Technical Writing Success podcast

Tanja Lorber Article Review: Task-based Documentation & Personas

0:00
10:14
Rewind 15 seconds
Fast Forward 15 seconds

Welcome to episode 176 of the Technical Writing Success podcast from Curt Robbins. This podcast is targeted at IT professionals, technical writers, and information architects. Subscribe today to never miss a single daily episode!

In today’s episode, charismatic hosts Daphne and Fred unpack an insightful article by German senior technical editor Tanja Lorber entitled "Task-Based Documentation and Personas: Bridging Structure and Usability" that was published on January 9 on LinkedIn.

Lorber explores the evolution of technical documentation at a software company, moving from basic interface descriptions to a user-focused, task-based approach. She describes how her team implemented targeted personas to better understand the diverse technical backgrounds and professional needs of their audience.

By collaborating with experts to create these functional profiles, the technical writers were able to design more accessible entry points for newcomers without sacrificing depth. Lorber details how they utilized artificial intelligence to audit their content and ensure it remains aligned with these established user types.

Ultimately, Lorber argues that structuring information around human goals is essential for creating truly effective and usable documentation.

_________________________

I'm currently taking on new clients. I enjoy helping companies with their documentation and communications strategy and implementation. Contact me to learn about my reasonable rates and fast turnaround. — Curt

_________________________

>> Read the Lorber article: https://tinyurl.com/4tkvfurm

>> Read the Robbins article "Understanding America's New Space Policy": https://tinyurl.com/35ka2fsv

>> Read the Robbins article "The Global AI Race: America vs. China": https://tinyurl.com/2uckj7wy

>> Read the Robbins article "Why Large Language Models are Changing the World": https://tinyurl.com/58hr8fn8

>> Read the Robbins article "Tool Review: Adobe FrameMaker" article: https://tinyurl.com/5dj3b8tp

>> Read the Robbins article "Helping Junior Technical Writers": https://tinyurl.com/yc82h4j7

>> Read the Robbins article "10 Famous Technical Writers": https://tinyurl.com/5ejznknw

>> Read the Robbins article "Tech Writers: Embrace Structured Content": https://tinyurl.com/32ysxm3v

>> Read the Robbins article "Role of User Experience in Tech Writing": https://tinyurl.com/mrdtenbb

>> Join the AI for Career Success group on LinkedIn: https://tinyurl.com/mr28u7td

>> Subscribe to the weekly Tech Writing Success newsletter: https://tinyurl.com/yc7dbfy3

>> Subscribe to the AI for Career Success podcast: https://tinyurl.com/mppehxtn

>> Subscribe to the AI for Career Success YouTube Channel: https://tinyurl.com/3bn7amv5

More episodes from "Technical Writing Success"