Why the home and travel insurance industries need to change

In this episode, we’re joined by Which? Head of Strategic Insight Katie Alpin who gets us up to speed on why we’re calling for action from the Financial Conduct Authority, and what has happened since we filed our super-complaint against them. Plus, we’re joined by Kaja Cordwell who shares her heartbreaking story of how a house fire meant she and her family still haven’t been able to return home nearly two years on. She believes her insurer has let her down. Read more about our super-complaint & sign our petition

In this episode of Which? Shorts, we explain why it pays to plan ahead for a future boiler repair or replacement. The last thing any of us want is to unexpectedly shell out thousands of pounds when our boiler suddenly packs in. So what can you do to prepare? Paying monthly for boiler cover can bring peace of mind, but we've crunched the numbers to see whether or not it's worth shelling out for. Read more on how to choose the right boiler cover & sign up for our free Weekly Scoop newsletter Become a Which? member for 50% off the usual price

Herbal and botanical supplements may sound like a natural way to look after your body. But what’s the truth about their effectiveness? In the final episode of this series of our health and wellbeing podcast, we sit down with Shefalee Loth, a public health nutritionist at Which?, and Sophie Medlin, founder of City Dietitians to explain what herbal supplements actually are and what science there is to back up the claims on the labels. From turmeric to echinacea, St John's wort to ashwagandha, they detail what you should consider before introducing these into your daily routine. If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership. Read more about herbal and botanical supplements & sign up for our free monthly Food & Health newsletter

Making money from your savings is an essential way to ensure your money is beating inflation. But it’s not as straightforward as it seems. In this episode, we’re joined by Which? Money journalist Matthew Jenkin who shares new Which? research that shows a third of us still consider branch access important when deciding which provider to keep our money with. Plus, Head of News at Moneyfacts, Adam French, crunches the numbers to reveal that physical bank branches are lagging behind challenger banks for the best savings rates on the market. Find out more about the best savings accuont on the market & sign up for our free weekly Money newsletter What are the best Cash Isas right now? Listen to our episode about community banking hubs Click here to send us an email Get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance

In this episode of Which? Shorts, we share some of the tried and tested ways that you can save money on supermarket shopping. Food inflation probably wasn't on your radar until the start of the decade. That was when the pandemic, the war in Ukraine and other global supply issues sent it soaring. It currently sits at 5.4% as of the three months to the end of August 2025.Today, we weigh up the effectiveness of price-matching, loyalty cards and discount retailers on reducing the amount you spend at the checkout. Read more on how to beat rising food prices & sign up for our free weekly Money newsletter Become a Which? member for 50% off the usual price

Probiotic foods and supplements can be pricey, and it's hard to cut through the clever marketing to know what's worth buying, and what's best left on the shelf. In the fifth episode of a brand new series of our health and wellbeing podcast, we sit down with Shefalee Loth, a public health nutritionist at Which?, and Sophie Medlin, founder of City Dietitians to explain what probiotics are and who should consider adding them into their daily routine. Plus, for the first time ever, Which? has tested and reviewed probiotic supplements from a range of suppliers. We reveal some of the best on the market, plus which of those received the coveted Which? Best Buy. Which? members can listen to the full episode where we reveal our test results by clicking here. If you're not already a member, join Which? to instantly listen to the podcast and gain access to all of our product reviews - all for 50% off your first year's membership. Read all of our reviews of probiotic supplements & sign up for our free monthly Food & Health newsletter

Having your identity stolen is far from ideal, but the consequences could last a lot longer than you’d expect. In this episode, we’re joined by Which? scams expert Faye Lipson and Steve Goddard from financial crime prevention firm Featurespace to explain how fraudsters are diversifying their skillset to find new ways to steal our ID. They explain how AI is lowering the barriers of entry for scammers, and what you can do to keep your data safe. Read more about how scammers are targeting us & sign up for our free weekly Money newsletter Find out how to check your credit score & read more on how to join the Cifas Protective Register Sign up for our free Scam Alerts service Click here to send us an email Get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance

In this episode of Which? Shorts, we share the findings of our investigation into fake products we were able to buy on online marketplaces. We were easily able to purchase goods with dangerous components – including dupes with fake fuses, which make them a major fire risk. We reveal what you can do to avoid buying dangerous, counterfeit products. Read more of our investigation into fake goods & sign up for our free monthly Health newsletter Become a Which? member for 50% off the usual price

You may have heard that everyone should take a vitamin D supplement. But what’s the science behind that? And are some brands better than others? In the fourth episode of a brand new series of our health and wellbeing podcast, we sit down with Shefalee Loth, a public health nutritionist at Which?, and Sophie Medlin, founder of City Dietitians to explain how you can naturally get vitamin D, when you should be taking supplements, and the risks of getting too much into your body. Plus, for the first time ever, Which? has tested and reviewed vitamin D supplements from a range of suppliers. We reveal some of the best on the market, plus which of those received the coveted Which? Best Buy. Which? members can listen to the full episode where we reveal our test results by clicking here. If you're not already a member, join Which? to instantly listen to the podcast and gain access to all of our product reviews - all for 50% off your first year's membership. Read all of our review of vitamin D supplements & sign up for our free monthly Food & Health newsletter

In August, the average credit card APR reached a record high of 35.7%. But with some balance transfer cards currently offering up to 34 months interest-free, is it time to switch? In this episode, we’re joined by Which? Money journalist Holly Lanyon and Adam French, Head of News at Moneyfacts to explain why rates of APR are climbing so high and what to look out for before applying for a new card. Plus, with retailers like Ikea now unveiling their own types of credit card, we explain the benefits and risks involved with using cashback and reward cards. Read more about switching to a different credit card & sign up for our free weekly Money newsletter Find out the best credit card deals this month & read more about the latest cashback and reward cards Listen to our episode about credit scores Click here to send us an email Get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance