Are Vets Money-Grabbers? The Reasons Behind the CMA Investigation

Join us in conversation with Alison Skipper and Ruth Serlin for this week’s podcast with our hosts Danny Chambers and Robyn Lowe as we tackle the holistic meaning of contextualisedcare in veterinary practice. Contextualised care goes beyond financial considerations, it is about meeting people where they are, replacing judgement with empathy, curiosity and an open mindset for a more rewarding outcome for us all.Alison’s PhD in breed-related disease led her to co-found Veterinary Humanities UK, through which she met Ruth, a charity vet and educator with an interest in veterinary humanities and communication.In this podcast, we discuss some of the explicit and implicit factors of contextualised care, and how It isn’t about just, or, at all about choosing the least costly treatment. It is about drawing on our clinical and communication skills as aveterinary professional to holistically consider all the factors, prioritise them and select the correct treatment for that patient in that space and time. We discuss how you as a veterinary professional, the owner/ caregiver and the patient(s)all bring a unique bias or angle to the situation, making self-reflection on what we bring to a scenario key.We debate the ethics of a gold standard is best message, and how this may put increased pressures and expectations on veterinary professionals. We consider how failureto provide gold standard treatment to a patient can elicit mental health challenges to vets and feelings of moral distress, and how the idea of contextualised care can potentially mitigate this.

Join our host Robyn Lowe discussing one of her favourite topics: guinea pigs with Hannah Messer, RVN and manager of the Potato Patch Guinea Pig Sanctuary. We discuss the main reasons guinea pigs require rehoming and touch on the overwhelming numbers of guinea pigs that are currently needing rescue. It is essential for owners to fully understand basic feeding, housing and enrichment needs of the guinea pig they are taking on and we debate the role veterinary staff have to educate clients on this and the extent this should be explored in history taking when presented with a guinea pig with health issues.We run through optimum indoor and outdoor housing provision, and how for owners and guinea pigs each may have its pros and cons. We tackle the idea that guinea pig temperament and confidence with being handled can vary hugely, largely based on how much exposure to humans they have in the early phases of life. Many may be very nervouswhen handled and are not suited to a home that wants to handle them regularly.It is important we do not fall into the trap of picking guinea pigs based on looks, but instead to understand how their needs reflect our own and decrease the owner: guinea pig mismatch.Hannah is doing an important job. To access more information on this and other guinea pig related facts, you can follow Hannah via The Potato Patch page on Facebook.

This podcast is on the emotive subject of veterinary suicide in which John Gibson shares his personal story of the loss of a loved one to suicide with Robyn Lowe. It is a very open and deep conversation that may be a difficult thing for you to listento right now. If you feel able and safe to listen, then please remember that if you feel affected in anyway by this podcast, to reach out for support. *******************************************************You can contact Vetlife helpline, whose phonelines are available 24/7 on 0303 040 2551 or by anonymous web contact through the website link: https://helpline.vetlife.org.uk/In addition, if you are experiencing thoughts about ending your life you can text CANMORE to 85258, they are available 24/7.*******************************************************Following the death of his son Cameron, John, alongside his wife Isobel, founded the Canmore trust, a charity that works towards both suicide prevention and postvention. They work with people struggling to want to stay in the world, to find a safe space despite the struggles and difficulties they may be facing right now. They have a particular interest in the veterinary profession as their son Cameron was a newly qualified vet. They work on both an individual and policy level to prevent veterinary suicide. We talk frankly about the different patterns and types of grieving we may experience as individuals within a team, how this may be experienced at different times and the misalignment that may create. We touch on disenfranchised grief, discuss how more support is needed for veterinary mental health around animal euthanasia as well as the importance of postvention support following suicide in theworkplace. Postvention support may indeed prevent future suicide attempts.  Please join us to hear from John, a determined, compassionate individual whose purpose is to bring hope and support to those experiencing suicidal thoughts or grieving a loved one to suicide.

“The available estimates indicate that Europe’s pet trade (cats, dogs, exotic) is the third most profitable illegal trade in the EU, after narcotics and weapons,”Tune in to hear Robyn Lowe in conversation with Rowena Packer and Zoe Belshaw to discuss their research findings into the shocking reality of puppy sale scams and illegal puppy smuggling, where animal health, behaviour and welfare is hugely compromised for financial profit.Rowena is a senior lecturer in companion animal behaviour at RVC and Zoe is a European and RCVS Recognised Specialist in Small Animal Internal Medicine. They discuss their research findings, particularly the increase in puppy sales throughout the pandemic and the change in methods of acquisition.Importing puppies is often illegal and unethical. Ongoing research has shown that there is an increasing trend in the number of puppies purchased with passports (i.e imported puppies), in 2021 at least 1 in 10 puppies were imported. In 2020, Dogs Trust found that 14% of all adverts reviewed were for imported puppies (29% in England), at least 18% of the imported puppies were confirmed by the seller as being under the minimum 15 weeks of age.It is something we in the veterinary profession, and prospective puppy owners, need to know more about, and we hope that this podcast provides some insight and tools to identify when this is likely to be going on, for example any puppy who has been imported under the age of 15 weeks will have been done so illegally.We also discuss the hugely damaging impact this has on the puppies, dams and sires from a behaviour, disease and welfare point of view. This issue is becoming more prevalent, and we have a responsibility to educate ourselves and our clients so that we can try and tackle this, ultimately by identifying puppy sellers who are part of the illegal puppy trade and boycotting these purchases.

In this week’s forward-thinking podcast, we hear from Liz barton, Matt Dobbs and Ed Rochead in conversation with our very own Robyn Lowe on their views and experiences of Artificial Intelligence (AI) within the veterinary profession. Liz Barton is Head of Communications at VetCT, Matt Dobbs is CEO of Agsenze and Ed Rochead is a mathematician employed by the government, currently commissioning research in AI, Cyber, AI and Data Science for the MOD. Together Liz and Matt bring expertise on implementing AI in both small and large animal medicine, and Ed brings fascinating insight into data science.During this podcast we discuss how AI can be of value within a veterinary context. This may include how it can aid note taking and history writing which may save time and reduce burnout; how it can deliver efficiency in diagnostics and help with the provision of precision agriculture, where in a herd setting tailored care for the individual can be achieved. But importantly we also consider the ethical implications of AI use in the long-term, and in cases such as selective breeding. We talk about the urgent responsibility on us as veterinary professionals to have robust and ethical debates around AI use and better understand how it may impact the health and welfare of the animals we serve.A key part of embracing AI in a positive way is to ensure veterinary professionals are trained to use it correctly. This includes making sure data is correct, consistent and contextualised and that data interpretation utilises core veterinary knowledge and skills to deliver safe, practicable and realistic advice and veterinary care. For more information, please see a written piece about Agritech by Robyn Lowe and Matt Dobbs.A paper on Artificial Intelligence in Veterinary Medicine by Liz Barton.

Have you noticed any signs of poor welfare breeding in your dog or rescue dog? If you have then you're not the only one who has fallen into these scams - and they're getting harder to spot.  In today's podcast Robyn Lowe talks to Tim Kirby, founder of PetBond about his passion and drive to celebrate ethical breeders and work to improve puppy health and welfare as well as owner support using a preventative medicine approach. Tim describes his varied clinical working background and why he setup PetBond.We talk about how to support and educate potential new owners to help them avoid falling into the common scams of purchasing a puppy from sources that are unethical that may increase the risk of future physical and behavioural ill-health of the puppy.We discuss the importance of the veterinary profession working with and celebrating the breeders who are focused on both the health and welfare of the puppies, dam and sire and supporting the long-term health strategies for their breed. We talk about how working harmoniously and synergistically with them as a team, can better the outcomes of all the animals involved. PetBond provides a rigorous verification process, an ethical breeding policy, protection for buyers, a trusted network of veterinary clinic partnerships and accredited ethical breeders and trusted reviews. Throughout this podcast we discuss their initiatives, including pre-purchase consults, verification of ethical breeders and health testing.For more information regarding PetBond, visit their website:https://mypetbond.com/Or if you and your clinic are interested in signing up or asking more about it, see the sign up here: https://mypetbond.com/auth/vet-signup 

Join us for this week’s podcast in which Ami Sawran and Danny Chambers chat to Paul Wood, a farm vet and academic working at Scotland’s Rural College (SRUC) about his experiences of treating farm animals in commercial, rescue, sanctuary and pet scenarios. We ask, how possible is it to keep a farm animal alive to old age and with an adequate quality of life? This podcast brings a wealth of experience, from individuals passionate about animal welfare. We delve into the realities of giving commercial animals a non-commercial life. As farm animals can NEVER be signed out of the food chain, it makes the treatment options for old age diseases, such as arthritis, very limited. Faced with this reality, how possible is it to keep a large animal alive to old age and with a adequate quality of life? Furthermore, how do we assess that quality of life? Does an animal still eating truly mean it wants to continue living? What are the benchmarks for this? Do we in the farm veterinary community have the tools to manage these animals and these clients in a contextualized way? The episode also delves into common problems that some owners of these animals are not aware of. Did you know, you can’t make a Victoria sponge for your pet pig in your kitchen! This could seem ridiculous and trivial to an adoring owner, wanting the best for their pig. But the global health concerns of contaminated pork products being ingested by a pet pig could be huge, with cases of African Swine Fever originating in situations like these (the same rule applies to other species of farm animal too, such as your pet chickens)!This episode contains reference to livestock slaughter, and may be upsetting to some listeners, but the discussion is respectful and an incredibly important ethical dilemma many people are facing, talking about these concerns from first hand experience working as a farm or mixed vet.

Join us for this latest podcast, in which Robyn Lowe talks to Michael Marshall, on the topic of conspiracy theories, medical mistrust and how it relates to the veterinary sector and how we can best approach these situations in a compassionate and most effective way. Michael Marshall, known as Marsh, is editor at The Skeptic, project, director at the Good Thinking Society and host of the Be Reasonable podcast. He is fascinated by what drives people to believe in non-mainstream ideas.How do we do we support people and listen, when they hold ideologies that could be harmful? Marsh feels we need to understand and recognise what and how people are exposed to conspiracy or alternative views. What messages are they being given? What are the sales pitches and why is it so persuasive to them?Marsh explains how medical mistrust and conspiracy theories, can be relevant to veterinary medicine. Often non-mainstream beliefs are not isolated, they are part of a bigger picture of how individuals view the world. So though perhaps believing one ideology isn’t harmful, what this belief can lead to may be harmful, if it pertains to health for themselves, their children or their pets. The downstream effects of irrationality are unpredictable.We discuss how can we go about tackling these issues in the consulting room. First you need to do the groundwork; to show them you don’t judge them and that you just want to understand their perspective. This shapes the conversation to be more open and less combative. We chat about how you can then try to open the conversation to how the individual came to believe in these ideologies. Understanding where they started is better than challenging the ideas from the outset. How does this belief sit with their self-identity and how they see themselves fitting in the world. What need does this fulfil? Join this fascinating conversation where we learn how to open dialogue with those who hold beliefs that don't reflect our own.

Our very own Robyn Lowe hosts this week’s podcast in which we discuss the work done by the Vet Project, with Helen Allwood and Daniel Keating-Roberts. Both with a personal understanding of neurodiversity, they discuss how they decided to set up the Vet Project, to help with the challenges of life in veterinary practice. They give advice and insight into how to improve the workplace for neurodivergent individuals.We touch on how, due to the nature of neurodiversity, every individual and their needs are different and as a result placing someone into a category based on diagnosis and assuming what they will need can be really unhelpful. It is important that individuals feel able to self-advocate for their needs, and for leadership to educate themselves and make themselves aware of the lived experience of neurodiversity, and to be led by the individual.We talk about how to ask for reasonable adjustments at work, highlighting that you do not need a formal diagnosis to ask for this support. Along with this is the need to reduce the stigma around neurodiversity, increasing our understanding and awareness.We explain the double empathy mismatch, where due to differences in communication styles neurotypical and neurodivergent individuals may not recognise the others empathy, but that does not mean that empathy is not there.This is not an issue unique to the veterinary profession and is on a societal level. But there are a high proportion of veterinary professionals who are neurodivergent and it is so important for us all to understand what this means as it can be a wonderfully enriching thing. Variety is the spice of life!For. more information check out Vetlife's excellent resource:https://www.vetlife.org.uk/sdm_downloads/neurodiversity-awareness-resource-booklet/And the RCVS's recent reasonable adjustment's campaign:https://www.rcvs.org.uk/lifelong-learning/leadership-diversity-and-inclusion/reasonable-adjustments-campaign/?&&type=rfst&set=true#cookie-widget

It’s a full house for this fascinating topic, bringing you international passionate perspectives from Cat Henstridge (Cat the Vet), Hillary Pearce and Cecilia Villaverde in conversation with our very own Robyn Lowe. Cat is a first opinion vet, with particular interest innutrition and nutrition education in UK vet schools. Hillary graduated in the USA. She has worked for Hill’s pet nutrition for over 10 years. Cecilia is a board certified veterinary nutrionist who graduated from Spain and completed her residency in the USA and Europe.We discuss how intertwined and fundamental nutrition training is to all our veterinary learning for health and disease, and that vet schools in the UK are reflecting this with both designated nutrition lectures and nutrition training included in individual disease learning. The take home- we know more than we think! But why are vets getting such bad press around their abilities to provide nutritional advice to clients? The term pet nutritionist is not protected and doesn’t require an individual to have particular qualifications in order for them to call themselves this. How can we communicate this disconnect to our clients, and help them with what to look for and who to trust? Do we need to do more as a profession to clarify our position on this? We discuss the misconceptions of pet food companies affiliated with the veterinary profession are producing biased studies in favour of their products. A collaboration does not mean an inevitable bias. Feed companies with a designated team of veterinary experts working to improve pet nutrition in an evidenced-based manner is a positive thing. Perhaps we should be questioning why other companies are not following suit?  How many of us put too much sway on the ingredients list fora pet food? We talk about the legal requirements for this, and marketing tools used to make certain foods more appealing to owners.  In summary, we cram a lot in. This is not one to miss!