#169 S4: Mastering the Art of Giving and Getting Feedback

In this week’s Resilient Surgeon episode, Sheila Heen, a lecturer on negotiation at Harvard Law School and co-author of Thanks for the Feedback and Difficult Conversations, talks about giving and receiving feedback and how we can be better at both. Specifically, Heen explains how to be less dismissive in the way we receive feedback and become genuinely grateful and appreciative of feedback from others. She also talks about creating a productive feedback culture in the workplace.  

Former US Navy Commander Mike Abrashoff joins Dr. Michael Maddaus for a conversation on leadership with humanity. Abrashoff shares his success in turning around a struggling ship, the USS Benfold, which became the subject of his New York Times bestselling book, It's Your Ship. Hear about his simple yet powerful approach to leading with compassion, empathy, and respect for others.

Join Dr. Michael Maddaus, host of The Resilient Surgeon, for a discussion with Amer Kaissi, professor of health care administration at Trinity University in San Antonio and author of Humbitious: The Power of Low Ego, High-Drive Leadership, about embracing change with an open approach rather than a defensive stance. Kaissi explains that when leaders "connect with humility and elevate with ambition" they can transform organizations. 

It's not what you do — it's what you do in-between what you do — that really matters. In this episode of The Resilient Surgeon, Dr. Michael Maddaus talks with Dr. Adam Fraser, leading educator and researcher on human performance and author of The Third Space: Using Life's Little Transitions to Find Balance and Happiness, about transitioning from one role, such as a surgeon, to the next role, such as a spouse or parent. Dr. Fraser explains, "We carry our mindset and emotional state from one of these activities to the next -- and all too often this has negative, occasionally disastrous consequences." Learn how to get the small stuff right and mentally "show up" for whatever comes next. 

Healthcare - and life- are filled with friction. In this episode, Dr. Michael Maddaus talks with Huggy Rao, co-author of The Friction Project: How Smart Leaders Make the Right Things Easier, about eliminating the forces that make it harder to get things done.

Harvard Business School professor and researcher of psychological safety, Amy Edmondson, explains the difference between good and bad failures and how to think about and practice failure wisely.  She shares examples of how people and organizations can embrace human fallibility, pursue smart risks, and prevent avoidable harm.

According to James Danckert, professor of psychology at the University of Waterloo and co-author of Out Of My Skull: The Psychology of Boredom, “Boredom feels uncomfortable because it is pushing you to be the person that’s in control, to acknowledge that you’re the author of your own life." In this first episode of season four of The Resilient Surgeon, Dr. Michael Maddaus speaks with Danckert about the purpose of boredom and how it can help us find meaning in our lives.

In this season finale episode of Same Surgeon, Different Light, host Dr. Thomas Varghese speaks with Dr. Stephanie Fuller, attending surgeon in the Division of Cardiothoracic Surgery at Children's Hospital of Philadelphia. and chair of the STS Workforce on Annual Meeting, about creating a life of impact. For Dr. Fuller, it's about positioning oneself to be open to opportunities - both the expected and unexpected. "Lessons will come from all sorts of people along your pathway. Be receptive to anybody who is willing to each  you," she advises. "You don't want to look back one day and regret not fully taking advantage of learning opportunities and the relationships you've fostered over the years." She also shares a glimpse into exciting plans underway for the 2025 STS Annual Meeting 

Isabelle Opitz, MD, is the director of the Department of Thoracic Surgery at University Hospital Zurich, Switzerland, and an associate professor for thoracic surgery at the University of Zurich, as well as the chair of the Lung Cancer Center in Zurich. In this episode of Same Surgeon, Different Light, Dr. Opitz talks with Dr. Thomas Varghese about her international career path, spanning Germany, France, and Switzerland, where she now resides. She explains how career journeys in Europe differ from the US, especially for women, and how the healthcare system overseas is striving for greater diversity and inclusion in the workplace. 

In this episode, Dr. Thomas Varghese joins Dr. Yolonda Colson, chief of the Division of Thoracic Surgery at Massachusetts General Hospital and professor of surgery at Harvard Medical School, in an insightful conversation on the advancement of women into key leadership roles and why that is still lacking today in the cardiothoracic surgery specialty. Dr. Olson shares her origin story - "from farm to the CT surgery field" - as an accomplished surgeon and scientist. Her advice on becoming a consistently high performer? "Stay focused on your purpose and not just the result. And stay open to new opportunities."