: www.flourishthriveacademy.com/supercharge.  Don’t miss this episode. If you’re serious about growing your subscriber list, boosting your sales and getting out of the live event grind, this one’s for you. Xo, Tracy   Here are the resources mentioned in the show: Follow Alex on Instagram - https://www.instagram.com/alexkathlyn/ Alex Kathlyn Accessories Website - https://www.shopaka.ca/ Join Us for Train Your Customers to Buy Online - https://www.flourishthriveacademy.com/tyc/   Are you enjoying the podcast? We’d be so grateful if you gave us a rating and review! Your 5 star ratings help us reach more businesses like yours and allows us to continue to deliver valuable content every single week.    Click here https://podcasts.apple.com/us/podcast/thrive-by-design-business-marketing-strategy-for-fashion/id1050430716 to review the show on Apple podcast or your favorite platform - https://pod.link/1050430716 Select “Ratings and Reviews” and “Write a Review” Share your favorite insights and inspirations   If you haven’t done so yet, make sure that you subscribe to the show - https://pod.link/1050430716 wherever you listen to podcasts and on Apple Podcast https://podcasts.apple.com/us/podcast/thrive-by-design-business-and-marketing-strategy-for/id1050430716 for special bonus content you won’t get elsewhere.   xo, Tracy Matthews   Follow on Instagram:   Follow @Flourish_Thrive on Instagram - https://www.instagram.com/flourish_thrive/ Follow @TracyMatthewsNY  Instagram - http://instragram.com/tracymatthewsny Follow Flourish & Thrive Facebook - https://www.facebook.com/FlourishThriveAcademy   Follow us on Tik Tok:   Follow @Flourish_Thrive Tik Tok - https://www.tiktok.com/@flourish_thrive Follow @TracyMatthewsNY on Tik Tok - https://www.tiktok.com/@tracymatthewsny  

What would life be like if 80% of your customers came back to buy from your website again… and again… and again? It might sound crazy, but it’s possible! This week on the show we have our Head Coach, the fabulous Chelsea Farmer of HorseFeathers Gifts, here to teach you exactly how she does it. Here’s a sneak peek of what we cover: Why return customer rate is a key number in your jewelry business, and why focusing on this area can create a huge community of ‘true fans’ desperate to buy every time you drop a new collection 4 key strategies Chelsea uses to build a thriving community around her brand that keep people coming back Chelsea’s best advice for fixing your customer return rate (hint: it’s not offering discounts!). This is a huge deal if you find selling in person really easy but haven’t figured out how to make that come across online yet Opening up the communication channels with new customers and how to train people to talk to you and connect with your brand and that you care about their input (which also boosts your brand with the internet gods) How Chelsea sells out collections by designing for specific customers from her loyal fan base (and how you can become super confident doing the same by nailing down a few key parts of your brand) This episode is a must-listen – it’s packed with actionable strategies that could transform your business for good.  If you’re fired up thinking about doubling your return customer rate, make sure you sign up for our free Supercharge Your Online Sales Challenge.  We’re going to be challenging you to get into action and start making money in real time. It starts April 8th, so click here to get on the waitlist: www.flourishthriveacademy.com/supercharge.  This will give you a little taste of what Chelsea and our other amazing coaches will be teaching in the Train Your Customers to Buy from You Online program, which is starting on April 23rd, 2024. Check it out at https://www.flourishthriveacademy.com/tyc/  Join us to learn the insider secrets to creating unbeatable brand loyalty and a thriving community around your jewelry business!   xo, Tracy   Here are the resources mentioned in the show:   Follow Chelsea on Instagram! - https://www.instagram.com/horsefeathersgifts/ HorseFeathers Gifts - https://horsefeathersgifts.com/ ‘1000 True Fans’ by Kevin Kelly - https://kk.org/thetechnium/1000-true-fans/ Supercharge Your Online Sales Challenge - http://www.flourishthriveacademy.com/supercharge Train Your Customers to Buy from You Online - https://www.flourishthriveacademy.com/tyc/  Apply For Early Bird Enrollment to Train Your Customers To Buy Online - https://flourishthrive.typeform.com/to/BRAFDJMF?typeform-source=app.asana.com   Are you enjoying the podcast? We’d be so grateful if you gave us a rating and review! Your 5 star ratings help us reach more businesses like yours and allows us to continue to deliver valuable content every single week.    1. Click here https://podcasts.apple.com/us/podcast/thrive-by-design-business-marketing-strategy-for-fashion/id1050430716 to review the show 2. Select “Ratings and Reviews” and “Write a Review” 3. Share your favorite insights and inspirations   If you haven’t done so yet, make sure that you subscribe to the show on Apple Podcast, Spotify, Stitcher or wherever you listen to podcasts.   xo, Tracy Matthews   Follow on Instagram:   Follow @Flourish_Thrive on Instagram - https://www.instagram.com/flourish_thrive/ Follow @TracyMatthewsNY  Instagram - http://instragram.com/tracymatthewsny Follow Flourish & Thrive Facebook - https://www.facebook.com/FlourishThriveAcademy   Follow us on Tik Tok:   Follow @Flourish_Thrive Tik Tok - https://www.tiktok.com/@flourish_thrive Follow @TracyMatthewsNY on Tik Tok - https://www.tiktok.com/@tracymatthewsny  

Want the best 2024 strategies to drive more traffic to your website and sell more online? I’m sharing a bunch of super valuable data and statistics with you that prove how powerful online sales still are when growing your jewelry company (and that show you where to focus your efforts).  I also walk you through how to holistically think about all of the different online sales channels available today and how to uplevel your marketing and visibility with some crazy-effective tactics! I talk about: What you need to monitor constantly (so you don’t lose sales) How to increase your conversion rate up to 30% Using AI to enhance sales and customer service More of the most effective ways to skyrocket sales!  Learn how to build a multi-omnichannel brand that sparks more sales and repeat customers! Join me on Thrive by Design for podcast episode 466!   Here are the resources mentioned in the show: Subscribed! 11 Ways to Grow Your Email List With High Paying Jewelry Buyers (Using Free Social Media) Apply For Early Bird Enrollment to Train Your Customers To Buy Online Learn More About Train Your Customers To Buy From You Online The Desired Brand Effect Are you enjoying the podcast? We’d be so grateful if you gave us a rating and review! Your 5 star ratings help us reach more businesses like yours and allows us to continue to deliver valuable content every single week.    Click here to review the show on Apple podcast or your favorite platform Select “Ratings and Reviews” and “Write a Review” Share your favorite insights and inspirations   If you haven’t done so yet, make sure that you subscribe to the show wherever you listen to podcasts and on Apple Podcast for special bonus content you won’t get elsewhere.   xo, Tracy Matthews Follow on Instagram:   Follow @Flourish_Thrive on Instagram Follow @TracyMatthewsNY  Instagram Follow Flourish & Thrive Facebook   Follow us on Tik Tok: Follow @Flourish_Thrive Tik Tok Follow @TracyMatthewsNY on Tik Tok  

How do you life-proof, recession-proof, and algorithm-proof your jewelry business? Raise your hand if you’re overly reliant on Instagram or Facebook to make sales, and you notice anytime the algorithm shifts or something changes that you see a dip in sales.  If that’s the case, it’s time to think a little bit differently about these platforms. We don’t own our followers on Instagram or Facebook, and at any given moment we could lose access to all of those people.  I tell you how to use these platforms to grow your business strategically, instead of putting your business in jeopardy! I talk about: Driving sales to your website in your sleep Training your customers to buy from you online  Why you need to give customers a reason to shop from you online or you’re wasting your time and energy  More strategies to ensure your business isn’t “fragile”!  I’m excited for this quick and dirty episode about 3 lessons from last week’s Instagram and Facebook crash and how to take your power back starting today with active marketing strategies! Join me on Thrive by Design for podcast episode 465!   Here are the resources mentioned in the show: Subscribed! 11 Ways to Grow Your Email List With High Paying Jewelry Buyers (Using Free Social Media) Apply For Early Bird Enrollment to Train Your Customers To Buy Online The Desired Brand Effect Are you enjoying the podcast? We’d be so grateful if you gave us a rating and review! Your 5 star ratings help us reach more businesses like yours and allows us to continue to deliver valuable content every single week.    Click here to review the show on Apple podcast or your favorite platform Select “Ratings and Reviews” and “Write a Review” Share your favorite insights and inspirations   If you haven’t done so yet, make sure that you subscribe to the show wherever you listen to podcasts and on Apple Podcast for special bonus content you won’t get elsewhere.   xo, Tracy Matthews   Follow on Instagram: Follow @Flourish_Thrive on Instagram Follow @TracyMatthewsNY  Instagram Follow Flourish & Thrive Facebook   Follow us on Tik Tok: Follow @Flourish_Thrive Tik Tok Follow @TracyMatthewsNY on Tik Tok  

Do you know how to use packaging to increase your product’s perceived value and bring customers back again and again? To make more money and attract more customers, you need a strong brand - and a strong brand is centered around strong packaging design!  I interview Kelley Kempe who is the branding and packaging genius behind Hidden Path Creative - a graphic design studio supporting product-based businesses with packaging designs that genuinely represent their brand identity. We talk about: Why 72% of people buy because of packaging  Creating recognition and memorability with an unforgettable unboxing experience  Building brand awareness on a budget  More amazing tips to use your product’s packaging as a sales tool!  Join us to learn how to elevate your packaging with storytelling and sustainability to attract more of your dream clients!   Join me on Thrive by Design for podcast episode 464! Here are the resources mentioned in the show:   Hidden Path Creative’s Website Hidden Path Creative’s Instagram The Ultimate Product Party Laying The Foundation Book a free Discovery Call The Desired Brand Effect Are you enjoying the podcast? We’d be so grateful if you gave us a rating and review! Your 5 star ratings help us reach more businesses like yours and allows us to continue to deliver valuable content every single week.    Click here to review the show on Apple podcast or your favorite platform Select “Ratings and Reviews” and “Write a Review” Share your favorite insights and inspirations   If you haven’t done so yet, make sure that you subscribe to the show wherever you listen to podcasts and on Apple Podcast for special bonus content you won’t get elsewhere.   xo, Tracy Matthews   Follow on Instagram:   Follow @Flourish_Thrive on Instagram Follow @TracyMatthewsNY  Instagram Follow Flourish & Thrive Facebook   Follow us on Tik Tok: Follow @Flourish_Thrive Tik Tok Follow @TracyMatthewsNY on Tik Tok  

How do you know that you’re using your strengths and challenges and those of the people you bring into your company to support your business’ growth and success? If you’ve ever wondered how the people you surround yourself with can optimize your growth instead of hinder it, then you need to use this assessment! I interview Enneagram expert Hillarie Kay - a results-driven trainer, entrepreneur, and speaker who uses the Enneagram to support business owners in building teams that thrive. We talk about: Deep diving inside yourself to work out kinks Creating your dream team Ditching burnout and decision fatigue More ways this assessment will bring you ease and flow! She focuses on helping entrepreneurs achieve incredible transformations and understand their growth cycle and burnout cycle so they become unstoppable.  Learn how the Enneagram provides invaluable insight into how you best operate and how to utilize it to build a team that’s a well-oiled machine around your business! Join me on Thrive by Design for podcast episode 463!   Here are the resources mentioned in the show:   Momentum Book a Discovery Call The Art of Growth’s Free Enneagram Test The Enneagram Insitute’s RHETI Test Hillarie Kay’s Instagram Hillarie Kay’s Website The Desired Brand Effect Are you enjoying the podcast? We’d be so grateful if you gave us a rating and review! Your 5 star ratings help us reach more businesses like yours and allows us to continue to deliver valuable content every single week.    Click here to review the show on Apple podcast or your favorite platform Select “Ratings and Reviews” and “Write a Review” Share your favorite insights and inspirations   If you haven’t done so yet, make sure that you subscribe to the show wherever you listen to podcasts and on Apple Podcast for special bonus content you won’t get elsewhere.   xo, Tracy Matthews   Follow on Instagram: Follow @Flourish_Thrive on Instagram Follow @TracyMatthewsNY  Instagram Follow Flourish & Thrive Facebook   Follow us on Tik Tok: Follow @Flourish_Thrive Tik Tok Follow @TracyMatthewsNY on Tik Tok  

What if you’re not attracting the right customers? If the people walking up to you or meeting you online aren’t your ideal customers, it’s important to understand how to reel those dream ones in.  Because if you’re in a sea of the wrong customers and trying to sell to those people, your messaging and everything you’re doing won’t land with them.  In the latest episode of the Thrive by Design Podcast, I tell you how to create connections with the right people and ignite a spark that turns them into lifelong buyers of your brand.  I talk about: Misconceptions and mistakes that make messaging miss the mark The secret to magnetizing repeat customers  Real reasons people buy (and why to stop competing on price)  More strategies to stop scrolls and skyrocket sales! If you want to draw in dream customers who will buy from you again and again, join me as I dig into 3 reasons you might not be!  Join me on Thrive by Design for podcast episode 462! Here are the resources mentioned in the show:   Laying The Foundation Book a Discovery Call The Desired Brand Effect   Are you enjoying the podcast? We’d be so grateful if you gave us a rating and review! Your 5 star ratings help us reach more businesses like yours and allows us to continue to deliver valuable content every single week.    Click here to review the show on Apple podcast or your favorite platform Select “Ratings and Reviews” and “Write a Review” Share your favorite insights and inspirations   If you haven’t done so yet, make sure that you subscribe to the show wherever you listen to podcasts and on Apple Podcast for special bonus content you won’t get elsewhere.   xo, Tracy Matthews   Follow on Instagram: Follow @Flourish_Thrive on Instagram Follow @TracyMatthewsNY  Instagram Follow Flourish & Thrive Facebook   Follow us on Tik Tok: Follow @Flourish_Thrive Tik Tok Follow @TracyMatthewsNY on Tik Tok  

Today we’re talking about the power of live events and how impactful they are for growing your small business!  For years, one of my favorite things to do was host events at Flourish and Thrive Academy because of the life-long relationships I made!  That’s how some of my best connections and friendships were formed! I haven’t been so excited about a podcast interview in so long because these incredible ladies are going to dive into how powerful events are for your life and business. In the latest episode of the Thrive by Design Podcast, I chat with Allison and Cat - the founders of the Ultimate Product Party. They throw live events that are centered solely around supporting other women-owned, product-based business owners.  We talk about: Why this space is the first of its kind for product-based businesses.  Why you need to meet people in person (+ how to avoid getting left behind). Why getting out of your comfort zone is crucial for your biz’s growth. More gold on why in-person events are going to change your life! I love this topic so much because we’re bringing back live events for Flourish and Thrive Academy this year, and I’m thrilled! Tune in because I know you’re going to love them as much as I do, and their insight about in-person events will change everything for you! Join me on Thrive by Design for podcast episode 461! Here are the resources mentioned in the show:   The Ultimate Product Party Strategy Audit Kitty Meow Boutique  Allison Carter Celebrates The Desired Brand Effect Are you enjoying the podcast? We’d be so grateful if you gave us a rating and review! Your 5 star ratings help us reach more businesses like yours and allows us to continue to deliver valuable content every single week.  Click here to review the show on Apple podcast or your favorite platform Select “Ratings and Reviews” and “Write a Review” Share your favorite insights and inspirations   If you haven’t done so yet, make sure that you subscribe to the show wherever you listen to podcasts and on Apple Podcast for special bonus content you won’t get elsewhere.   xo, Tracy Matthews   Follow on Instagram: Follow @Flourish_Thrive on Instagram Follow @TracyMatthewsNY  Instagram Follow Flourish & Thrive Facebook   Follow us on Tik Tok: Follow @Flourish_Thrive Tik Tok Follow @TracyMatthewsNY on Tik Tok