MSP Breakthrough Episode 6: Building Client Relationships That Make Renewals Easy

CEO at TechRunner IT Dan Komis covers some of his key learnings from the first stage of the pandemic and how it changed his business and relationships with clients. 

MSP Owner and Chief Security Officer at Elevated Technologies, Jason Rorie, shares key breakthrough points on his MSP business journey and covers the importance of developing strong business processes and systems to position your IT business for future growth.

Author, renowned speaker, and pioneer of managed services, Karl Palachuk, offers transformative stories from his past MSP businesses, covers landmark moments that challenged him to do business differently, and his take on the benefits of adding personality to your business. 

Fully Managed VP Shawn Freeman shares the key lessons he learned scaling and guiding his MSP through to a successful exit, and his own transition from the tech guy to the leader his team needed him to be.

Tom talks with OITVoIP CEO and MSP owner Ray Orsini about breaking points, culture and accountability, using fun as your North Star, and putting your team in a position to succeed without you.

Tom talks with former MSP owner, Passportal founder, and now Gradient MSP CEO Colin Knox, and learns what it took for Colin to delegate the technical work, embrace automation, and achieve exponential growth with the help of loyal advocates.