Healthcare Interior Design 2.0

"There’s a great saying among the neurodivergent community. If you've met one person with autism, you've met one person with autism." -Kati Peditto on The Healthcare Interior Design 2.0 Meet Dr. Kati Peditto, an environmental psychologist and Senior Design Researcher at DLR Group who's transforming how we think about neurodivergent design. Featured in The Washington Post, The Atlantic, and The BBC, Kati brings both professional expertise and personal experience as someone with AuDHD to this vital conversation about creating truly inclusive spaces. Join host Cheryl Janis for an illuminating discussion that will challenge everything you thought you knew about healthcare design. Get ready to discover why designing for neurodivergence goes far beyond quiet rooms and sensory spaces, the surprising ways our environments affect behavior - from ICU alarms to office kitchen smells, and how a 49-day cross-country run shaped her revolutionary approach to healthcare spaces.  Whether you're a designer, healthcare professional, or someone passionate about creating more inclusive spaces, this conversation will open your eyes to the profound impact of thoughtful, evidence-based design. Join us for an unforgettable journey into what's new in healthcare design with Dr. Kati Peditto! Want to Learn More? Learn more about Dr. Kati Peditto and DLR by visiting this link: https://www.dlrgroup.com/ Connect with Kati: LinkedIn: https://www.linkedin.com/in/katipeditto/ Instagram: https://www.instagram.com/pedittophd/ Ready to have your perspective transformed?  In this episode, Cheryl and Kati explore: The eye-opening truth about neurodivergence: Why it's so much more than today's "hot topic" The surprising differences between male and female presentations How neurodivergent minds process environments differently What designers often miss when creating "inclusive" spaces Game-changing design insights: The unexpected reason office kitchen locations matter more than acoustics Why traditional "quiet rooms" aren't enough How hospital alarm systems are failing our healthcare workers The missing pieces in current universal design approaches Personal revelations and powerful experiences: Kati's fascinating journey to discovering her own neurodivergence The life-changing 49-day cross-country run that shaped her research What it's really like navigating the design world as a neurodivergent professional Why some environments exhaust neurodivergent individuals The future of inclusive design: Moving beyond one-size-fits-all solutions Revolutionary approaches to stakeholder engagement Why evidence-based design is crucial for neurodivergent spaces How to create truly adaptable environments Shout Outs 4:03 -  Cornell University - PhD in human behavior and design  4:08 -  The Washington Post, The Atlantic, BBC  4:12  - Center for Health Design - 2018 new investigator award  4:26  - St. Mary's College of Maryland - 2017 scholarship award  21:39 - Johns Hopkins Hospital - ICU research experience  30:20 -  Ulman Cancer Fund (now Ulman Foundation) - cross-country fundraiser 47.42 - DLR Group - current role  Industry Partners The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this. When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.  

"I decided I should go back to school for interior design because someone should be designing these spaces who knew what it was like to work in them. And I decided it would be me." —Teri Lura-Bennett Step into the world of evidence-based healthcare design with host Cheryl Janis and an all-star lineup of experts: Donna Deckard, Director of the EDAC program at the Center for Health Design; Barbara Dellinger, a veteran healthcare interior designer with over 40 years of experience and Teri Lura-Bennett, a unique blend of registered nurse and acclaimed healthcare interior designer. Our guests dive deep into the often-overlooked yet critical world of hospital flooring and surfaces, sharing eye-opening stories of trials, failures, and triumphs. Learn how a single flooring decision can impact patient safety, staff efficiency, and maintenance costs for years to come.  Discover the power of evidence-based design as our experts reveal how meticulous research and real-world testing are revolutionizing healthcare environments. From navigating the complexities of material selection to accessing reliable, up-to-date information, this episode equips you with the knowledge to make informed decisions that go beyond aesthetics.  Whether you're a seasoned healthcare designer or new to the field, you'll gain invaluable insights to elevate your next project and create spaces that are not just beautiful, but safer and more effective. Learn more about The Swiss Cheese Model that Teri mentions here: https://thedecisionlab.com/reference-guide/management/swiss-cheese-model Learn more about the EBD process of Finding and Conducting Research that Donna shares by viewing and downloading this .PDF:  https://drive.google.com/file/d/1QhBFnumvnfe16CwkOhkpWqM6KYikZ5MU/view?usp=sharing Learn more about The Center for Health Design and the EDAC Certification by visiting: https://www.healthdesign.org/. LinkedIn Contact Info for Guests: Barbara Delinger: https://www.linkedin.com/in/barbara-dellinger-9697b613/ Teri Lura Bennett: https://www.linkedin.com/in/teri-bennett-61306925/ Donna Deckard: https://www.linkedin.com/in/donna-deckard-6b38318/ In today’s episode, Cheryl and her guests discuss the following: Barbara shares a riveting story about helping to save the healing gardens in a billion-dollar military hospital project. Picture a tense value engineering meeting where millions were at stake, and an architect's impassioned defense of evidence-based design saved the day! Thank you Barbara! Journey through time with Donna as she traces the roots of evidence-based design back to the 1970s. Learn how a groundbreaking study on hospital window views revolutionized the field and sparked a design revolution. Teri reveals her unique path from ICU nurse to interior designer. Her story of redesigning a coronary care unit while still a nurse manager will inspire anyone looking to make a career pivot. Uncover the mysteries of the "Swiss Cheese Model" as Teri explains how a series of small oversights can lead to major design failures - and how to prevent them. Get the inside scoop on a real-world flooring study at Johns Hopkins, where 12 different materials battled it out in a high-traffic corridor. The results might surprise you! Barbara and Teri dish on the drama of failing fabrics in healthcare settings. Their tale of the "Durable Coated Fabrics Task Group" reads like a design detective story, complete with millions of dollars at stake and a race against time to find a solution. Laugh (and cringe) at Teri’s anecdotes about well-meaning cleaning staff inadvertently causing more problems - and learn valuable lessons about the importance of whole-team education in healthcare design. Discover the unexpected link between evidence-based medicine and design as Donna explains how three pioneering doctors in the 70's laid the groundwork for today's healthcare environments. Get fired up about the power of research as the guests share how they've used evidence to defend design choices, influence product development, and create safer, more effective healing spaces. Walk away with a treasure trove of resources, including the Center for Health Design's knowledge repository (with over 6,000 articles!) and tips for earning your EDAC certification. Shout Outs: - Center for Health Design - American Academy of Healthcare Interior Designers   - Facility Guidelines Institute (FGI) Industry Partners: The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATIONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.  

"She's actually going to be 100 years old. My father's parents are both Holocaust survivors. She survived. And it was a journey to survive, but her outlook on life has always been one of hope. And that has resonated with me throughout my life.” —Cheryl Lauren Spigler on The Healthcare Interior Design 2.0 podcast Today, we're diving into the world of compassionate design with Cheryl Lauren Spigler, a visionary Senior Design Leader at NELSON Worldwide. Get ready for an inspiring journey as host Cheryl Janis and her special guest, Cheryl Lauren Spigler, explore the art of creating healing spaces that touch the heart and soul. Cheryl Lauren Spigler shares the power of empathy in healthcare design, innovative approaches to creating spaces that resonate with the human experience, and bridging hospitality and healthcare design principles for transformative environments. This is a deeply meaningful conversation you won’t want to miss on the life altering power of thoughtful healthcare design! Learn more about Cheryl Lauren Spigler and NELSON Worldwide by visiting: https://www.nelsonworldwide.com/. Find Cheryl on LinkedIn here: https://www.linkedin.com/in/cheryl-lauren-spigler-rid-ncidq-iida-27391310/ In Cheryl’s conversation with Cheryl Lauren Spigler, they discuss: Cheryl Lauren Spigler's background as a healthcare and hospitality interior designer with over 19 years of experience. Her approach to creating spaces that resonate with the human experience and evoke emotion The importance of asking clients how they want a space to feel and using exercises to extract design concepts. Examples of projects where Cheryl achieved a higher level of design, including a hospitality project balancing luxury and nature, and a healthcare project designed to welcome diverse populations. How Cheryl's experiences in hospitality design have influenced her approach to healthcare environments. The use of empathy in the design process, especially for healthcare spaces. Cheryl's journey into interior design, starting in communications and eventually discovering her passion for the field. The influence of her Holocaust survivor grandmother as a source of inspiration. Key qualities for design leaders to inspire creativity, including giving everyone a voice and asking guiding questions. Cheryl's work on a cancer hospital project, particularly the pediatric wing, as a project she's most proud of. Her excitement about exploring new frontiers in civic and justice design. Advice for interior design students interested in healthcare, including networking and seeking informational interviews. The importance of passion and community in the design industry. Shout Outs Laura Ashley 33:27 New England School of Art and Design 33:36 Robert Wood Johnson and Rutgers 26:53 Sheryl and Jack Morris Cancer Center 26:58 HKS Architects 27:58 IIDA International Interior Design Association 47:32 ASID American Society of Interior Designers 47:32 AIA American Institute of Architects 47:32 Women in Construction 47:39 Center for Health Design 48:50 American Academy of Healthcare Interior Designers 49:14 Industry Partners The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this. When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

"The saying is if you want to go fast, go alone, but if you want to go far, go together. And together is the way you create change.” –Debra Levin on The Healthcare Interior Design 2.0 On today’s episode, Cheryl interviews Debra Levin, Hon FASID, EDAC, President and Chief Executive Officer at The Center for Health Design. Lean in and listen to this exciting conversation about how The Center is adapting and expanding its initiatives to facilitate collaboration and knowledge-sharing between the healthcare, design, and product manufacturing sectors. A key focus is how The Center is building bridges across these communities through multidisciplinary events, research partnerships, and new specialized network groups like Pediatric Environment Network (PEN), Resilient Aging Environments Network (RAEN), and Behavioral Mental Health Environment Network. Learn more about The Center’s member resources like The Knowledge Repository and how it has been driving innovation and improving healthcare environments in the post-COVID era.  Learn more about The Center for Health Design by visiting: https://www.healthdesign.org/. Reach out to Debra Levin directly by sending her an email to: [email protected]. In Cheryl’s conversation with Debra Levin they discuss: What’s new and changing at The Center that is influencing the healthcare design industry? Learn about The Center’s new "environment networks" or membership groups that have been created around specific healthcare settings, like the Pediatric Environment Network (PEN), Resilient Aging Environments Network (RAIN) , and the Behavioral Mental Health Environment Network. Learn about the small groups fostering collaboration across sectors and how this aligns with The Center’s goal of facilitating multidisciplinary conversations. What is the PDC Summit and how has The Center become a strategic education partner with the PDC, hosted by ASHE, for the first time in 2024? The Center’s strategic planning after COVID to engage a global audience more effectively. The Center’s latest focus on building bridges between healthcare, design, and product manufacturing communities. Learn about the new search functionality on The Center’s website, added to improve accessibility. What are the emerging trends in healthcare? How you can get involved with The Center through things like affiliate memberships including free memberships for students. Shout Outs: 8:00 - Debra mentions EPIC, "We included people from broader, diverse areas, like a practicing physician who also does design research, somebody from EPIC, a hospital CEO who also has a nurse background.” 11:37 - Debra shares information about The American Hospital Association (AHA) and ASHE (the engineering group of AHA) “It is a program that was spearheaded by ASHE, which is the engineering group of the American Hospital Association." 21:09 - Debra discusses the AAHID (American Academy of Healthcare Interior Designers) and the FGI (Facility Guidelines Institute), and the NIHD (Nursing Institute for Healthcare Design Professionals) The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

“As providers pursue the value-based model, they have to be mindful of the fact that it cannot compromise the patient experience, and in fact, should compliment the patient experience to the extent possible, as they continue to drive cost down.” –Peter C. Yesawich on the Healthcare Interior Design 2.0 podcast On today’s episode of the podcast, Cheryl interviews Peter C. Yesawich, PhD and Stowe Shoemaker, PhD; authors of the book, Hospitable HealthcareTM; Just What the Patient Ordered! Peter and Stowe unpack the book in this wonderful and deep conversation about how healthcare can benefit greatly from hospitality in new and unique ways. Learn about the authors’ PAEER model detailed in their book, and how it can transform healthcare, in ways that may surprise you. Enjoy the episode! Learn more about Stowe Shoemaker and Peter C. Yesawichs’ book Hospitable Healthcare™Just What the Patient Ordered!, here: https://hospitablehealthcare.com/. In Cheryl’s conversation with Peter and Stowe, they discuss: What are hospitals doing right these days? What needs to change and why? Examples of empathetic and compassionate patient care in history Peter and Stowe unpack their new book - "Hospitable Healthcare™Just What the Patient Ordered!" What was the inspiration behind the book and who is the book for? How does the book benefit healthcare designers, planners, and architects? Peter shares influential stories and real life experiences that inspired "Hospitable Healthcare™Just What the Patient Ordered!" What is the PAEER model detailed in their book, and how can it transform healthcare? Learn the key hospitality principles for enhancing healthcare experience and the “servicescape” concept What does rewarding patient loyalty in healthcare look like? Peter and Stowe share stories and examples. What are some effective ways to encourage and manage patient feedback and reviews? Peter and Stowe’s advice for healthcare leaders adopting the PAEER model What is the alignment of the book’s PAEER model with value-based care? Exciting technologies for improving care experience How can healthcare balance technology and personal touch What are some of the challenges with using hospitality principles for pricing transparency in healthcare? If you've been following our recent book giveaway of Hospitable Healthcare™Just What the Patient Ordered across social media platforms like Instagram and LinkedIn, the answer to the question "What are the five words that make up the PAEER model?" is: Prepare, Anticipate, Engage, Evaluate, Reward. The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/. FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On part 1 of today’s episode Cheryl interviews Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill. In part 1 of their conversation, Sarah shares in detail what design life is like in the healthcare space post COVID, what design challenges are still present and why mental health is one of her passions. This and so much more on the changing face of healthcare design in part 1 of today’s episode!  Learn more about Sarah Tetens and Baskervill by visiting:  https://baskervill.com/. Send Sarah a direct email here: [email protected] Learn more about Women in Healthcare’s Florida Chapter by visiting: https://florida.womeninhealthcare.org/about/.  Email: [email protected] Visit Women In Healthcare online here: https://www.womeninhealthcare.org/. In Part 1 of Cheryl’s conversation with Sarah Tetens, they discuss: Sarah shares what have been the most significant changes that COVID has brought to the field of healthcare design and specifically her work at Baskervill. Sarah shares the positive changes COVID has brought about in the consideration of the design of the built environment in healthcare that affect patients, their families, staff and caretakers in a new way. Learn how touchpoints have been eliminated without negatively impacting the operations of hospital staff. What became more challenging in design post COVID? Why is mental health important to Sarah and how does it play a role in her projects? How can healthcare design support how people feel when they walk into a healthcare facility, how staff feel at work all day and how guests feel when they’re anxiously waiting for a loved one to go through a procedure? The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

In part 2 of today’s episode, Cheryl continues her conversation with Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill. They dig deeper into how empathy and compassion play a role in Sarah’s work, why healthcare is purposeful and how that shows up with the people who choose healthcare as their career. This and so much more about the changing face of healthcare design on part 2 of today’s show! Learn more about Sarah Tetens and Baskervill by visiting:  https://baskervill.com/. Send Sarah a direct email here: [email protected] Learn more about Women in Healthcare’s Florida Chapter by visiting: https://florida.womeninhealthcare.org/about/.  Email : [email protected] Visit Women In Healthcare online here: https://www.womeninhealthcare.org/. In Part 2 of Cheryl’s conversation with Sarah Tetens, they discuss: Sarah generously shares that her work in healthcare is purposeful, and the idea that everyone in healthcare – from nurse to technician to designer – is passionate about “doing good” is perhaps her favorite aspect of the work.  How do empathy and compassion play a role in Sarah’s work and when are setting boundaries important? Who is Baskervill and what is its focus? What has Sarah’s journey been like and how did she find healthcare design? What did Sarah learn from her experience in retail that has informed her work in healthcare? Learn more about the AAHID (The American Academy of Healthcare Interior Designers) and Sarah’s role on the Board of Directors What is it like for Sarah to sit on the Board of Directors, Women in Healthcare’s Florida Chapter? Listen to Sarah share her experience as a mentor to SeminalState ID kids, and why this work is so important Shout-Outs 12:13: Ana Pinto Alexander, Executive VP at HKS Architects 17:22  The American Academy of Healthcare Interior Designers (AAHID) 23:03 Women in Healthcare 28:55 Seminole State ID Students The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ Shout-Outs   FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcesens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well, let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATIONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On part 1 of today’s episode Cheryl interviews Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture and Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture. Cheryl says, “The most fascinating piece of part 1 in today’s interview is learning all the details of how and when the work of these two highly specialized professionals intersects within the same healthcare projects. How do these two women, with very different objectives and goals within a complex healthcare project, work together to ensure the project is smooth and inclusive of everyone’s perspective?” This and so much more about today’s world of healthcare design from these two brilliant women on part 1 of today’s episode! Learn more about Minta Ferguson and Erika Hill by visiting: https://mcmillanpazdansmith.com/. Listen to McMillan Pazdan Smith Architecture’s podcast; Idea Exchange, Ideas Shaping Healthcare here: https://mcmillanpazdansmith.com/podcasts/healthcare/. In Part 1 of Cheryl’s conversation with Minta and Erika, they discuss: Who are Erika Hill and Minta Ferguson and how does their specialized work within McMillan Pazdan Smith Architecture intersect on projects? How does the concept of collaboration play a vital role within Minta and Erika’s projects and what does a collaborative moment look like for these two? Why is it important for Minta and Erika to understand that everyone on a project consumes knowledge differently? Are meetings an organic process for Minta and Erika or are they set in how they flow and function? When is it important to ‘push the envelope’ on a project? How do Minta and Erika resolve ‘healthy conflicts’ on a project? What does it mean to build trust in relationships in Minta and Erika’s work? The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.   Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On part 2 of today’s episode, Cheryl continues her conversation with Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture and Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture. In part 2 Minta and Erika flush out all the juicy details of their work on their favorite projects both together and separately and what made those projects so special to each of them. This and so much more about what’s happening in healthcare design today on part 2 of today’s episode of the Healthcare Interior Design 2.0 podcast! Learn more about Minta Ferguson and Erika Hill by visiting: https://mcmillanpazdansmith.com/.  Listen to McMillan Pazdan Smith Architecture’s podcast; Idea Exchange, Ideas Shaping Healthcare, here: https://mcmillanpazdansmith.com/podcasts/healthcare/. In Part 2 of Cheryl’s conversation with Erika Hill and Minta Ferguson they discuss: What are Erika and Minta’s current favorite projects and why? Learn about the technical aspects of some of the design on their projects and how detail oriented healthcare design and planning really is. How did McMillan Pazdan Smith Architecture win their Teen Cancer America project? Hear all the details about TCA and the project itself and another related project What is different about designing a cancer unit for teens? How Minta and Erika know when a project is successful from what the end users have to say about it. What does a holistic design process look like to Erika? What does the future of healthcare design and planning look like to these two? Learn about McMillan Pazdan Smith Architecture’s podcast, Idea Exchange, Ideas Shaping Healthcare, where Minta is the host. The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcesens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well, let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATIONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this...When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

“We are seeing that they are greatly reduced in size. People are now able to check-in online. You are able to go into your space when it is your turn. Gone are the days of sitting in that bus station elbow to elbow, waiting room so we are seeing a reduction in size.” –Cam Twohey on The Healthcare Interior Design 2.0 podcast Cheryl’s guest today on the podcast is Cam Twohey, AIA, WELL AP, NCARB, Associate Principal,  Senior Project Architect at Kahler Slater. On today’s episode, Cam shares the number one significant change that COVID created in healthcare design in her work including the end of waiting rooms, her favorite current projects at Kahler Slater, her volunteer work at The American Institute of Architects and so much more! Sit back, relax and enjoy Cheryl’s conversation with Cam Twohey on today’s episode of Healthcare Interior Design 2.0! Learn more about Cam Twohey, AIA, WELL AP, NCARB, Associate Principal, Senior Project Architect, Kahler Slater by visiting: https://www.kahlerslater.com/ In Cheryl’s conversation with Cam Twohey, they discuss: What has changed most significantly in the last two years since COVID in healthcare that is affecting Cam’s work Why are waiting rooms a thing of the past and what has replaced them? Cam’s favorite current project and why What’s it like when Cam works with many others on a project? How is Cam’s role different at Kahler Slater then it was at her former employment as Senior Project Architect at HOK? Did healthcare find Cam or did Cam find healthcare? Learn about her path to healthcare. What’s it like for Cam to volunteer at The American Institute of Architects and how can you get involved? The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATIONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.