Unconstrained Conversations – An IDeaS Podcast

IDeaS

For hoteliers. By hoteliers. Unconstrained Conversations is the hospitality industry’s collaboration point for real-world stories and actionable advice in revenue management, total profit optimization and driving a connected commercial organization. We'll uncover experiences and hear real-life examples from some of the world’s most creative hotel industry thought leaders.

59 Episoden

Episode 58: The Evolving Role of the Revenue Manager - How Crisis Breeds Opportunity (Sherri Kimes)
1.7.2021
20:24
Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ Klaus Kohlmayr speaks with Sherri Kimes, the emeritus professor of operations management at the School of Hotel Administration at Cornell University. Sherri specializes in revenue management and has been named the school's graduate teacher of the year three times, and was awarded the Menschel Distinguished Teaching Fellowship by Cornell University in 2014. In this episode the duo discuss: How the world of revenue management has changed due to the COVID-19 crisis The unprecedented innovation and resilience of the hospitality industry Why now is such a great time to begin a career in hospitality, more specifically, revenue management Here is the Impact of Covid on the Hotel Industry study that Sherri references in the episode. Please subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this episode useful. Please consider leaving us a review wherever you listen to this podcast. If you are an expert in hospitality, revenue management, pricing or commercial leadership and want to join Klaus Kohlmayr for an unconstrained conversation on this podcast, please reach out to him on LinkedIn.
Episode 57: The Evolving Needs of Revenue Management Support
24.6.2021
23:32
Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ Klaus Kohlmayr speaks with Liz Willatts, director of IDeaS’ global client relationship management (CRM) team. With many markets reopening, the CRM team has been busy helping our 15,000+ clients adapt to the ongoing rollercoaster of changes. In this episode, Liz shares:Which industry changes are temporary vs. which are here to stayHow IDeaS has supported clients through these challenging timesAdvice for future revenue leadersPlease subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this episode useful. Please consider leaving us a review wherever you listen to this podcast. If you are an expert in hospitality, revenue management, pricing or commercial leadership and want to join Klaus Kohlmayr for an unconstrained conversation on this podcast, please reach out to him on LinkedIn.
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Episode 56: Preparing for the Guest of the Future (with Anand Jindal of Wharf Hotels)
17.6.2021
25:00
Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Anand Jindal, group director, revenue management & distribution at Wharf Hotels. The duo discuss:The emerging role of the revenue leaderThe concept of “Intellectual Humility”Preparing for the guest of the futureAdvice for tomorrow’s revenue leadersPlease subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this episode useful. Please consider leaving us a review wherever you listen to this podcast.If you are an expert in hospitality, revenue management, pricing or commercial leadership and want to join Klaus Kohlmayr for an unconstrained conversation on this podcast, please reach out to him on LinkedIn.
Episode 55: A Look at China’s Hospitality Industry (with Jack Widagdo of Six Senses)
10.6.2021
26:29
Welcome back to the Unconstrained Conversations podcast! In anticipation of our second Hospitality Tech Hub live event focused on the Asia-Pacific region next week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Jack Widagdo, general manager of Six Senses Qing Cheng Mountain located in Chengdu, China. Jack and his team are achieving record performance by focusing on their domestic drive to market, maintaining the exceptional service Six Senses is known for while optimizing ADR from the surge in demand. Other topics discussed include:The necessity of learning to work smarter to accommodate for drastic talent shortageHow constant communication between forecast and operations is criticalChanging travel trends in ChinaAdvice for future hospitality leadersThanks for listening and be sure to join us for our Hospitality Tech Hub: APAC Forum on June 17th. Register HERE.Please subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this episode useful. Please consider leaving us a review wherever you listen to this podcast.If you are an expert in hospitality, revenue management, pricing or commercial leadership and want to join Klaus Kohlmayr for an unconstrained conversation on this podcast, please reach out to him on LinkedIn.
Episode 54: Career Advice from the Field for Aspiring Revenue Leaders – Part 1
3.6.2021
19:48
Welcome back to the Unconstrained Conversations podcast! This week, we are excited to share a special episode with you. At IDeaS, we’ve always been passionate about supporting educational opportunities for future generations of revenue leaders. We offer academic scholarships, free Revenue Management Foundations courses, and work closely with related educational programs around the world. We are also in the running for being named a Top Internship Program in WayUp’s Top 100 Internship Programs List for the third year in a row.In honor of our dedication to educational development, we compiled some of the best career advice from our past podcast guests in this episode. The hospitality leaders sharing their advice include:Dave Roberts, faculty at Cornell (Ep. 21: Removing the Emotion – Post-COVID Revenue Leadership)Isaac Collazo, VP of analytics at STR (Ep. 25: Getting Dirty with Data)Claudia Infante, VP of revenue strategy at Margaritaville (Ep. 30: Taking Risks to Find New Opportunities with Margaritaville)Karishma Singh, area director – finance & revenue management (North Area) at The Indian Hotels Company Limited (IHCL) (Ep 38: The State of Indian Hospitality & Resetting Your Business)Steve Green, principal sales specialist for IDeaS’ emerging innovations (Ep. 39: Emerging Innovations in Revenue Management—and Beyond!)Ben Thomas, chief commercial officer at Penta Hotels (Ep. 42: A Recipe for Commercial Success – Ben Thomas, Penta Hotels)Heidi Albignac, VP of client operations at IDeaS (Ep. 43 Black Swan Events – How to Overcome the Unexpected)Please subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this episode useful. Please consider leaving us a review wherever you listen to this podcast.
Episode 53: How Digitization, Personalization & Merchandising Impact Hotels of the Future (with Frank Trampert)
27.5.2021
28:46
Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Frank Trampert, managing director of Sabre Hospitality. Coming to you directly from the 2021 Hotel Revenue Forum, Klaus and Frank discuss how digitization, personalization, and merchandising impact the future of hospitality. Please subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this episode useful. Please consider leaving us a review wherever you listen to this podcast.If you are an expert in hospitality, revenue management, pricing or commercial leadership and want to join Klaus Kohlmayr for an unconstrained conversation on this podcast, please reach out to him on LinkedIn.
Episode 52: What should we revenue manage—a guest, a service or a space? (with Richard Valtr)
20.5.2021
25:22
Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Richard Valtr, founder of Mews. Klaus was intrigued about having this conversation after reading Richard’s PhocusWire article: “Under the sheets – optimize your hotel to maximize revenue”. In this conversation Richard advocates for completely challenging the notion of what and who the hotel industry is selling and talks about revenue managing the guest vs. the rooms. Please subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this episode useful. Please consider leaving us a review wherever you listen to this podcast. If you are an expert in hospitality, revenue management, pricing or commercial leadership and want to join Klaus Kohlmayr for an unconstrained conversation on this podcast, please reach out to him on LinkedIn.
Episode 51: Preparing for the Travel & Hospitality Renaissance with Chris Green
13.5.2021
25:00
Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Chris Green, president and CEO of Chesapeake Hospitality, a third-party hotel management company.In this episode, Chris shares his perspective on the post-pandemic renaissance in the hospitality industry and how revenue management drives the competitive advantage. Chris also shares his powerful insights for future revenue leaders joining an industry during a downturn. Please subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this episode useful. Please consider leaving us a review wherever you listen to this podcast. If you are an expert in hospitality, revenue management, pricing or commercial leadership and want to join Klaus Kohlmayr for an unconstrained conversation on this podcast, please reach out to him on LinkedIn.
Episode 50: Convergence & COVID with Max Starkov
29.4.2021
39:12
Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Max Starkov, an industry consultant with over 20 years of experience in hospitality technology and digital marketing. Max shares some strong opinions on the current state of the industry and what it will take for hotels to thrive in the future.Topics discussed include:Why hospitality is currently providing a “subpar home away from home”How COVID has accelerated digital transformation by 10 yearsThe best way to invest in your property on a limited budgetThe importance of long-term thinkingHow the biggest winners from the pandemic are the OTAs Advice for future revenue leadersPlease subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this episode useful. Please consider leaving us a review wherever you listen to this podcast.
Episode 49: How Revenue Management has Changed for the Better with Nele Neirynck – Accor
22.4.2021
21:45
Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Nele Neirynck, vice president of revenue management strategy, pricing and systems at Accor Hotels. Nele shares her perspectives on the changing role of revenue management and how the pandemic has transformed it for the better.Other topics discussed include:How global companies are planning for the coming travel reboundWhy hospitality is still the best industry to be employed inNecessary skills for future revenue leaders to possessPlease subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this episode useful. Please consider leaving us a review wherever you listen to this podcast.

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Unconstrained Conversations – An IDeaS Podcast

IDeaS

59 Episoden

Episode 58: The Evolving Role of the Revenue Manager - How Crisis Breeds Opportunity (Sherri Kimes)

Episode 57: The Evolving Needs of Revenue Management Support

Episode 56: Preparing for the Guest of the Future (with Anand Jindal of Wharf Hotels)

Episode 55: A Look at China’s Hospitality Industry (with Jack Widagdo of Six Senses)

Episode 54: Career Advice from the Field for Aspiring Revenue Leaders – Part 1

Episode 53: How Digitization, Personalization & Merchandising Impact Hotels of the Future (with Frank Trampert)

Episode 52: What should we revenue manage—a guest, a service or a space? (with Richard Valtr)

Episode 51: Preparing for the Travel & Hospitality Renaissance with Chris Green

Episode 50: Convergence & COVID with Max Starkov

Episode 49: How Revenue Management has Changed for the Better with Nele Neirynck – Accor

Episode 52: What should we revenue manage—a guest, a service or a space? (with Richard Valtr)