Supporting Ambidextrous Research and Voice of the Customer ​(ft. Mandi Hall)

Thanks for supporting The Yzzi Research Podcast! Season four was the final season of the podcast and I hope that you enjoyed listening. This podcast was produced by my production company, Whisper and Mutter. I am also producing and releasing another podcast unrelated to UX research, but you may like it if you’re interested in reading, thinking, the human experience, and fresh perspectives on a book you’ve likely heard of.Stay subscribed to The Yzzi Research Podcast and I’ll share the trailer for this upcoming podcast. It’ll be a while, think like one or two years, but you’ll hear it first. Thank you again for all your support, messages, reviews, and feedback over the past few years. I appreciate you!

Janice Chan is the Director of Shift and Scaffold. In the past, she’s been a User Experience Consultant and project manager. Her mission in life is “to increase agency and reduce frustration through clarity, connection, access, and usability.” In this episode, Janice discusses her experience working with coworkers in different locations and in different functions.

Janelle Ward led UX/user research at digital product companies, both as a founding lead and as a manager upskilling and growing existing research teams. She discusses being a UX research manager.

Marcos Moldes is a qualitative UX Researcher who is a former academic now working at Pinterest. In this episode, Marcos discusses research panels.

Lindsey Brinkworth is a user experience researcher with a design background. Currently, she is a Senior Researcher at Magic+Might. She also enjoys helping other researchers with their research portfolios In this episode, Lindsey discusses perfecting the research portfolio.

Andréa Stella is a UX researcher and former academic. In the past, she’s been a professor and worked as a UX researcher at Sony Music Entertainment. In this episode she talks about her career path.

Michele Ronsen founded Curiosity Tank where she provides research and career support. She is a user researcher, designer, coach, and educator with over 5,000 hours of adult design and user research teaching expertise in academic institutions and 20+ years of corporate training, workshops, design, and research for Fortune 500s and start-ups. In this episode, Michele discusses building confidence and career pathing for researchers.

Nia Jarrett is a UX Research contractor who is a former teacher and communications professional. In this episode, Nia discusses her path to UX research.

Chloe Markley is a UX Research Director at EchoUser, a UX Research & Design firm. In the past, she’s been a research leader at Ipsos, Gfk, athenahealth, and Oracle. In this episode, Chloe discusses recruiting high quality people for research.

Karen Eisenhauer is a qualitative UX Researcher with a background in linguistics and teaching now working for herself. In this episode, Karen discusses tagging qualitative data.