The Hart Square Podcast

Hart Square

At Hart Square we provide consultancy services to non-profits in the UK and Europe, primarily around strategy and technology. Hear from our team ‘the people on the ground’ and a few special guests, for some insights into the sector, the projects we run, the challenges we resolve.

34 Episodes

2023 Charity Digital Sills Report: Key Findings with Zoe Amar
9/28/2023
38:11
Zoe Amar is the Founder and Director of Zoe Amar Digital as well as a co-author of the 2023 Charity Digital Skills Report.The Charity Digital Skills Report is the annual barometer of charities' digital skills, attitudes and behaviours and Zoe joined us on this episode to discuss some of the key findings.On this episode we discussed:Motivations and aims of the reportHow the Charity Digital Skills Report is createdThe key findings in relation to dataReponses to the topic of AI and emerging technology trendsApproach to diversity, equality and inclusionDownload the 2023 Charity Digital Skills Report: www.charitydigitalskills.co.ukZoe Amar Digital: www.zoeamar.comFollow Hart Square:Linkedin: @Hart SquareTwitter: @Hart_SquareYouTube: Hart Square www.hartsquare.co.uk
Project risk: How to identify and manage risks with Azuma and Jason
8/23/2023
34:50
Azuma and Jason from the Hart Square team join us on this episode to share their insights and experience on common risks in digital projects. They explore examples of project risks as well as their tips for monitoring and managing risks.On this episode we discuss:What are project risks? Examples of common risks in digital projectsWhere to start with identifying project risks Why it is important to identify risks early Tips for monitoring and managing risks Follow Hart Square:Linkedin: @Hart SquareTwitter: @Hart_SquareYouTube: Hart Square www.hartsquare.co.uk
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Understanding data migration: Process and best practices with Billy & Jonathan
7/12/2023
36:38
Billy and Jonathan from the Hart Square team join us on this episode to share their insights and experience on the data migration stage of a digital project. They delve into the best practices and share how you can get the most benefit from the process. On this episode we discuss:Why data and data migration is so important for non-profits and their digital projects When should you be thinking about data and migration The challenge of the “hidden spreadsheets”Importance of communication and change management during the data migration process Key steps involved in data migrationFollow Hart Square:Linkedin: @Hart SquareTwitter: @Hart_SquareYouTube: Hart Square www.hartsquare.co.uk
Key roles for successful digital projects with Helen & Andrew
6/21/2023
30:51
Helen and Andrew, both Senior Business Change Consultants at Hart Square, join us on this episode to share their experience and insights on the key roles within a digital project that will help you to achieve success.On this episode we discuss:An overview of the most significant roles for successImportance of Subject Matter Experts and the qualities needed for this roleHow to empower your project team and get the best from themThe role of a project lead, their responsibilities and who usually fills this roleThe role of independent consultants such as Hart Square, within projectsFollow Hart Square:Linkedin: @Hart SquareTwitter: @Hart_SquareYouTube: Hart Square www.hartsquare.co.uk
How to manage the people side of change with Tory Cassie, m-hance
5/24/2023
34:04
In this episode, we were joined by Tory Cassie, who is the NFP Business Development Consultant at m-hance. Tory has a wealth of experience in digital projects specifically in the non-profit sector so joined us on this episode to discuss the people side of change. On this episode we cover: Why are people the most important aspect of digital projectsEnsuring you have the right project resourcing The importance of engaging your team and the wider communityWhy you need a communication plan The make up of a project team The importance of data Follow Hart Square:Linkedin: @Hart SquareTwitter: @Hart_SquareYouTube: Hart Square www.hartsquare.co.ukm-hance: www.m-hance.com
How to create good digital experiences with Scott Ewings, Chief Experience Officer, TPXimpact
4/20/2023
46:53
Scott Ewings is the Chief Experience Officer at TPXimpact, an organisation which aims to deliver impactful, sustainable digital outcomes that make a positive difference to how individuals and society experience the world.In this episode we discuss with Scott how non-profits can create good digital experiences for their members, donors and stakeholders. Topics we cover: Why it’s so valuable to create good digital experiences Why the distinction between physical and digital is redundant now Importance of data to understand digital experiences The explosion of AI and what it means for non-profits Importance for digital sustainability Follow Hart Square:Linkedin: @Hart SquareTwitter: @Hart_SquareYouTube: Hart Square www.hartsquare.co.ukTPXimpact: www.tpximpact.com
International Women’s Day 2023 Special
3/8/2023
31:11
To celebrate International Women’s Day 2023, we put together this special episode of the Hart Square Podcast where we chat to Lisa, Leah and Joyce from the Hart Square team about their journey and experience of working in the technology sector.International Women’s Day is a global day celebrating the social, economic, cultural, and political achievements of women. The day also marks a call to action for accelerating women's equality. One of the key missions for this year is ‘To elevate and advance gender parity in technology and celebrate the women in forging innovation’.On this episode we discuss:Their journey to working in the technology sector and how they came to be in their role The common misconception that you have to be ‘techy’ to work within this sectorThe role we all have to play to educate and promote women roles in the technology sectorWhat more can we be doing? Follow Hart Square:Linkedin: @Hart SquareTwitter: @Hart_SquareYouTube: Hart Square www.hartsquare.co.uk
Is your non-profit cyber resilient? The changing world of cyber attacks with Rob May, Managing Director, ramsac
2/20/2023
39:26
In this episode, we were joined by Rob May, Founder and Managing Director of ramsac. Rob is also the UK Ambassador for Cybersecurity at the IoD and sits on advisory board on the Cyber Resilience Centre. He joined us for this episode as we discussed all things cybersecurity.On this episode we discuss:What we mean cyber attacksHow cyber attacks have evolved over recent years5 vectors of cyber attacks and the impact of social engineering How to support your non-profit organisation in becoming cyber resilientWhy it is vital to maintain your systemsThe importance of educating your staffKey areas non-profit organisations should focus on in 2023Follow Hart Square:Linkedin: @Hart SquareTwitter: @Hart_SquareYouTube: Hart Square www.hartsquare.co.ukramsac: www.ramsac.com
How digital can enable effective hybrid working with Adam Monks & James Field, Smartdesc
11/24/2022
46:44
In this episode of the Hart Square Podcast, we were joined by Adam Monks, Co-Founder & Director at Smartdesc and James Field who is their Customer Strategy Director. We chatted all things hybrid working and explored how technology can enable an effective hybrid working environment. Discussed on this episode:Examples of technology that can enable effective hybrid workingBarriers to hybrid working What is the role of an IT team now?How to calculate the ROI Upcoming trends for non-profits to considerFollow Hart Square:Linkedin: @Hart SquareTwitter: @Hart_SquareYouTube: Hart Square www.hartsquare.co.ukSmartdesc: www.smartdesc.co.uk
A guide to Business Process Reviews with Chris & Rhys
10/20/2022
40:23
Chris and Rhys, Head of Technology & Services at Hart Square, join us on this episode to discuss all things business process reviews!On this episode we discuss:What is a business process review?Why and when would a non-profit embark on a business process review?Benefits of carrying one out The key outputs of a business process reviewTop business process review myths debunkedFollow Hart Square:Linkedin: @Hart SquareTwitter: @Hart_SquareYouTube: Hart Square www.hartsquare.co.uk

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The Hart Square Podcast

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34 Episodes

2023 Charity Digital Sills Report: Key Findings with Zoe Amar

Project risk: How to identify and manage risks with Azuma and Jason

Understanding data migration: Process and best practices with Billy & Jonathan

Key roles for successful digital projects with Helen & Andrew

How to manage the people side of change with Tory Cassie, m-hance

How to create good digital experiences with Scott Ewings, Chief Experience Officer, TPXimpact

International Women’s Day 2023 Special

Is your non-profit cyber resilient? The changing world of cyber attacks with Rob May, Managing Director, ramsac

How digital can enable effective hybrid working with Adam Monks & James Field, Smartdesc

A guide to Business Process Reviews with Chris & Rhys