
In this episode, we get into the weeds with David Obert and Aaron Brunko to figure out what’s actually driving the dip in claim volume, and what it means for us on the ground.
Spoiler: It’s not just the weather.
We break down six key contributors, from deductible creep to increased competition, and dig into how AI, estimating, and people power are reshaping the game.
Check it out:
[00:08:00] Why claim volume feels low, and what the data really says
[00:14:00] The impact of at-home workforces and tech-driven loss prevention
[00:19:30] New players, new pressure: PE-backed firms and claim share
[00:31:00] How centralized estimating is shifting the role of the estimator
[00:49:00] AI, automation, and the next 18-36 months in scope writing
[01:02:00] What contractors should focus on right now (hint: people)
Big takeaway:
This isn’t a time to coast, it’s a time to compete. How we make clients feel matters more than ever. Invest in your people. Dial in your process. Use tech to amplify, not replace.
thanks for listening,
Brandon and Chris
Thank you sponsors!
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C&R Magazine is the industry’s oldest and longest-running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.
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