The People and Culture Success Show

In today’s constantly changing business landscape, no industry can afford to become complacent with their leadership and culture practices. In this enlightening episode of The People and Culture Success Show, host Corina Walsh sits down with Tom Hickey, the CEO of Wedgwood Insurance. Tom shares his personal journey in the insurance brokerage industry, detailing how he got started and the key influences that shaped his leadership style. He also dives into the evolution of the industry, particularly in terms of talent attraction, workplace culture, and leadership.  Tom discusses the importance of cultivating a positive workplace culture and shares his strategies for attracting and retaining top talent in a highly competitive industry. Exploring the role of mentors in his career, Tom offers insights into how his company prepares for change. Whether you're in the insurance industry or simply interested in effective leadership and workplace culture, this episode is packed with valuable insights and practical advice. In this episode Corina and Tom discuss: • The importance of developing a leadership philosophy: Tom’s evolving leadership philosophy and the key influences behind it including the importance of leading by example. • The impact of mentors on Tom's career and the lessons learned from them. • Industry Changes: Significant changes in the insurance brokerage industry concerning talent attraction, culture, and leadership. • Workplace Culture: Strategies Tom uses to cultivate a positive workplace culture and its importance. • Talent Attraction and Retention: How Tom’s company attracts and retains top talent in a competitive industry. • Emerging Leaders: Strategies for selecting and developing emerging leaders within the organization. Tom's Company Website: https://wedgwoodinsurance.com/

The demands and expectations on managers have increased dramatically since the pandemic. In this episode of the People and Culture Success Show, we delve into the often-overlooked world of middle management. From the challenges they face to the indispensable role they play; we shine a spotlight on these unsung heroes of organizations. Middle managers are indispensable to organizational success, yet their value often goes unnoticed. Drawing insights from research and industry trends, host Corina Walsh highlights how middle managers serve as the vital link between executive strategy and frontline performance. From connecting high-level vision to daily operations to navigating complex interpersonal dynamics, middle managers play a pivotal role in fueling productivity and achieving better financial outcomes. In this insightful episode, we delve deep into: • What a ‘day in the life’ of today’s middle manager looks like. • The challenges and pressures facing middle managers. • Clarifying the role of middle managers and the findings from research highlighting the significant contributions of middle managers to revenue and overall success. • Why viewing middle managers as expendable is a mistake. • Analyzing the repercussions of cutting middle management positions, citing real-world examples like Meta (formerly Facebook) and Google. • Exploring the intricate balance middle managers must maintain as both leaders and followers and the role conflict experienced by middle managers. • Essential areas of leadership training for middle managers, from team building to emotional intelligence. If you are a middle manager, Corina encourages you to embrace your leadership journey with confidence and champion your own development. You can find additional resources here: https://shiftpd.com/how-middle-management-development-drives-business-success/ Click here to book a call for further support in empowering middle managers: https://shiftpd.com/contact-us/

An effective recruitment and onboarding strategy is essential for all companies that want to attract and retain top talent. Onboarding will help an employee acclimate to their new environment, reduce attrition, and increase employee engagement. Fast-growth technology companies often hire skilled employees on a contractual basis making an effective and efficient onboarding process a critical element of productivity. In this episode of The People and Culture Success Show host Corina Walsh is joined by Claire Stroh, Manager of Managed Talent Services at Lighthouse Technology Services. Claire brings a wealth of experience in recruitment and onboarding in the tech industry. They discuss how companies can create positive candidate experiences, the evolving landscape of onboarding in hybrid and remote work environments, and much more. Claire provides insights that can transform your approach to talent acquisition and management. Corina and Claire discuss: • How small and medium-sized businesses can benefit from working with Lighthouse Technology Services to attract and retain top-tier talent in the tech sector. • Crafting a Positive Candidate Experience: Key steps to ensure a positive candidate experience. • The Significance of Onboarding in Today's Work Environment: The new dimensions of onboarding to meet the needs of a dispersed workforce. • Onboarding Contract Employees: Contract or fractional talent is becoming more prevalent. Claire offers tips for ensuring a smooth transition, even when candidates are expected to hit the ground running. • Strategies for Tech Companies to Attract Top Talent: Valuable insights into how technology firms can position themselves as desirable employers and attract top-notch professionals. • Recruitment Challenges in the Tech Industry: Common hurdles and strategies for overcoming them, including navigating skill shortages. From prioritizing candidate experience to adapting onboarding processes for remote work, there's much to consider in the realm of talent acquisition and management. Claire Stroh can be reached at: https://www.lhtservices.com/ Tune in to the next episode of The People and Culture Success Show for more thought-provoking discussions and expert insights.

Workplace culture is often defined as ‘how we do things around here’. But is it better for a company to allow culture to develop organically, or should start-ups be more intentional with culture-building? This is just one of the questions we will attempt to answer in the latest episode of The People and Culture Success Show. In this episode, we dive deep into the world of remote work culture with our special guest, Joe Teo, CEO of Hey Orca, a social media scheduler that helps teams get their jobs done faster, together. Joe shares invaluable insights and strategies for building and maintaining a thriving remote work culture. Corina and Joe discuss: Intentional Culture Building: Why culture requires deliberate effort and direction-setting from leadership. What Makes Your Company Unique: Embrace the quirks and unique aspects of company culture to foster a sense of belonging and cohesion among team members. Authentic Leadership: The significance of authenticity and intentionality in leadership, especially on social media platforms like LinkedIn. Lessons Learned: Reflecting on his journey as a young manager, Joe shares valuable lessons learned and how finding the right balance is a continuous learning process. Remote Work Strategies: Joe provides insights into Hey Orca's remote work strategy, emphasizing trust, outcome-based management, and investment in employee experiences. Join us as we explore the evolving landscape of remote work culture and discover actionable strategies for cultivating a thriving and inclusive remote workforce. Joe Teo can be found on Linkedin: https://ca.linkedin.com/in/josephteols Hey Orca: https://www.heyorca.com/

According to a Myers-Briggs study, managers spend 4 hours a week on conflict and an employee can average 2.8 hours per week on conflict. In most workplaces in Canada and the U.S., it is not a matter of if you will have to deal with workplace conflict but a matter of when. Unresolved conflict and disputes are a drain on the mental health of employees and managers. Productivity and employee engagement are also at risk when interpersonal issues are ignored or overlooked. With effective resources and training however, conflict can be an opportunity for innovation and stronger relationships. In this episode of The People and Culture Success Show, we delve into the intricacies of workplace conflict resolution with seasoned mediator and workplace conflict specialist, Sarah Albo of Novel HR. Sarah brings a wealth of experience in facilitating constructive dialogue and fostering resolution in the workplace. In our conversation we uncover valuable insights into navigating conflicts and promoting a harmonious work environment. Corina and Sarah demystify conflict in the workplace including:   • Understanding conflict's relevance including the importance of recognizing how conflicts impact organizational outcomes. • The tangible advantages that stem from employees actively resolving conflicts. • Collaborative resolution strategies with an emphasis on the value of working together to identify root causes and find mutually beneficial solutions. • How managers and organizations can empower employees to address conflicts constructively. • A reflection on the transformative potential of proactive conflict resolution strategies. Tune in to The People and Culture Success Show for more insightful discussions on leadership, teamwork, and fostering a thriving organizational culture. Thank you for joining us! Sarah Albo can be reached at novelhr.ca or follow her on Instagram and LinkedIn.

For many years the role of Human Resources was viewed as an administrative arm in an organization. A position that was necessary but not always valued. Today, People and Culture professionals are more likely to have a seat at the table where decisions are made but can still face challenges with moving key people strategies forward. The relationship between the CEO and a Chief People Officer (CPO) will play a key role in shaping culture in a start-up where change is constant, and chaos is the norm. In this episode of The People and Culture Success Show, we delve into the transformative power of the CEO-CPO relationship in startups. Our guest, Cerys Cook, Chief People Officer at Swift Medical, shares insights into the crucial role of this dynamic duo in shaping organizational culture and driving business growth. In this episode, Corina and Cerys discuss: Cerys’s experience working in startups and traditional corporate settings. The importance of CEO-CPO alignment. The impact of the CEO-CPO relationship on organizational culture and talent management. Aligning people strategy with business goals. Why it is important to move away from viewing HR as an isolated function to a strategic partner across all business functions. The implementation of an agile goal framework to adapt to rapid changes in the startup landscape. Establishing trust and transparency between the CEO and CPO in any organization. Listen in as this episode takes a deep dive into the enduring impact of the CEO-CPO partnership in fostering innovation, resilience, and a people-centric approach to organizational success. Cerys Cook can be reached on LinkedIn by searching for Cerys Cook or you can email her at [email protected]. Join us for future episodes as we continue to explore the intersection of people, culture, and success in today's dynamic business environment. Thank you for tuning in to The People and Culture Success Show.

As the People and Culture industry evolves, it is essential for professionals working in the industry to nurture self-awareness and personal growth. Adapting to change while maintaining resilience hinges on our capacity to evolve personally. Join us in this insightful episode of The People and Culture Success Show as we dive deep into the world of People & Culture with Adrienne Barnard, SVP of People Operations & Experience at Mainstay. With over a decade in the field, Adrienne shares her invaluable experiences, challenges, and strategies that have shaped her career. Adrienne emphasizes the vital link between personal growth and professional adaptability and shares stories about her evolution to becoming ‘unapologetic’. In this episode of The People and Culture Success Show Corina and Adrienne discuss: The evolution of People and Culture: Adrienne reflects on the industry's transformation over the years, highlighting the evolving role of People & Culture within organizations. Early Career Challenges: She candidly discusses the hurdles encountered at the start of her career and how she navigated through them, offering insights into resilience and growth. Gaining Buy-In & Investment: Strategies and tactics for aligning other leaders with P&C initiatives are explored, emphasizing the importance of obtaining buy-in and fostering collaboration. Personal Evolution: Adrienne's journey of self-discovery and its significance in her professional success, and the importance of self-awareness in the field. Self-Coaching & Growth: Thoughts on the role of self-coaching in personal and professional development, shedding light on its impact on a professional journey. Strategic Moves for P&C Professionals: Adrienne shares actionable 'power moves' vital for navigating the complex landscape of People & Culture, offering valuable advice to fellow professionals. Get ready for a captivating conversation filled with career insights, strategies for success, and invaluable wisdom gained from over a decade in the field. Adrienne Barnard can be reached on Linkedin: https://www.linkedin.com/in/adrienne-barnard-a82aab1/

Have you ever felt you were ready to take on a bigger role at work, but you weren’t sure how to get there? Should you ask for a promotion? Should you let your efforts speak for themselves and wait until your hard work gets noticed? Stacy Mayer is one of North America’s most highly sought-after executive coaches and promotion strategists for women and she has all the answers to the questions women have about getting promoted. In this episode of the People and Culture Success Show, we delve into an empowering conversation with Executive Leadership Coach Stacy Mayer. Stacy is on a mission to double the number of women promoted to the executive suite each year worldwide. In her conversation with host Corina Walsh, Stacy shares her top strategies and insights that can help female professionals move up and get ahead. Get ready for a power-packed episode where Corina Walsh and Stacy dive into essential strategies and insights for women aiming for leadership positions including:   How to snag that promotion.  Why companies need to promote more women. The link between company culture and women in leadership.   Keeping high-performing women in leadership. Tips to be primed for when opportunity knocks. Tune in to gain actionable advice and inspiration for both aspiring female leaders and organizations committed to fostering gender equity in their leadership teams. Stacy Mayer can be reached on LinkedIn and through her website, book and podcast: https://www.stacymayer.com/podcast/ https://www.stacymayer.com/book/

In this episode, host Corina Walsh, takes listeners on a dive deep into the heart of workplace culture and its pivotal role in an organization's success. The famous saying that "culture eats strategy for breakfast" gets a fresh perspective as Corina argues that culture is not just an accompaniment to strategy but is, in fact, the strategy itself. Corina shares two distinct encounters she had with companies during her recent vacation, illustrating how workplace culture can be the defining factor in a company's success or struggles. This episode will inspire managers and companies to take a closer look at their own company culture and ensure it aligns with company goals and values. Topics discussed in this episode: Why it is essential to embody and demonstrate values daily to succeed and stand out in today's competitive business landscape. The vital connection between the employee experience and the customer experience, and the role of workplace culture in fostering success. How to make values a daily reality rather than wall decor. What really drives workplace culture – is it top-down or bottom-up? How to diagnose and repair workplace culture, based on Gallup's research, and Corina’s experience. Practical strategies for building and maintaining a thriving workplace culture, including continuous evaluation, action-oriented values, leadership alignment, and regular culture audits. Corina’s book can be purchased online where books are sold or directly from her website: https://shiftpd.com/book-the-engaged-employee-blueprint/

In today's dynamic workplace, the People and Culture role must adapt to the evolving needs of both managers and employees. Staying attuned to these shifts is essential for success in this role. In this insightful episode of The People and Culture Success Show, host Corina Walsh will delve into the world of HR and People Operations with JaNaye Norman-Halligan, a Senior People Operations Professional and HR Consultant. With her vast experience in scaling global organizations and championing people-first approaches, JaNaye offers candid insights that can transform your understanding of authentic employee experiences. In her candid conversation with Corina, JaNaye is clear about what is working and not working within the People and Culture role, the importance of radical transparency, and how leaders can create an environment that is safe for employees to speak up. In this episode of The People and Culture Success Show Corina and JaNaye discuss: The highs and lows of the People and Culture role. Strategies to be successful in a People and Culture role. Why it is not the job of just People and Culture to change the workplace culture in any organization. Nurturing accountability and transparency to foster a positive workplace culture. Strategies and tools to help employees feel safe to speak up in their workplace. The future of the People and Culture role. Remote Work's Impact on Racial Equity. Golden Nuggets for Aspiring People and Culture Professionals. JaNaye Norman-Halligan can be reached through her profile on LinkedIn.