Ep. 44 - AI, Quantum Computing, and Cyber Insurance: Transforming Underwriting and Claims - with Keith Bergin

High-tech tools alone can’t manage today’s evolving cyber threats—human insight remains essential.In this episode, host Anthony Hess welcomes Ann Irvine, Chief Data and Analytics Officer at Resilience, who shares why cyber risk management requires more than just the latest tech. Ann explains how Resilience combines technology with hands-on expertise to address complex cyber threats. She emphasizes the value of continuous client partnerships and highlights why a high-touch approach is crucial for mitigating cyber risk in an environment where attackers constantly adapt.You’ll learn:1. Why human insight is essential to effective cyber risk management, beyond what tech can offer2. How data hygiene and diligence in data collection empower informed risk assessments3. Why ongoing partnerships create resilience against cyber threats4. How cyber insurance policies can drive best practices, ensuring organizations meet critical cybersecurity standards5. Why a collective approach to cybersecurity could reduce systemic risks across the industry___________Get in touch with Ann Irvine on LinkedIn: https://www.linkedin.com/in/ann-irvine-b5b39677/___________Details about Resilience:Website: https://www.cyberresilience.comIndustry: Computer and Network SecurityCompany size: 201-500 employeesFounded: 2016___________About the host Anthony Hess:Anthony is passionate about cyber insurance. He is the CEO of Asceris, which supports clients to respond to cyber incidents quickly and effectively. Originally from the US, Anthony now lives in Europe with his wife and two children.Get in touch with Anthony on LinkedIn: https://www.linkedin.com/in/anthonyhess/ or email: [email protected].___________Thanks to our friends at SAWOO for producing this episode with us!

When system failures and AI threats collide, cyber insurance must evolve. Explore the shifting conversations redefining the industry.In this episode, host Anthony Hess speaks with Nadia Hoyte, National Practice Cyber Leader at USI Insurance Services, who brings over 20 years of expertise in shaping the evolving landscape of the industry. Nadia explores why cyber coverage must break free from traditional insurance models, highlighting the need for industry-specific risk assessments and the urgent evolution of business interruption policies to address emerging digital threats.You'll learn:1. Why cyber insurance should be treated as a standalone product for more effective risk coverage2. The importance of industry-specific risk assessments to tailor cyber insurance policies3. How business interruption coverage is evolving to address system failures and third-party risks5. How brokers are stepping up their expertise to better serve clients in the cyber insurance space6. The dual nature of AI as both a risk and a tool in the future of cyber insurance___________Get in touch with Nadia Hoyte on LinkedIn: https://www.linkedin.com/in/nadianhoyte/___________Details about USI Insurance Services:Website: https://www.usi.comIndustry: InsuranceCompany size: 10,001+ employeesHeadquarters: Valhalla, New York Founded: 1994___________About the host Anthony Hess:Anthony is passionate about cyber insurance. He is the CEO of Asceris, which supports clients to respond to cyber incidents quickly and effectively. Originally from the US, Anthony now lives in Europe with his wife and two children.Get in touch with Anthony on LinkedIn: https://www.linkedin.com/in/anthonyhess/ or email: [email protected].___________Thanks to our friends at SAWOO for producing this episode with us! 

What’s slowing down the cyber insurance marketplace, and how can you stay ahead of the curve? Explore how innovative InsurTech solutions are transforming efficiency and growth.In this episode, Jeff Cohen, Senior Vice President at Zywave, discusses the vital role of InsurTech in streamlining the cyber insurance marketplace. The company's leading technology solutions are driving efficiency, unlocking new premium sources, and empowering brokers to better represent cyber coverage. Discover how data-driven strategies and innovative tools are reshaping the landscape for carriers, MGAs, and brokers alike.You'll learn:1. Actionable steps to eliminate inefficiencies and accelerate marketplace growth2. How the evolving marketplace is opening up new cyber premium opportunities3. Key strategies for carriers and MGAs to equip brokers with cutting-edge tools and insights___________Get in touch with Jeff Cohen on LinkedIn: https://www.linkedin.com/in/jeffreymcohen/___________Details about Zywave:Website: https://www.zywave.comIndustry: Software DevelopmentCompany size: 501-1,000 employeesHeadquarters: Milwaukee, WisconsinFounded: 1995___________About the host Anthony Hess:Anthony is passionate about cyber insurance. He is the CEO of Asceris, which supports clients to respond to cyber incidents quickly and effectively. Originally from the US, Anthony now lives in Europe with his wife and two children.Get in touch with Anthony on LinkedIn: https://www.linkedin.com/in/anthonyhess/ or email: [email protected].___________Thanks to our friends at SAWOO for producing this episode with us! 

Discover how cutting-edge reinsurance strategies and public-private collaboration can address the biggest risks in cyber insuranceIn this episode, Oliver Brew, Cyber Practice Leader at Lockton Re, brings 25 years of experience to discuss the evolving cyber insurance landscape. He explores how advancements in technology are shaping the industry, from improving underwriting efficiency to enhancing risk management. The conversation touches on the critical role of public-private partnerships in tackling systemic threats, and how new reinsurance structures are emerging to manage large-scale cyber events. Oliver also shares insights on leadership, team-building, and staying competitive in a rapidly evolving market.You'll learn:1. How technology is being used to refine underwriting and improve risk assessments2. The importance of public-private partnerships to handle systemic risks3. Trends shaping reinsurance and innovative solutions for large-scale cyber threats4. Effective strategies for building and leading multidisciplinary teams in the cyber insurance space5. The ongoing challenge of educating clients about the complexities of cyber insurance___________Get in touch with Oliver Brew on LinkedIn: https://www.linkedin.com/in/oliverbrew/___________Details about Lockton Re:Website: https://global.lockton.com/eu/enIndustry: InsuranceCompany size: 201-500 employeesHeadquarters: New York, United States___________About the host Anthony Hess:Anthony is passionate about cyber insurance. He is the CEO of Asceris, which supports clients to respond to cyber incidents quickly and effectively. Originally from the US, Anthony now lives in Europe with his wife and two children.Get in touch with Anthony on LinkedIn: https://www.linkedin.com/in/anthonyhess/ or email: [email protected].___________Thanks to our friends at SAWOO for producing this episode with us! 

¿Te has preguntado alguna vez cómo difieren las estrategias de seguros cibernéticos entre Bogotá y Berlín? En este episodio de podcast, descubrimos las complejidades culturales que intervienen en los diferentes mercados de seguros cibernéticos.Únete a nosotros mientras Andrea García-Beltrán, Socia y Jefa de Cyber Media y Tecnología Europa en Nirvana, comparte sus conocimientos especializados sobre cómo navegar los complejos terrenos de seguros cibernéticos en Latinoamérica y Europa. Ella habla sobre los desafíos y oportunidades únicos en la adaptación de productos de seguros cibernéticos a los contextos culturales y regulatorios de diversos mercados.Aprenderás:1. Las principales diferencias en seguros cibernéticos entre Latinoamérica y Europa2. Cómo las sutilezas culturales influyen en las estrategias de seguros3. El enfoque de Andrea en la adaptación de productos de seguros a través de mercados4. El papel del liderazgo en contextos de seguros globales5. La creciente representación de mujeres en seguros cibernéticos en diferentes mercados___________Contacta con Andrea en LinkedIn: https://www.linkedin.com/in/andrea-garcia-beltran-89742931/___________Detalles sobre Nirvana:Sitio web: nirvana-uw.comIndustría: SegurosTamaño: 2–10 empleadosAño de fundación: 2017___________Sobre el anfitrión Anthony Hess:Anthony es un apasionado de los seguros cibernéticos. Es el CEO de Asceris, que apoya a los clientes para responder rápidamente y de manera efectiva a incidentes cibernéticos. Originario de los EE. UU., Anthony ahora vive en Europa con su esposa y dos hijos.Contacta con Anthony en LinkedIn: Anthony Hess o por correo electrónico: [email protected]___________Este episodio de podcast también está disponible en inglés. ___________¡Gracias a nuestros amigos de SAWOO por producir este episodio de podcast con nosotros! 

Ever wondered how cyber insurance strategies differ from Bogotá to Berlin? In this episode, we unpack the cultural complexities at play in different cyber insurance markets.Join us as Andrea García-Beltrán, Partner and Head of Cyber Media and Tech Europe at Nirvana, shares her expert insights on navigating the complex cyber insurance terrains of Latin America and Europe. She discusses the unique challenges and opportunities in tailoring cyber insurance products to fit the cultural and regulatory landscapes of diverse markets.You'll learn:1. Key differences in cyber insurance between LatAm and Europe2. How cultural nuances influence insurance strategies3. Andrea’s approach to product adaptation across markets4. The role of leadership in global insurance contexts5. The growing representation of women in cyber insurance in different markets___________Get in touch with Andrea on LinkedIn: https://www.linkedin.com/in/andrea-garcia-beltran-89742931/___________Details about Nirvana:Website: https://www.nirvana-uw.comIndustry: InsuranceSize: 2–10 employeesYear: 2017___________About the host Anthony Hess:Anthony is passionate about cyber insurance. He is the CEO of Asceris, which supports clients to respond to cyber incidents quickly and effectively. Originally from the US, Anthony now lives in Europe with his wife and two children.Get in touch with Anthony on LinkedIn: https://www.linkedin.com/in/anthonyhess/ or email: [email protected]___________Thanks to our friends at SAWOO for producing this episode with us! 

From preventing burnout to mastering communication, learn how to navigate the high-stakes world of breach coaching.In this episode, John Loyal, Partner and Co-chair of the cyber practice at Cipriani & Werner PC, shares his candid insights into the demanding nature of cyber law, the critical importance of creating a work-life balance, and the strategies he employs to prevent burnout among his team. With a focus on effective communication, John also delves into the vital role of preparedness and education for insureds.You'll learn:1. The necessity of maintaining a work-life balance in cyber law2. How leaders can help their team prevent burnout and manage stress in a high-stakes environment3. Key communication techniques for managing stakeholders during cyber incidents4. The role of pre-mitigation services and education in enhancing cyber incident response___________Get in touch with John Loyal on LinkedIn: https://www.linkedin.com/in/john-loyal-66952512/___________Details about Cipriani & Werner PC:Website: https://www.c-wlaw.comIndustry: Law PracticeSize: 201-500 employeesYear: 1985___________About the host Anthony Hess:Anthony is passionate about cyber insurance. He is the CEO of Asceris, which supports clients to respond to cyber incidents quickly and effectively. Originally from the US, Anthony now lives in Europe with his wife and two children.Get in touch with Anthony Hess on LinkedIn: https://www.linkedin.com/in/anthonyhess/___________Thanks to our friends at SAWOO for producing this episode with us! 

AI and quantum computing are revolutionizing underwriting and claims handling.In this episode, Keith Bergin, Vice President of Corporate Claims at Tokio Marine HCC, shares his insights on the transformative impact of AI and quantum computing, emphasizing the crucial role of data in understanding systemic risks and improving underwriting practices. He contrasts traditional and modern claims handling, showcasing how innovative models like Tokio Marine HCC’s bifurcated approach enhance cost management and client relationships. You'll learn:1. Key trends shaping risk transfer in cyber insurance2. The benefits of modern, integrated claims handling approaches3. How AI and quantum computing are revolutionizing underwriting4. The importance of data in managing emerging risks5. Strategies for improving cyber insurance coverage and perception___________Get in touch with Keith Bergin on LinkedIn: https://www.linkedin.com/in/keith-d-bergin/___________Details about Tokio Marine HCC:Website: https://www.tmhcc.comIndustry: InsuranceSize: 1,001-5,000 employees___________About the host Anthony Hess:Anthony is passionate about cyber insurance. He is the CEO of Asceris, which supports clients to respond to cyber incidents quickly and effectively. Originally from the US, Anthony now lives in Europe with his wife and two children.Get in touch with Anthony Hess on LinkedIn: https://www.linkedin.com/in/anthonyhess/___________Thanks to our friends at SAWOO for producing this episode with us! 

Curious about Australia’s cyber insurance market and how it differs from the US and European markets? Here’s your insider’s guide. In this episode, we sit down with Andrew Brett, co-founder and Director of Infosure Insurance, to explore the unique landscape of cyber insurance in Australia. Andrew shares his expertise on navigating Australia's burgeoning market and the importance of establishing strong relationships with managed service providers (MSPs) and cybersecurity industries.You'll learn:1. Insights into the logistical challenges and strategies for operating a cyber insurance business across Australia2. Comparison of the Australian cyber insurance market with the UK and US, and the evolving nature of coverage3. The crucial role of specialized training for brokers and underwriters in the cyber insurance niche4. The essential role of MSPs in delivering comprehensive cyber insurance solutions5. Strategies for positioning a cyber insurance focused broker in a competitive landscape___________Get in touch with Andrew Brett on LinkedIn: https://www.linkedin.com/in/andrew-brett-7b43b5175/___________Details about Infosure Insurance:Website: https://infosure.com.auIndustry: InsuranceSize: 2-10 employees___________About the host Anthony Hess:Anthony is passionate about cyber insurance. He is the CEO of Asceris, which supports clients to respond to cyber incidents quickly and effectively. Originally from the US, Anthony now lives in Europe with his wife and two children.Get in touch with Anthony Hess on LinkedIn: https://www.linkedin.com/in/anthonyhess/___________Thanks to our friends at SAWOO for producing this episode with us! 

Cyber incidents may first seem like a maze without an exit. With the right tools, you can find order in the chaos and get back to where you need to be.Join us for a deep dive into cyber incident response with Stu Panensky, Founding Partner at Pierson Ferdinand LLP, a full services law firm founded in January 2024 – the largest law firm launch in US history. From maintaining attorney-client privilege during cyber claims to mastering the intricacies of ransomware discussions, Stu shares his vast knowledge and experiences.You'll learn:1. Strategies to maximize attorney-client privilege2. The art of communications and negotiations in ransomware incidents3. The role of InsurTech in reshaping cyber insurance4. Managing the complexities of the digital supply chain (fourth-party risks)5. Tailoring legal approaches for diverse industry sectors___________Get in touch with Stu Panensky on LinkedIn: https://www.linkedin.com/in/stu-panensky-713b149/___________Details about Pierson Ferdinand LLP:Website: https://pierferd.comIndustry: Law PracticeSize: 51-200 employeesYear: 2024___________About the host Anthony Hess:Anthony is passionate about cyber insurance. He is the CEO of Asceris, where they enable their clients to respond to cyber incidents quickly and effectively. Anthony is originally from the US, but lives in Europe now with his wife and two children.Get in touch with Anthony Hess on LinkedIn: https://www.linkedin.com/in/anthonyhess/ or email: [email protected]___________Thanks to our friends at SAWOO for producing this episode with us!