The Right Kind of Wrong with Amy Edmondson

In this episode of the HR Leaders Podcast, I was joined by acclaimed Harvard Business School Professor Amy C. Edmondson. Amy's latest research and book, "The Right Kind of Wrong: The Science of Failing Well," examines a topic most business leaders shy away from - how to productively learn from our failures and mistakes.

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Episode highlights

00:00 - What you will learn

01:42 - Why study organizational failure?

02:38 - Learning from mistakes is essential

04:23 - The different types of failures

05:33 - What makes a "good" failure?

07:16 - How errors often have multiple causes

08:22 - Learn from complex failures by speaking up

09:21 - Practices to prevent complex failures

13:19 - Chris' story of innovating in silence

15:24 - Why the stigma around failure

16:15 - Successful people fail more

17:20 - Hiring those comfortable with failure

18:35 - Growth mindset from sports/military

19:24 - How schools instils binary pass/fail mindset

20:49 - Reframing failure as getting better

22:02 - Not all failures are alike

22:43 - Differentiating mistakes and failures

24:01 - Most successful companies fail more

25:09 - Need for psychological safety

25:58 - Discomfort enables growth

26:49 - Biggest misconception about failure

27:55 - Amy's current and future research

29:00 - Practical steps for organizations

29:46 - Link to employee experience

About HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society.

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