The Experience Shift | NRC Health

NEW SEASON COMING JAN. 15! The Experience Shift: Insights for Healthcare Transformation is NRC Health’s podcast (https://nrchealth.com/podcast/) for healthcare leaders shaping the future of patient, consumer, and workforce experience. Hosted by Jennifer Baron (https://nrchealth.com/author/jennifer-baron/), Chief Experience Officer, and Brian Wynne (https://nrchealth.com/author/brian-wynne/), Senior Vice President at NRC Health, each episode features candid conversations with healthcare executives and innovators who are redefining experience, and turning it into measurable impact. You’ll hear timely perspectives, data-backed insights, and real-world strategies that connect experience to loyalty, workforce stability, and financial outcomes. Designed for C-suite and senior healthcare leaders, The Experience Shift explores what’s working now, what’s changing next, and how leading organizations are staying ahead. Subscribe for insights on healthcare experience, leadership, and transformation.