LTC Heroes - A podcast on Long Term Care, Senior Living, Senior Care & Skilled Nursing Facilities

In this episode, we have a thought-provoking conversation with Jill Vitale-Aussem, President and CEO of Christian Living Communities. Jill provides a refreshing perspective on senior living. She shares her insights on redefining the approach toward aging and senior care, with a specific focus on dignity, purpose and the well-being of residents. Key Takeaways: (03:16) Discovering your passion can significantly influence your career path and professional journey. (10:12) Jill’s journey to leadership in the senior living industry is driven by a passion for transformative change. (17:33) Embracing life’s ‘bright spots,’ or small victories, is crucial, especially during challenging times. (26:57) The importance of meaningful engagement and relationship-building in senior living communities is paramount. (33:28) Overcoming systemic challenges in senior care requires deep introspection, breaking molds and rethinking paradigms. (42:02) The hospitality model in senior living has its flaws; meaningfulness and purpose are crucial. (57:51) Transformative change involves shifting perceptions about aging and reframing approaches to senior living. Resources Mentioned: Jill Vitale-Aussem - https://www.linkedin.com/in/jill-vitale-aussem/ Christian Living Communities - https://www.linkedin.com/company/christian-living-communities/ The Eden Alternative - https://www.edenalt.org/ Being Mortal by | Atul Gawande - https://atulgawande.com/book/being-mortal/ We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community. Sponsored by Experience.Care This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.   Your profitability is our priority and your compliance, our cause. Since 1969. Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care. #seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Claudia Blumenstock, Founder and CEO at Copernicus. Key Takeaways: (1:04) Feedback from staff and leaders on challenges they face. (3:29) The need for leadership training at all levels of the organization. (6:55) Addressing communication challenges among leaders and staff. (7:47) Strategies for improving communication skills. (11:08) Unique recruitment approaches, including hiring for personality fit. (12:22) Challenges faced by leaders who are constantly putting out fires. (15:57) The importance of involving staff in the interview process. (17:11) The need for courageous decision-making and spending money to address turnover. (21:38) The importance of transparency in leadership. (28:26) Reflecting on personal fears and transparency. Resources Mentioned: Copernicus Inc. We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community. Sponsored by Experience.Care This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.   Your profitability is our priority and your compliance, our cause. Since 1969. Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care. #seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Christina Devlin, Corporate Director of Rehabilitation at AbleHearts*.  Topics discussed include: - Her role as Corporate Director of Rehabilitation at AbleHearts. - Her reasons for attending the Florida Health Care Association convention and her passion for the industry. - The importance of in-house therapy programs and the growth of this model in the healthcare industry. - Her personal connection to the motto “Love without limits, safety first, family always” and the role of family in her life. - Challenges in the healthcare industry, particularly related to workforce shortages and finding clinicians dedicated to geriatric care. - Professional challenges, including the impact of PDPM (Patient-Driven Payment Model) on therapy departments. - Christina's favorite aspects of her job, including making a difference and collaborating with talented leaders in the industry. Resources Mentioned: Christina Devlin - https://www.linkedin.com/in/christina-devlin-33a7a1a1/ AbleHearts - https://www.linkedin.com/company/ablehearts-consulting-services/ We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community. Sponsored by Experience.Care This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees. Your profitability is our priority and your compliance, our cause. Since 1969. Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care. *Since recording the interview, Christina Devlin has moved to Aston Health Consulting Services, where she is VP of Therapy Services. #seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Jennifer Swain, VP of Clinical Reimbursement at AbleHearts*. Topics discussed include: -  Jennifer’s introduction to long-term care and her journey in the healthcare field. - Volunteering experiences, including working in skilled nursing and emergency areas. - Jennifer’s transition into long-term care after working in the hospital’s ICU. - Wanting a more meaningful role in patient care. - Embracing the culture of long-term care and recommitting to the field. - Honoring her roots and her reasons for becoming a nurse. - The unique experience of being pregnant while working in long-term care. - Encouraging young people to consider careers in long-term care. - The 24/7 nature of long-term care and the need for continuous compassion and care. Jennifer Swain - https://www.linkedin.com/in/jennifer-swain-4a09b7126/ We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community. Sponsored by Experience.Care This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.   Your profitability is our priority and your compliance, our cause. Since 1969. Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.  *Since recording the interview, Jennifer Swain has moved to Aston Health Consulting Services, where she is VP of Clinical Reimbursement. #seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Brittney Tyler, Senior Executive Director at Apopka Health & Rehabilitation Center. Topics discussed include: -  Brittney’s passion for long-term care and her role as a servant leader. - Her initial interest in nursing and her mother’s influence.  - The importance of making a difference in the community, impacting the industry and engaging with younger generations interested in healthcare administration. - Her role in healthcare policies, lobbying and advocating for the industry.  - Taking on challenging facilities, building positive cultures and making meaningful connections with staff and residents. - The importance of educating decision-makers about the daily challenges in long-term care. - Her sources of information, which include social media, networking, reading and staying up-to-date on industry changes. - Setting a positive tone in her interactions with staff through morning meetings, affirmations and maintaining an energetic attitude. Resources mentioned: Brittney Tyler - https://www.linkedin.com/in/brittney-tyler-nha-mba-aa2792b2/ Apopka Health and Rehabilitation Center - https://www.ablehearts.org/communities/apopka-health-and-rehabilitation-center/ We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community. Sponsored by Experience.Care This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees. Your profitability is our priority and your compliance, our cause. Since 1969. Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care. #seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Liz Borer, Chief Nursing Officer at Millennial Healthcare Services. Topics discussed include: -  Liz’s role. - The nickname "Covid Queen" and Liz’s response to the challenges of the pandemic. - Organizational challenges in the last year and future focuses. - Liz’s unconventional entry into long-term care and nursing. - Working with the geriatric population and lessons learned. - Liz’s passionate leadership style and fostering connection and vulnerability. - The origins of Liz’s passion and empathy. - The impactful conference experience and emotional connections. - The importance of sharing best practices and collaboration. Resources mentioned: Liz Borer - https://www.linkedin.com/in/liz-borer-87b1b537/ Millennial Healthcare Services - https://www.millennialhcs.com/ We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community. Sponsored by Experience.Care This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.   Your profitability is our priority and your compliance, our cause. Since 1969. Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care. #seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Mikki Meer, Regional Vice President of Operations at Clear Choice Health Care Topics discussed include: -  Mikki’s journey from being a social worker with a passion for gerontology to her dedicated career in long-term care. - Her early exposure to long-term care through her mother, an RN in nursing homes. - Making a positive impact on people’s lives, be it residents, staff, visitors or vendors. - The significance of making a difference in both individual lives and the broader community within long-term care. - The chance to connect with and learn from remarkable individuals. - Viewing operations as an opportunity for continuous learning and diversity. - Surrounding herself with individuals she cares about, personally and professionally. Resources mentioned: Mikki Meer - https://www.linkedin.com/in/mikki-meer-4b697762/ Clear Choice Health Care - https://www.linkedin.com/company/clear-choice-health-care/ Clear Choice Health Care | Website - http://clearchoicehc.com/ We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community. Sponsored by Experience.Care This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.  Your profitability is our priority and your compliance, our cause. Since 1969. Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care. #seniorliving #longtermcare #seniors #seniorcare

On this episode, guest host Jalene Carpenter speaks to Peter Murphy Lewis, Vice President of Marketing at Experience Care, Podcast Host of LTC Heroes and Television Host of Aqui Te Las Traigo Peter, in the first-ever LTC Heroes takeover. Topics discussed include: -  Peter’s diverse background as the founder of LTC Heroes, a docu-series host and VP of Marketing at Experience Care. - Peter’s CNA role, which deeply impacted him and prompted his passion for long-term care. - The upcoming Innovation Summit, themed “Forces of Change: The Future of Work.”  - His keynote, “From Good to Unforgettable,” focuses on personal branding and its significance in building strong connections and advancing the long-term care sector. - His podcasting approach, which includes anecdotes of how he surprises guests with personal insights, emphasizing the importance of personal connections in long-term care. - Peter’s motivation to contribute, which extends beyond work. - His excitement for his opportunity with the unique long-term care community in Nebraska. Resources mentioned: Jalene Carpenter - https://www.linkedin.com/in/jalenecarpenter/ Peter Murphy Lewis - https://www.linkedin.com/in/petermurphylewis/ LTC Heroes - https://www.linkedin.com/company/ltc-heroes/ Experience Care - https://experience.care/ Aquí Te Las Traigo Peter - https://www.aquitelastraigopeter.com/ We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us, and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community. Sponsored by Experience.Care This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees. Your profitability is our priority and your compliance, our cause. Since 1969. Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care. #seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Zechariah Legendary, Nursing Home Administrator at Lion Care Services.   Topics discussed include: - Zechariah's journey into long-term care, inspired by his mentors and personal experiences. - Focusing on leading by example and staying calm amid chaos. - The role of vulnerability in leadership, influenced by Zechariah's mother and grandmother. - A chance encounter that led Zechariah to pursue a career in Long-Term Care Administration. - The profound sense of purpose in his work — turning colleagues and residents into family. - His multifaceted role — a combination of social worker, firefighter, accountant and more. - Embracing challenges and growth within the chaos of long-term care. - The value of chaos as a catalyst for personal and professional development. - Zechariah's thirst for challenges, high-stress situations and meeting new people. - His dedication to supporting team members in achieving their goals. We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community. This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.   Your profitability is our priority and your compliance, our cause. Since 1969. Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care. #seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Julie Morris, Board of Directors Sr. Vice President at Florida Health Care Association. Topics discussed include: - Julie’s 18-year involvement in the association and her journey to becoming Senior VP. - Expanding the conference to include various disciplines that support the industry. - The importance of continuous learning and education at the conference, particularly related to clinical reimbursement and therapy services. - Influence and guidance from mentors and administrators in Julie’s career. - The impact of her family’s involvement in the industry on her decision to become an administrator. - Servant leadership and the value of providing compassionate care. - Personal loss and how those in the industry support one another during difficult times. - The significance of caring for loved ones even after they pass away, and the importance of showing respect and love to families. - The sense of unity and camaraderie among conference attendees, where they set aside company affiliations to connect and enjoy shared passions. Resources mentioned: FHCA | Website - https://www.fhca.org/ FHCA - https://www.linkedin.com/company/floridahealthcareassociation/ Julie Morris - https://www.linkedin.com/in/julie-morris-lnha-1b822227/ We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community. This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees. Your profitability is our priority and your compliance, our cause. Since 1969. Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.  Sponsored by Experience.Care #seniorliving #longtermcare #seniors #seniorcare