PWC Connections: The Podcast

In this episode, we shine a spotlight on PWC's exceptional Fleet Operations. Jim Scaccia (Fleet Manager) and Troy Chandler (Fleet Shop Supervisor) join us to discuss the innovative strategies, cutting-edge technologies, and dedicated staff that earned national ranking (NAFA Fleet Management Association) for the second consecutive year. Don't miss out on this deep dive into what makes PWC a leader in fleet management excellence.

PWC earned national recognition from the Government Finance Officers Association (GFOA) for financial reporting. The two awards were the Distinguished Budget Presentation Award (highest form of recognition for governmental budgeting) and the Certificate of Achievement for Excellence in Financial Reporting. Sabrina King (Financial Reporting Manager) and Anna Gray (Budget Manager) joined us in "The Bucket" to discuss theirs areas, these accolades, and the importance of being good stewards with ratepayers' money.

Get ready to weather the storm! 🌀 In our latest episode, we're diving into North Carolina's hurricane season preparations with Phil Harris (American Red Cross) and Gene Booth (Cumberland County Emergency Services). Join us in "The Bucket" as we explore the strategies, challenges, and resilience of communities bracing for nature's fury. Tune in for expert insights, firsthand accounts, and the stories behind the readiness efforts that keep the Tar Heel State standing strong against the winds of change.

As we approach the opening months of summer, the effort to save on utility bills is a peak priority. An increase in demand on the electric grid is usually passed on to customers. Christina Gilmore (Sr. Customer Service Representative) and Jamie McLamb (Customer Service Representative) joined us to share some tips to keep cool, reduce costs, and avoid higher bills during the summer months.

PWC is committed to sustainability in all aspects of our operations, demonstrating our support for conserving natural resources, improving our air and water quality, and expanding the use of renewable energy. Our Sustainability options highlights this commitment and the many areas we strive for positive impact. Sonya Griffin (Customer Programs Specialist) and Levita Winborn (Customer Programs Analyst) joined us to talk Community Solar, Rooftop Solar, and Electric Vehicles (EVs) options available through Fayetteville's Hometown Utility.

While road work may be a hassle, it's very important and necessary for drivers to be courteous and respectful of the workers. Chris Rainey (Water Resources Operations Manager) and Jordan West (W/R Crew Leader) joined us this episode to provide some insight on work zone setups and hazards, as well as share some experiences of work zone disasters.

PWC takes pride in a culture of growth and development toward equipping employees for new roles and responsibilities. Our Organizational Development (OD) team works closely with PWC managers and supervisors to ensure their employees have the tools necessary to grow. Olivia Hall (OD & Training Manager) and Scott Falzo (OD Coordinator) made time to discuss how their work will help PWC become the top utility company in the U.S.

Our premier FREE event gives you the power to save lots on your utility bills – with experts on hand, demos, useful giveaways, and more, to help our community conserve. You can speak with customer service reps, incentive program specialists, and other PWC experts including Electric Lineworkers! Michelle Shaver (Customer Accounts Analyst) and Elizabeth Vasser (W/R Administrative Assistant II) both PWC Expo veterans … dropped in “The Bucket” to chat about the total experience of the Power & Water Conservation Expo and the festivities surrounding the event for 4th Friday in Downtown Fayetteville. This is a very fun and informative episode, don’t miss this listen or the Expo!

Taking the extra time at home to find and fix water leaks can result in big savings on your water bill. The average household’s leaks can account for nearly 10,000 gallons of water wasted every year and 10% of homes have leaks that waste 90 gallons or more per day. Harry Myles (Conservation Specialist) and Sonya Griffin (Customer Programs Specialist) stopped by to discuss ways to maintain your indoor and outdoor water sources to prevent leaks, save money, and conserve water. Check out leaks and get them fixed!

It's time to celebrate the amazing accomplishments of engineers and the opportunities available in the engineering industry. Engineers build things and solve problems all the time! John Allen (Principal Engineer - Reps & Compliance) and Janet Crockett (Electrical Systems Engineer) joined us to discuss their roles as engineers at PWC, how they were introduced to engineering, and shared some advice for future engineers. This episode is dedicated to all our staff in PWC Engineering (THANK YOU!)