Rewrite The Playbook with Rachael Bonetti

Offshoring EA functions is an uncomfortable conversation, but it is one the profession cannot afford to avoid. Drawing on direct feedback from executives using offshore EA support, Rachael examines why organisations are moving executive assistant roles offshore and the commercial equation behind those decisions. You’ll hear: what executives are reporting about cost, quality and service how hybrid work is influencing comparisons between onshore and offshore support why hard work and strong relationships may not protect an EA function what EAs need to make visible before their value is reduced to a cost comparison A candid look at offshoring, organisational decision-making and the changing value of executive support. Resources mentioned Free audio training series: The EA Compass Free self-audit: The Strategic EA Reset Learn more about The Elite EA Academy  If you’re enjoying the show, please consider sharing the episode or leaving a review. It helps more executive assistants find the conversation. Connect with Rachael LinkedIn Instagram  Forbes Australia Substack 

This episode explores one of the biggest shifts happening inside the Executive Assistant profession right now:  Why many highly capable Executive Assistants are already operating strategically, while still undervaluing or under-articulating their contribution. Rachael Bonetti unpacks the growing gap between strategic Executive Assistant capability and strategic visibility, and why Executive Assistant career growth increasingly depends on more than execution, responsiveness and coordination alone. As AI reshapes administrative work and organisations rethink where human value sits, this conversation explores what strategic Executive Assistant skills now look like, how EAs can strengthen their visibility and influence, and why operational effectiveness is becoming one of the most valuable capabilities in modern organisations. Inside the episode: Why the benchmark for high-performing Executive Assistants has shifted The growing gap between strategic contribution and strategic visibility How AI is reshaping the future of Executive Assistant work Why execution alone is no longer enough to stand out The hidden cost of interpreting the EA role too narrowly The difference between transactional support and strategic partnership What strategic Executive Assistants tend to notice that others miss Why many EAs are already operating strategically long before they recognise it themselves This episode is for Executive Assistants who want to strengthen their strategic thinking, increase their visibility and influence, and better understand how to position themselves for long-term career growth in a rapidly changing business environment. If you’re enjoying the show, sharing the episode or leaving a review helps more Executive Assistants find the conversation. Referenced in this episode: Why Strategic Executive Assistants Still Feel Invisible at Work The Strategic EA Reset Learn more about The Elite EA Academy  Connect with, and read more insights from Rachael  LinkedIn Instagram Forbes Australia

How do you train EAs to think strategically? “Be more strategic.” It’s one of the most common pieces of advice executive assistants hear. It’s also one of the least explained. Strategic thinking isn’t a personality trait and it’s not something you either have or don’t have. It’s a skill, and like any skill, it can be trained. In this episode, Rachael Bonetti breaks down:Why some EAs develop strategic thinking through exposure why others are placed into environments that keep their role transactional. Why this isn't a capability gap. Why it IS a context gap. What strategic thinking actually looks like in executive support and how you can start developing it deliberately in your role. If you’re enjoying the show, sharing the episode or leaving a review helps more executive assistants find the conversation.  Resources mentioned Free private audio series: The EA Compass Learn more about The Elite EA Academy Connect with, and read more insights from Rachael LinkedIn Instagram Forbes Australia  

How should executive assistant performance actually be measured? Most organisations still assess executive assistant performance through responsiveness, output and how smoothly things run. Those things matter, but they don’t explain where the real leverage of executive support sits. In this episode, Rachael Bonetti introduces The Executive Support Performance Lens™, a framework for measuring executive assistant performance based on how executive support strengthens leadership effectiveness and organisational performance. In this episode we'll explore: Why traditional executive assistant performance metrics fall short The five dimensions of the Executive Support Performance Lens™ How executive assistants enable stronger leadership performance How organisations can rethink executive assistant performance frameworks Resources mentioned Full article and the diagnostic tool on the website The Elite EA Academy In-house training for EAs Connect with, and read more insights from Rachael LinkedIn Instagram Forbes Australia

Most organisations measure output. Very few measure stability. In this episode, Rachael explores the invisible work EAs quietly hold that keeps decision-making, workflow, and pace from breaking under pressure. From reading the room and managing bottlenecks to holding context and reducing friction, this is the layer of work that rarely shows up in KPIs but is immediately felt when it disappears. The episode unpacks why “admin efficiency” often erodes judgement rather than strengthening it, how organisations defer cost when they restructure or offshore without mapping invisible work, and why leaders underestimate the conditions EAs create for effective execution. This is not a conversation about effort.  It is about risk, continuity, and how work actually holds together inside fast-moving organisations. If you are an EA who knows you carry more than what appears on paper, or a leader responsible for designing roles and support structures, this episode will help you see what is being quietly stabilised every day and what is at stake when it is overlooked. You'll also hear how to start making strategic thinking clear without the performative visibility. Links and resources mentioned in this episode Get your free Strategic Self-Assessment Checklist here  It only takes 5 minutes to go through — and the shifts it sparks can be career-changing. LinkedIn post on headlines and narrative here LinkedIn post on offshoring EA roles here Learn more about Rachael or exploring working together here Find free insights on instagram @rachaelbonetti Join Rachael’s fortnightly insights newsletter here

Personal brand is already shaping your career, whether you engage with it or not. In this episode, Rachael unpacks why capable executive assistants are often categorised as “helpful support” rather than talent, and how that distinction quietly affects trust, opportunity, and protection inside organisations. This isn't  a conversation about visibility or self-promotion. It’s about reputation, judgement, and the narratives that form when value isn’t clearly articulated. Especially in environments under pressure, where decisions about roles, investment, and capability are being made quickly. If you’ve ever felt the gap between the value you know you bring and how you’re being seen, this episode will help you understand why that gap forms and what’s actually at stake. Show notes This is a keynote and in-house training topic Rachael works with regularly, shaped by real conversations with EAs, executives, and leadership teams navigating change in real time. To learn more, visit www.rachaelbonetti.com  Connect with Rachael on socials: LinkedIn Instagram @rachaelbonetti

The EA role is at a crossroads. Not a trend. A decision point. Organisations are consolidating. AI is reshaping work. Executives are relying more on judgement and context than ever, yet many EA roles are still being designed for a world that no longer exists. In this episode, Rachael explores what’s changing, why timing matters, and what happens when EAs and organisations actively shape the role versus letting it be shaped for them. Show notes Connect with Rachael Linkedin Instagram  @rachaelbonetti Website www.rachaelbonetti.com The reflection questions shared in this episode: Where is the way you’ve always done things no longer fit for purpose? What changed last year in your workplace?
 And the year before that? What might that tell you about what’s coming next? What your opportunities could be? And what’s one stretch you could make in how you’re showing up, so you’re positioned on the right side of this shift rather than watching it happen around you?

If your calendar never really settled in 2025, this episode will help you understand why. After spending the year inside organisations training and working closely with executive assistants and executive teams, one pattern kept repeating: constant reprioritisation. Not as a time management issue. Not as a capability gap. But as a signal of deeper capacity strain. In this season-opening episode of Rewrite The Playbook, we name what was actually happening beneath the surface and why so many capable EAs felt stretched, despite doing everything “right”. You’ll hear: Why reprioritisation became so common in 2025 The difference between strategic, reactive, and structural reprioritisation What unsettled calendars reveal about organisational load and decision pressure Why the EA role is becoming more influential as organisations search for stability This is a grounded conversation for EAs who want clearer language for what they were navigating last year and stronger footing as they move into 2026, and it will give you the language to raise it at a leadership level. Show Notes The Elite EA Academy This is where I continue this work with executive assistants who want to better understand the patterns they’re seeing, develop language for their judgement, and stand behind the influence they already have. January intake is open now. 👉 https://www.rachaelbonetti.com/the-elite-ea-academy Subscribe to my newsletter For first access to free community classes and new work. Free audio training: The EA Compass: https://www.rachaelbonetti.com/free-ea-training 👉 https://rachaelbonetti.myflodesk.com/subscribe Connect with me Instagram: https://www.instagram.com/rachaelbonetti/ Follow me and connect on LinkedIn: https://www.linkedin.com/in/rachael-bonetti-4b46561a/  

In this final episode of the season, I’m answering six questions from the community in a rapid-fire mentoring format. Think career clarity, mindset shifts, becoming more strategic, and turning your passions into something more. This episode is for you if you’re: Sitting on years of experience and wondering if there’s a business in it The first EA in your company, trying to figure out where to start Craving more strategy and influence in your day-to-day Stuck in procrastination or struggling to focus on what is working Exploring how to build a career or side gig that’s more you You’ll get grounded, practical advice I usually only share inside my private mentoring and courses—plus a first look at what’s coming in the new Dear Rachael newsletter segment, where I’ll be answering questions like these every month. Episode Highlights: How to turn your EA experience and love of books into a side gig What to do first if you’re starting a business with 17+ years in another field  Where to focus your energy when you’re the only EA in the organisation Practical mindset shifts for dealing with procrastination What being strategic really means (and how to start thinking that way)  The weekly habit I used to stay focused on progress, not problems Loved this episode? Rate and review to help others find it Share it with a friend or colleague Subscribe so you don’t miss what’s coming next season Links and resources Instagram: @rachaelbonetti
 LinkedIn Join the newsletter Submit a question for the newsletter Dear Rachael segment Visit The Career Success Shop to get the Strategic Impact Planner

What exactly is Biz Rizz?  It’s your ability to build powerful relationships in a professional setting. It’s executive presence with a rebrand. And if you’ve never thought about how others experience you at work, you might be missing out on career-changing opportunities. In this episode, we’re breaking down Biz Rizz—business charisma that opens doors—so you can command a room, influence outcomes, and be seen as someone who belongs at the table without waiting for an invite. This episode is for you if you’re: Wondering why some people naturally attract promotions, trust, and career-defining opportunities Feeling stuck behind the scenes, waiting for recognition that never comes Ready to show up with the kind of presence that makes people listen and respect your voice Tune in to learn five practical ways to cultivate Biz Rizz starting today. No fluff. No awkward networking hacks. Just real, strategic moves to elevate how you show up at work. Episode Highlights: Why Biz Rizz matters more than ever, especially if you started your career post-pandemic The Barbie Movie lesson that changes the game for behind-the-scenes professionals The truth about executive presence and why some people get ahead faster How to hold attention, hold space, and influence outcomes Five core moves to develop Biz Rizz in your career Loved this episode? Rate and review to help others find it Share it with your network—someone you know needs to hear this Subscribe so you never miss a powerful insight Links & Resources: Work with me  The Elite EA Academy  Follow me for more tips on Instagram @rachaelbonetti And on LinkedIn