Ep 707: Scaling a Pottery Business with Sarah Wolf (Part Two!)

Send us a textBuilding a team is one thing—but how do you actually run a production ceramics studio day-to-day without losing the handmade quality that makes your work special?In this second part of my conversation with Sarah Wolf of Wolf Ceramics, we dig into the operational realities of running an eight-person studio. Sarah breaks down weekly production rhythms, why cross-training her team across multiple tasks creates both flexibility and ownership, and the strategic decision to invest in a jigger jolly. We explore her approach to balancing 80% direct-to-consumer sales with custom restaurant orders, the importance of upfront honesty about lead times and capabilities, and why giving away $500 worth of samples can be a smart long-term investment. Sarah also shares the story of 2023's financial crisis—when stagnant sales forced her to consider layoffs—and the difficult decision to invest $10,000 in rebranding and ads when money was tightest. Her transparency about hiring for character over ceramic skills, the real value of building a mailing list, and why Instagram consistency isn't actually her secret to success offers practical permission for makers navigating their own growth. Whether you're trying to figure out your own production systems or simply curious what sustainable scaling actually looks like, this conversation provides a rare behind-the-scenes look at the real work of building a craft-based business.Looking for support in making your own long-game decisions? Click here to discover the amazing group of makers inside of The Community and learn about the additional perks of membership. In this episode: Sarah Wolf @wolfceramicsFull Show Notes & Resources can be found at makersplaybook.com/podcastLove this podcast? Support an episode! Click here to learn more. Follow The Maker's Playbook on Instagram @themakersplaybookHave questions about the show or want to say Hi? Email us at: podcast (at) makers-playbook (dot) com

Send us a textWhat if you could grow your business and build a team without becoming a factory—creating a business that values craft, flexibility, and the humans behind the work?In this conversation, Sarah Wolf of Wolf Ceramics shares her journey from studying geochemistry to building an eight-person ceramics studio in Hood River, Oregon. She opens up about the early years working from her parents' basement, the vulnerable decision to hire her first team members, and how the pandemic unexpectedly accelerated her growth. Sarah reveals the real financial details behind major business moves—from signing her first commercial lease to buying a house that needed a mortgage workaround—and why learning to set clear boundaries actually created more freedom for everyone on her team. Whether you're considering your first hire or wondering if sustainable growth is even possible in ceramics, Sarah's story offers both permission and practical wisdom for building a business that works for your life.In this episode: Sarah Wolf @wolfceramicsFull Show Notes & Resources can be found at makersplaybook.com/podcastLove this podcast? Support an episode! Click here to learn more. Follow The Maker's Playbook on Instagram @themakersplaybookHave questions about the show or want to say Hi? Email us at: podcast (at) makers-playbook (dot) com

Send us a textRight now, for potters and artists around the world the holiday season is crazy busy - markets, commissions, shop updates, custom orders all piling up at once. But are you choosing what's right for you, or just reacting to everything coming at you?  In this episode, we explore the crucial difference between making intentional decisions based on your unique goals versus automatically saying yes because you're afraid to miss out.Rebecca shares her own journey from reactive decision-making (saying yes to every December opportunity out of fear) to choosing what actually serves her business and life. Learn how to pause before answering that market invitation or commission request, and discover the key questions to ask yourself: Do I need to? Am I doing this from fear or clarity? What does success look like for ME this season?This conversation is especially timely as we enter Firing Season: that November/December period when makers are literally firing kilns constantly and figuratively firing on all cylinders. The challenge isn't just about working less; it's about knowing WHY you're working hard and safeguarding energy for what matters most. So where will you be when New Year's Eve rolls around—fired up from all you accomplished, or burned out from reacting?For support in making the best decisions for yourself, uniquely, consider joining us inside of The Community this Firing Season. Click here to join.Love this podcast? Support an episode! Click here to learn more. Follow The Maker's Playbook on Instagram @themakersplaybookHave questions about the show or want to say Hi? Email us at: podcast (at) makers-playbook (dot) com

Send us a textWorking as a librarian by day and making pottery in her garage studio by night, Becky wrestles with a challenge many makers face: how do you develop a distinctive artistic voice when you're working in isolation? What if the pressure to constantly produce—amplified by social media's highlight reel—is actually drowning out the quiet work of discovering what you're truly trying to say? Through Becky's journey from community studios to her home workspace, and ultimately to seeking mentorship, we see how the introspective work of noticing what you notice and allowing yourself to be vulnerable about your creative exploration can transform not just your work, but your entire relationship with your craft. When we, as makers, give ourselves permission to prioritize being curious over meeting productivity expectations, we can often discover that the creative restlessness we’ve been feeling isn't a problem to solve—it's actually pointing us toward the work we’re meant to be making…Becky's Instagram: @hawthorn_ceramicsMore information on Naomi Clement's mentorship program can be found here.Love this podcast? Support an episode! Click here to learn more. Follow The Maker's Playbook on Instagram @themakersplaybookHave questions about the show or want to say Hi? Email us at: podcast (at) makers-playbook (dot) com

Send us a textMany makers struggle with the tension between creating work we love vs making work that we think will sell, especially when traditional academic instruction is often focused on concepts and what I call “Capital A Art” over the practical skills needed to make a living. What if the key isn't choosing between artistic integrity and commercial viability, but rather learning to work efficiently?Olivia Avery's experience reveals how rigorous craftsmanship training—throwing 40-80 pots daily until she could self-evaluate and create consistent work—became the foundation that allows her to pursue intricate surface decoration while maintaining a viable business. Despite the unpredictability of markets where she might sell out of teapots one weekend and mugs the next, her willingness to price her labor-intensive, highly decorated functional work appropriately demonstrates how technical excellence and clear pricing boundaries can create space for both creative fulfillment and financial sustainability, even when it means accepting a smaller but more committed customer base.⭐️ Looking for more support? ⭐️Whether you're trying to figure out your pricing, navigate the art fair circuit, get out of the art fair circuit, or just want support while you experiment with new creative directions, you'll find fellow makers who truly get it (and a ton of ever growing, practical educationl resources to support you along the way) inside of our Community. Learn more about the perks of membership and come join us by visiting: makersplaybook.com/communityLove this podcast? Support an episode! Click here to learn more. Follow The Maker's Playbook on Instagram @themakersplaybookHave questions about the show or want to say Hi? Email us at: podcast (at) makers-playbook (dot) com

Send us a textAs makers, we often feel pressure to create what we think will sell rather than what genuinely excites us, but what if following your authentic creative vision is actually the fastest path to finding your people and building sustainable success? Danielle Williams of Strong Roots Pottery discovered this when she finally allowed herself to explore the hair-inspired clay work that had been sitting in her sketchbook for years—her now-signature Bantu knot vases didn't just reignite her passion for making, they created such demand that she now maintains a waitlist of eager customers. By giving herself permission to make what truly resonated with her (even when it meant stepping away from "safer" planter sales), she found that following her long-held creative vision became her greatest business asset, proving that the courage to pursue your personal creative interests—rather than chasing trends or quick sales—often leads to the kind of meaningful work that sustains both your artistic soul and your bank account.Love this podcast? Support an episode! Click here to learn more. Follow The Maker's Playbook on Instagram @themakersplaybookHave questions about the show or want to say Hi? Email us at: podcast (at) makers-playbook (dot) com

Send us a textMost makers think YouTube means teaching their craft or competing with influencers for millions of views—but what if the real power lies in creating educated, confident buyers who value your work before they ever click "purchase"? Jamar Diggs, YouTube consultant and creator of the Low Lift Club, reveals how service providers and product makers can leverage YouTube not for viral fame, but as a strategic lead generator that transforms browsers into invested customers. When makers shift from accidentally teaching their techniques to intentionally showcasing their process and educating buyers on product value, they create a sustainable system where old videos continue attracting qualified customers months or even years later—turning YouTube into a working asset rather than another exhausting content treadmill.Jamar will be joining us in The Community on September 23rd for a masterclass called "How to Track What Matters Online." Because while we're talking about YouTube strategy in this conversation, the bigger question many of us face is: how do we actually know what's growing our business? Or put more simply: How do we know what’s working? Come join us inside of The Community for this masterclass as well as access to our ever growing library of masterclasses by clicking here: makersplaybook.com/communityLove this podcast? Support an episode! Click here to learn more. Follow The Maker's Playbook on Instagram @themakersplaybookHave questions about the show or want to say Hi? Email us at: podcast (at) makers-playbook (dot) com

Send us a textWhat if the pressure to grow your follower count and perfect your online presence is actually distracting you from the real relationship-building that sustains creative businesses over time? Because it’s a little bit crazy to realize how many of the most successful business opportunities often come not from your carefully crafted marketing strategy, but from the casual conversations that happen when you're just being human. Moments like helping a neighbor move boxes, chatting in another language at an art opening, or simply showing up authentically in your community. Yvonne's experience reveals how pivoting from traditional market sales to unexpected revenue streams like embassy orders and collaborations discovered through bilingual conversations has not only increased her income but deepened her creative practice. As she navigates the seasonal rhythms of pottery—selling in winter, creating in summer, and learning to work with rather than against these natural cycles—her journey illustrates that sustainable self-employment might be less about having a perfect plan and more about staying open to the human connections and creative experiments that emerge when you're focused on the work you love rather than the metrics you think you need. In this episode: Yvonne Rausch @_yvonnerauschFull Show Notes & Resources can be found at makersplaybook.com/podcast-----Find Community member Anne online @ceramicsbyanneInterested in joining Anne and Yvonne inside of The Community? Learn more about the perks of membership and sign up at: makersplaybook.com/community-----Love this podcast? Support an episode! Click here to learn more. Follow The Maker's Playbook on Instagram @themakersplaybookHave questions about the show or want to say Hi? Email us at: podcast (at) makers-playbook (dot) com

Send us a textThe romanticized image of going full-time as a maker often glosses over one crucial reality: you'll spend as much time problem-solving your business as you do creating, and the mental resilience required might surprise you more than the financial challenges. What if the key to thriving long-term isn't just having enough savings or demand for your work, but developing the flexibility to constantly adapt when your original plans inevitably must change? Yvonne's two-year journey from part-time ceramicist to full-time entrepreneur reveals how seasonal rhythms, unexpected kiln disasters, and market changes force you to get creative with revenue streams—from embassy orders to collaborations discovered through casual conversations. Rather than viewing these constant pivots as setbacks, embracing the problem-solving nature of self-employment can lead to both stronger business foundations and deeper self-knowledge about your values, boundaries, and creative evolution.In this episode: Yvonne Rausch @_yvonnerauschFull Show Notes & Resources can be found at makersplaybook.com/podcast-----Find Community member Debi online @curiosibee.artInterested in joining Debi and Yvonne inside of The Community? Learn more about the perks of membership and sign up at: makersplaybook.com/community-----Love this podcast? Support an episode! Click here to learn more. Follow The Maker's Playbook on Instagram @themakersplaybookHave questions about the show or want to say Hi? Email us at: podcast (at) makers-playbook (dot) com

Send us a textCould it be that we've been thinking about this all wrong? That it's not the "real job" on one side of life and the dream of making art full-time on the other, and that eventually, we have to choose? Because when we really look at it, are the most sustainable creative careers, from the artists we admire the most, actually built on either-or decisions? Jenna McNerney's journey through teaching, studio ownership, a few odd jobs in construction and even a hair salon, chronic illness diagnosis, and back to teaching again reveals how adapting to life's curveballs doesn't mean giving up on your dreams. Instead, it means getting strategic about how you pursue them. Sometimes the most rebellious thing you can do isn't quitting your day job, but rather embracing the flexibility to move between worlds as you need to, keeping your hands in clay no matter what life throws your way.In this episode: Jena's Instagram @levelstudioartsFull Show Notes & Resources can be found at makersplaybook.com/podcast-----Find Community member Debi online @curiosibee.artInterested in joining Debi and Jena inside of The Community? Learn more about the perks of membership and sign up at: makersplaybook.com/community-----Love this podcast? Support an episode! Click here to learn more. Follow The Maker's Playbook on Instagram @themakersplaybookHave questions about the show or want to say Hi? Email us at: podcast (at) makers-playbook (dot) com