Emotionally Charged Leadership with Dina Denham Smith

On this episode of Culture & Compliance Chronicles, Amanda Raad and Nitish Upadhyaya from Ropes & Gray’s Insights Lab, and Richard Bistrong of Front-Line Anti-Bribery, are joined by Nicole Rose, a compliance specialist and creative artist based in Australia who shares her unique insights on how creativity helps solve compliance challenges. Nicole discusses the concept of "moneyballing" in compliance, emphasizing the importance of data-driven, effective controls that add value to the business. She also highlights the significance of humanizing compliance training and making it relevant and engaging for employees. Tune in to explore Nicole's innovative approaches, including her experiences with cultural nuances in compliance and the power of simplicity and relationships in driving compliance success.

On this episode of Culture & Compliance Chronicles, Amanda Raad and Nitish Upadhyaya from Ropes & Gray’s Insights Lab, and Richard Bistrong of Front-Line Anti-Bribery, are joined by Dina Denham Smith, an accomplished leader, executive coach, and author, to discuss her new book, Emotionally Charged: How to Lead in the New World of Work. Dina shares insights on the heightened emotional demands on leaders, strategies for managing emotions in the workplace, and the importance of compassionate detachment. They also explore the concept of emotional contagion and how leaders can balance authenticity with the need to maintain team morale (or “with the need to preserve their own self-care”).

On this episode of Culture & Compliance Chronicles, Nitish Upadhyaya from Ropes & Gray’s Insights Lab and Richard Bistrong of Front-Line Anti-Bribery, are joined by Megan Reitz, founder of Reitz Consulting and an Associate Fellow at Saïd Business School, Oxford University. Megan, a renowned thought leader listed on the Thinkers50 ranking and HR Magazine’s Most Influential list, shares insights from her latest co-authored book, Speak Out, Listen Up: How to Have Conversations That Matter. Megan discusses the relational aspects of speaking up, the importance of creating environments that encourage open dialogue, and practical exercises to enhance listening skills. The conversation reveals stories of how organizations have driven value through speaking out and listening up. This episode is packed with valuable takeaways for compliance officers, HR professionals, and business leaders looking to foster a culture of transparency and innovation. 

On this episode of Culture & Compliance Chronicles, Nitish Upadhyaya from Ropes & Gray’s Insights Lab and Richard Bistrong of Front-Line Anti-Bribery, are joined by Megan Reitz, founder of Reitz Consulting and an Associate Fellow at Saïd Business School, Oxford University. Megan, a renowned thought leader listed on the Thinkers50 ranking and HR Magazine’s Most Influential list, shares insights from her latest co-authored book, Speak Out, Listen Up: How to Have Conversations That Matter. Megan discusses the relational aspects of speaking up, the importance of creating environments that encourage open dialogue, and practical exercises to enhance listening skills. The conversation reveals stories of how organizations have driven value through speaking out and listening up. This episode is packed with valuable takeaways for compliance officers, HR professionals, and business leaders looking to foster a culture of transparency and innovation. 

On this episode of Culture & Compliance Chronicles, Nitish Upadhyaya from Ropes & Gray’s Insights Lab and Richard Bistrong of Front-Line Anti-Bribery, are joined by Tal Freilich, the vice president of group governance, risk and compliance at DKSH. The discussion delves into the complexities of managing compliance across diverse markets, the impact of cultural differences on compliance practices, and the innovative use of AI and data analytics in compliance programs. Tal shares his insights on building trust, fostering open communication, and enabling business operations through effective compliance strategies. Tal notes some great examples of both successful initiatives, and ideas that haven’t worked, embracing the idea of learning from failures.

On this episode of Culture & Compliance Chronicles, Nitish Upadhyaya from Ropes & Gray’s Insights Lab and Richard Bistrong of Front-Line Anti-Bribery, are joined by Letitia Adu-Ampoma, a seasoned compliance professional with extensive experience in designing and implementing ethics and compliance programs across multiple continents. Letitia shares her invaluable insights on the importance of contextualizing and operationalizing global compliance to local cultures. She emphasizes the need for organizations to understand and adapt to cultural nuances, including demographics, linguistic nuances, and technology, to ensure the effectiveness of their compliance programs. Through engaging anecdotes and practical examples, Letitia illustrates how cultural differences can impact compliance outcomes and the importance of localizing training and policies. Tune in to learn how to navigate the complexities of global compliance, the significance of cultural awareness, and strategies for integrating local insights into your compliance framework. 

On this episode of Culture & Compliance Chronicles, Amanda Raad and Nitish Upadhyaya from Ropes & Gray’s Insights Lab, and Richard Bistrong of Front-Line Anti-Bribery, are joined by Danny Mayhew, the global head of organisational justice and smart assurance at Sanofi. Danny shares his unique journey from law enforcement to the corporate world, emphasizing the importance of empathy in investigations and the role of organisational justice in fostering a fair and transparent workplace. They explore how data, behavioral insights, and innovative tools like AI and machine learning are being leveraged to predict and prevent misconduct ensuring a proactive approach to compliance that helps protect and support employees and gets the business on side. 

On this episode of Culture & Compliance Chronicles, Amanda Raad and Nitish Upadhyaya from Ropes & Gray’s Insights Lab, and Richard Bistrong of Front-Line Anti-Bribery, are joined by Katie Daniels, managing director and head of compliance at CPP Investments. Katie shares her journey in using tools such as behavioral science to think differently about compliance challenges. Hear how you can harness the human factor in investigations, learn lessons to be a better partner with business stakeholders, and understand how vulnerability can be a strength. Katie reflects on her most impactful behaviorally-informed compliance interventions (and areas where things didn’t go so well too), as well as factors that influence trust in a compliance team. And no conversation with Katie is complete without delving into the world of theatre and music!   Discover how Katie's innovative thinking and experiences have shaped her approach to compliance, and gain practical tips to rethink your own challenges.

On this episode of Culture & Compliance Chronicles, Amanda Raad and Nitish Upadhyaya from Ropes & Gray’s Insights Lab, are joined by Dr. Brennan Jacoby, a philosopher and founder of Philosophy at Work. Dr. Jacoby joins the conversation from his family's year-long travels across the world, and discusses his work on the philosophy of trust, including sharing his views on how compliance teams can foster trust. Throughout, Dr. Jacoby references exercises that you can do with your teams on everything from trust to attention. The conversation explores the practical application of philosophy in organizations, focusing on critical thinking, curiosity, and ethical decision-making. Dr. Jacoby introduces the concept of Philosophy at Work’s Ethics Lab, a workshop designed to help individuals and teams engage with ethical considerations in a meaningful way. The episode also addresses empathy, effective communication, and relational dynamics.

On this special edition of Culture & Compliance Chronicles, join Ropes & Gray’s Insights Lab’s Director of Behavioral Insights, Nitish Upadhyaya, “live” from the Society of Corporate Compliance & Ethics flagship conference in Grapevine, Texas as he talks to members of the compliance community about culture. This special “fly on the wall” episode was recorded in breaks during the conference, with the aim of understanding how compliance professionals are seeing culture manifest in their day-to-day work and how they are harnessing it to achieve better outcomes for their organizations. Learn how people are defining culture and how voices from the industry are hoping to use culture to supercharge their programs.