IRS’s Efforts to Improve Customer Service and the Taxpayer Experience

In the wake of the invasion of Ukraine, the United States and its allies responded with wide-ranging sanctions and export controls on Russia. What impact have these actions had on Russia's economy and its war efforts and have sanctions achieved…

The U.S.'s defense budget makes up about half of all federal discretionary spending. But even so, there are billions of dollars in "unfunded priorities" that could impact the military's mission and combat readiness. We'll…

On this special episode of the podcast, we sit down with GAO's Chief Quality Officer Tim Bowling to discuss how GAO protects our fact-based, nonpartisan reputation by ensuring our work is free from partisanship and bias.

On this special episode of the podcast, we sit down with GAO’s Managing Director of Congressional Relations Nikki Clowers to discuss how GAO serves Congress.

After a natural disaster, the Small Business Administration helps homeowners and businesses recover by providing loans. While this funding is important, it is not unlimited. And in some cases, survivors may have received duplicate benefits. How is…

Each year, the federal government spends more than $100 billion on IT systems and cyber-related investments. About 80% of this funding goes to operating and maintaining existing IT, including old systems known as legacy IT. GAO identified several…

The IRS has a long-standing goal of improving its taxpayer services and experiences. But many Americans still struggle to connect with the IRS or report having a bad experience when they do. What is the IRS doing to improve the taxpayers'…

NASA plans to invest billions this year on major projects, including those that would return American astronauts to the moon. For our annual report on NASA. We looked at the status of these projects, including their costs and whether they're on…

Cars, trucks and other vehicles are a major source of emissions that have had serious consequences on air quality and people's health. One study estimates that these emissions will contribute to as many as 18,000 premature deaths in the U.S.…

Under harsh conflict conditions, Ukrainians have struggled to operate nuclear power plants and to secure nuclear and radioactive materials from potentially falling into the wrong hands. As part of the United States's aid to Ukraine, Congress…